Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
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Το περιεχόμενο παρέχεται από το Kathleen Kelly. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Kathleen Kelly ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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Το περιεχόμενο παρέχεται από το Kathleen Kelly. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Kathleen Kelly ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Many successful people and couples struggle to overcome their issues because they feel they should be able to do it alone. That’s why we created counseling retreats to get months of therapy in less than a week. This way you get the help you need, learn the skills to prevail and get back to living a healthy successful life.
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Manage series 3423678
Το περιεχόμενο παρέχεται από το Kathleen Kelly. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Kathleen Kelly ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Many successful people and couples struggle to overcome their issues because they feel they should be able to do it alone. That’s why we created counseling retreats to get months of therapy in less than a week. This way you get the help you need, learn the skills to prevail and get back to living a healthy successful life.
…
continue reading
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You’re probably watching this video right now because your relationship is in distress. When an important relationship is not working, it affects your whole life. Are you waking up in the morning wondering, “Are we wrong for each other”? Are thoughts about your relationship consuming your time and energy? Do you see your relationship going downhill and don’t know what to do to stop it? Whatever problems have you watching this video, you do know this - you want the positive, loving relationship you once had back again, but you just don’t know what to do, or how to get there. I’m Dr. Kathleen Kelly, a licensed psychologist , with 20 plus years of professional experience helping couples through their worst moments. I also have personal experience navigating this challenging road, being married myself over 31 years. I developed the Syrona Counseling Retreats to accelerate the therapeutic process. It is now possible for couples to achieve significant healing and growth in just 3-5 days rather than months of traditional once-a-week counseling. Counseling retreats are like getting on the express lane. You get to your destination faster than the traditional lanes where there’s stop-and-go traffic. All relationships have conflicts. But let’s be real: few of us are taught how to do relationships well. We bravely try - with the skills passed to us from the role models we have been exposed to. But let’s be real again - not everyone has had great relationship role models. And, not everyone knows that each person in a relationship brings their own emotional blueprint, and that this blueprint works like an “emotional system.” Trouble begins when your systems collide. The tragedy is that no one even knows this “system” is working, let alone why. So you argue and fight with your partner, get no resolution, resentment builds, and the good feelings between you and your partner become less and less. It’s so sad, you’re literally watching your love slowly dying but it doesn’t have to be this way. The Syrona Couples Retreat focuses on identifying each of your systems - and how they interact with each other - for good and bad. Over the course of several days, you’ll be given the tools to shift the emotional dynamic between you. Understanding each other is the emotional glue of your relationship. You become emotionally aware, attuned, and wise. This allows for the rebuilding of trust. And this is worth everything.…
What makes most people start therapy is recognizing that the pain of staying the same has become greater than the discomfort of change. They might be tired of fighting themselves, living with unresolved trauma, or battling addiction. For many clients, anxiety, depression, and emotional mood swings are smothering the joy out of their lives. If you’re watching this video, you might be feeling the same way. I bet you’ve tried many ways to fix what’s wrong - maybe you’ve even tried therapy before. Yet here you are, still looking, because something doesn’t feel right, isn’t going right, and you don’t like where life is taking you. I’m Dr. Kathleen Kelly, a licensed psychologist, and the founder of the Syrona Counseling Retreats . And I want you to know there is hope. There is a way out of the cycle where you feel your life is like some version of rinse and repeat. I developed the Syrona Counseling Retreats to accelerate the therapeutic process. It is now possible for individuals to achieve significant healing and growth in just 3-5 days rather than months of traditional once-a-week counseling. Counseling retreats are like getting on the express lane. You get to your destination faster than the traditional lanes where there’s stop-and-go traffic. The Syrona Counseling Retreats uses a 3-day workshop format that lets me leverage your motivation, my clinical expertise, and luxury of extended time , to quickly identify what’s driving your core problems, then match them with the most effective therapeutic interventions. You learn what is needed to bring you back to feeling good about you - inside and out. You’ll discover how ‘where you’ve been’ has affected ‘who you are’ and what is needed to get you ‘where you want to go.’…
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