Workplace English Podcast - Workplace English Training E-Platform podcast

#Business English #Business #English #Speak #Writing #Vocabulary #Work #Workplace #Word #Presentations #SOC #Meetings #Workplace English Training EPlatform #Learn #Study #Negotiation

18:09

HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…

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#Business English #Business #English #Speak #Writing #Vocabulary #Work #Workplace #Word #Presentations #SOC #Meetings #Workplace English Training EPlatform #Learn #Study #Negotiation

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Workplace English Podcast - Workplace English Training E-Platform

1
BEP42: Clarifying and Confirming Instructions

πριν 12 weeks

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When you’re given verbal instructions, it’s essential that you clarify anything you don’t understand or are unclear about. Even if you feel you’ve understood everything correctly, it’s a good idea to repeat back the instructions to whoever gave them to you to ensure that you haven’t misunderstood or missed anything. This will help to minimize any errors you might make whilst you are carrying out the instructions. In this podcast lesson, you’re going to listen to two dialogues. In the first dialogue the instructions given are quite brief and straightforward. In this case, the listener waits until all the instructions have been given before making any clarifications. In the second dialogue, the instructions are longer and more detailed. In this dialogue, the listener clarifies the instructions at appropriate points while they are being given. When listening to the dialogues, make a note of some of the common expressions used to clarify and confirm the instructions.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 67: Saying 'No' in the Right Way

πριν 15 weeks

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Introduction Most of us find it difficult to say ‘no’ when someone asks us for a favour, don’t we? It’s difficult to say ‘no’ when you know someone needs your help. It becomes even more difficult to say ‘no’ in the workplace, because you don’t want to offend anyone. However, it’s possible to refuse to do something in a polite and nice way that does not annoy anyone, hurt their feelings or cause offence. In this lesson, we will look at how to say ‘no’ in the workplace in a way that ensures that the other person can see your point of view. You can do this by speaking factually, firmly and using a calm and polite tone. Situation 1 You will now listen to two versions of a conversation between Jim and his boss. In the first version, Jim is not able to say ‘no’, and ends up having to do the favour and also make his boss feel that he is doing it unwillingly.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 39: Entertaining: Practical English in a Bar and Restaurant

πριν 27 weeks

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Entertaining is considered an important aspect of business communication. Not all professional interactions take place in an office environment, and knowing how to entertain business associates in informal environments, such as in bars and restaurants, is an important part of the communication process. While communication with clients in social settings is not as structured as that in professional settings, it does have its unwritten rules about etiquette and language usage. Since different social settings require different aspects of communication, it’s a good idea to know what to say and how to behave in such situations. You are now going to listen to a dialogue between Sheila, a consultant in Mumbai, and Jeremy, a British client with Sheila’s company who is visiting the city.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 53: Making Comparisons

πριν 29 weeks

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A common task in business is to compare things such as costs, service, reliability, performance, etc. It's only through making comparisons that we can make decisions about which is the cheapest, the most reliable, and the best buy. The characteristics of a product or service are described by adjectives, such as 'cheap,' 'heavy,' 'wide', 'reliable,' etc. So it's important for you to know how to compare adjectives. In this podcast lesson, we’ll look at a number of ways commonly use to compare adjectives. You’re going to hear the Human Resources Manager, Marion, and the Technical Support Manager, Alex, have a meeting to compare three English language training consultants – Empire English, Superior Speaking and Accent on English. They have to decide which company to use. They will talk about each company, how long the company has been in business and how successful the company has been. They will also talk about the price of the training, the training materials, and the experience of the trainers.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP32: Small Talk Before a Business Meeting

πριν 31 weeks

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“Results depend on relationships. That’s what Don Petersen says. He is the ex-CEO of America’s Ford Motor Company. You will find that being able to make small talk—especially before a business meeting—will help build good relationships. And, good business relationships will help you get the results you want. Think of small talk as an engraved business card: small but impressive. Impressive, that is, if you do it well. SITUATION 1 Listen now to small talk used by Dan, who is about to make a presentation featuring his leadership training firm. He especially wants to win approval from Susan Lynch, head of employee relations for a multinational firm. Pay attention to Dan’s manner and manners as well.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 10 – Describing Charts and Trends

