Can Investing in CX Double Your Revenues? The Research is Here To Prove It! ft. Greg Tucker

All Things Considered CX with Bob Azman

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4M ago 32:03

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Can CX really double your revenues?
Is your C-suite looking for the value of investing in CX?
Great questions! And my guest on this episode of the All Things Considered CX podcast has the answers!

Greg Tucker, CCXP is CEO of Tucker & Company, a Customer Experience advisory firm working with global leaders to develop on-brand customer experiences that drive breakthrough business results. His clients include Oracle, Microsoft, DocuSign, Wells Fargo, GE, AT&T and PepsiCo. He has been a leader in the CX community, receiving the CXPA Innovation Award, named a Who’s Who of CX and a CX Expert as well as CIO Review’s Most Promising Customer Experience Management Service Provider in 2023.

Mr. Tucker has an MBA from Stanford University’s Graduate School of Business and led the CX role as part of the C-Suite at AAA and Copart. His research on generating CX revenue and demonstrating the value of investing in CX will inspire you!

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