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Customer Success as the Key to Cybersecurity Growth | Rahul Kashyap | Be Fearless Podcast EP 26
Manage episode 449895834 series 3579095
Το περιεχόμενο παρέχεται από το SquareX. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον SquareX ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
“Remember, your best champion is your customer, and nothing else. It’s as simple as that.”
In this two-part series, Rahul Kashyap (President & CEO at Awake Security, VP/GM & CISO at Arista Networks), shares his thoughts with Vivek and Aleksandra from SquareX. Rahul shares his approach to building companies, the importance of a customer-focused mindset, and provides actionable insights into what it takes to grow a successful cybersecurity startup. Rahul also discusses the latest trends in cybersecurity, from browser security to the rise of AI, and emphasises the importance of staying positive in a rocky job market.
0:00 Part One with Vivek: Rahul’s cybersecurity and entrepreneurship journey
10:48 Advice is overrated; be decisive
13:12 Macro trends in cybersecurity startups
16:13 Standing out with clarity of value prop, customer success, and execution
18:36 On building company culture and the importance of transparency
21:50 “Your best champion is your customer”
24:03 Challenges in browser security today
26:34 AI and cybersecurity: thinking deeper than GenAI and copilots
31:58 How the odds are always against defenders and implications for cybersecurity education
35:16 Unearthing CISOs’ top-level concerns and opportunities in vulnerability management/DLP
40:43 Part Two with Aleksandra: Consistently keep your customer happy
44:33 Staying positive in a rocky job market
🔔 Follow Rahul, Vivek and Aleksandra on:
https://www.linkedin.com/in/rckashyap/
https://www.linkedin.com/in/vivekramachandran/
https://www.linkedin.com/in/aleksandra-melnikova-1012/
🔥 Powered by SquareX
SquareX helps organizations detect, mitigate, and threat hunt web attacks happening against their users in real-time. Find out more about SquareX at https://sqrx.com/
Κεφάλαια
1. Part One with Vivek: Rahul’s cybersecurity and entrepreneurship journey (00:00:00)
2. Advice is overrated; be decisive (00:10:48)
3. Macro trends in cybersecurity startups (00:13:12)
4. Standing out with clarity of value prop, customer success, and execution (00:16:13)
5. On building company culture and the importance of transparency (00:18:36)
6. “Your best champion is your customer” (00:21:50)
7. Challenges in browser security today (00:24:03)
8. AI and cybersecurity: thinking deeper than GenAI and copilots (00:26:34)
9. How the odds are always against defenders and implications for cybersecurity education (00:31:58)
10. Unearthing CISOs’ top-level concerns and opportunities in vulnerability management/DLP (00:35:16)
11. Part Two with Aleksandra: Consistently keep your customer happy (00:40:43)
12. Staying positive in a rocky job market (00:44:33)
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