πριν 34 weeks

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A good graph, diagram or chart can bring your presentation to life. Remember that "a picture can paint a thousand words". Putting graphical information into words can be easy as long as you keep your sentence structure simple. In your reading, you will come across a great variety of words and expressions to describe trends. However, when you speak you should only use words whose meaning you are totally sure of. Use clear and familiar words at all times. Remember that your one objective in giving your presentation is to get your message across to your audience clearly and simply. Your objective is not to impress your audience with your extensive vocabulary. First, you're going to listen to someone describing three different graphs during a presentation. Then we present the language and grammatical structures you need to accurately describe trends. After that, you can practice using the language by completing a number of exercises. And finally, we'll summarise the topic in our podcast lesson.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 76: Conversation Techniques

πριν 39 weeks

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INTRODUCTION In this podcast lesson, we’ll be looking at a number of useful techniques to help to you develop a conversation. When you are taking part in a conversation the most important thing is to react to what the other person is saying. If you don’t react, the conversation is likely to end very quickly. Reacting helps to show that you are listening, you are interested in what the other person is saying and that you want to keep the conversation going. We’ll demonstrate some basic conversation techniques through two dialogues. While you listen, make a mental note of the techniques used to keep the conversation going. SITUATION 1 You're now going to listen to two conversations between Paul and Nancy. In the first conversation, make a note of what Nancy says in reaction to what Paul says and vice versa.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 58: Teleconferencing: Communication Problems

πριν 41 weeks

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In the modern business world, teleconferencing is an essential means through which business associates in different places communicate with each other. Teleconferencing may be done through audio or both audio and video channels, and is a cost-effective way of conducting business meetings with colleagues and associates who are in different parts of the same country or the world. Because teleconferencing is dependent on long-distance communication and sometimes unreliable technology, problems in communication can often arise. For example, participants may not be able to hear each other because of audio problems. Also, a frequent concern is that native speakers of English tend to speak very quickly, and non-native speakers may find it difficult to follow what they are saying over a conference call. In such cases, it is useful to know how to interrupt politely, ask for clarifications, and handle general problems in communication. SITUATION 1 You will now listen to a teleconference with three speakers who are all from the same company, but work in different locations. Jack, a senior level associate at a global insurance agency, is facilitating the teleconference from his office in London. The participants are Jack’s colleagues Michelle from Hong Kong and Patrick from Edinburgh.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 23: Questioning Techniques

πριν 43 weeks

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In this podcast lesson we're going to focus on questioning techniques once again. Questioning is the most important way of exchanging information in business situations. Since there are many situations where questions are used in gaining information, there are, of course, many different ways of asking questions. The most important thing to consider when asking questions concerns your relationship with the person you are speaking to. Obviously, the closer you are to someone, the more informal your questions can be. It’s advisable, though, to be more polite than is usually necessary if you are unsure how polite or formal to be. Informal, direct questions may be considered impolite in certain situations with certain people; formal, indirect questions can often be considered inappropriate in other situations. Would you use the same type of questions with your subordinate as you would with a customer? Would you question your boss in the same way you'd question your colleague? It's doubtful.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 94: Complimenting Someone at Work

πριν 45 weeks

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Introduction What is a compliment? If you say something nice about someone, that’s a compliment. You can “pay someone a compliment” by telling them how nice their new hairstyle or dress is, for example. How often do you pay a compliment to your work colleagues? We all like to receive positive comments about how we look, but how you do it is important. To avoid making someone feel uncomfortable in a business or work situation, men should generally only compliment men, and women should stick to complimenting other women. This is especially true when commenting on someone’s appearance or clothes. If you are complimenting someone on their work, performance, etc., then it’s acceptable to compliment the opposite sex. But beware, people who compliment too often are seen as being “phony” or fake, which is not a good thing. Situations You’re now going to listen to 9 short exchanges where you’ll hear people complimenting each other in workplace situations. After each exchange, you’ll hear our comments.…

Workplace English Podcast - Workplace English Training E-Platform

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BEP 63: Business Presentations - Referring to Visual Aids

πριν 46 weeks

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It is said that a picture is worth a thousand words, and this is certainly true of business presentations in which a graph, table or image can present a clear picture of what you want to say. Many people find it easier to understand information when it is presented visually, and visual aids are essential to most business presentations. To create an effective presentation, it is important to strike the right balance between text and graphics. Text should be brief, and organised into bullet points for easier reading. You should use a combination of different kinds of graphics, such as images, graphs and pie diagrams, to keep your audience’s attention. Every image or graph should be relevant to your topic. Never use an image just to brighten up your presentation. You should also familiarise yourself with the operating system and projector well before your presentation, so that you do not have any technical difficulties during your presentation. In this lesson, we will listen to two presentations where the speakers use visual aids to enhance the effect of what they are saying. Situation 1 You will now listen to a presentation on product training made by Susan, who works as a trainer at an insurance company. Susan makes use of several visual aids during her talk on training needs assessments for a new product that is to be launched by her company.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 73: Making Polite Requests

πριν 48 weeks

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Introduction In business, we often have to ask someone to do something for us. There are many different ways of making requests in English; some requests are direct and others are indirect. In general though, the more indirect your request, the more polite it will sound. And unsurprisingly, indirect requests generally include more words than direct requests. In some cultures it may seem strange to use such polite language, but in western culture, it's very important to be as polite as possible, especially if you are asking someone to do something for you or requesting information from them. In general, the language of a request becomes more polite if you are asking a big favour, and/or if you are speaking in a more formal situation to someone, perhaps to your superior at work or to a customer or client. When speaking to friends and colleagues in informal situations, however, requests tend to be shorter and more direct. In this podcast lesson, you’re going to listen to a number of short conversations in which the speakers make different types of requests. Pay attention to the language of each request. At the same time, consider the relationship between the two people speaking as well as the nature of each request. Situation 1 In the first situation, Rachel asks her boss, Mr Green, if she can have a day off work. Since she has a fairly formal relationship with her boss, she must be extra polite when asking this favour.…

Workplace English Podcast - Workplace English Training E-Platform

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BEP 47: Business Presentations - Handling Questions

πριν 51 weeks

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At some point in your presentation you will be expected to answer questions from your audience. They might have some important questions that need to be answered before they buy into your message. Handling their questions with authority can make the difference for you between a successful presentation and a waste of time. This is the opportunity for the audience to test your knowledge on the topic and commitment to your message. To some people the question-and-answer session can be the most exciting part of the presentation. To others it can be their worst nightmare simply because they have to speak on the spot without notes. In fact, there are some presenters who purposely avoid the question-and-answer session all together. In this podcast lesson, you’re going to listen to the final part of two business presentations. You decide whether the presenters handled the question and answer sessions with authority.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 68: Telephoning - Checking Back and Confirming

πριν 1 year

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Introduction Talking on the telephone is a skill that you can develop by paying attention to the different things that you have to remember. Many times, you need to take down details like names, addresses and telephone numbers. You should always repeat these details back to the caller and confirm with the caller that you have noted them correctly. This is especially important if you are speaking to someone for the first time. You should take down their name and contact details very carefully and confirm all the details with the caller before ending the call. Situation Andy Wang has been asked by his boss, the Training Manager, to collect some information on language consultants offering in-company training courses. Andy then phones World Language Centre after seeing an advertisement in an English language learning magazine. Amy Nassar handles all phone enquiries for World Language Centre. It's very important that she notes down the details of each enquiry very carefully. She has developed several techniques to ensure that she notes down the correct informat ion.…

Workplace English Podcast - Workplace English Training E-Platform

1
BEP 09 - Reporting on Progress

πριν 1 year