The Inner Game Of Change podcast

#MBA #Business #Ali Juma #Change Management #Change Leadership #Change #Training #Communication #Adoption #Project #Process #Design #Games

21:04

Step into the mysterious and visually stunning world of The Electric State as host Francesca Amiker takes you behind the scenes with the creative masterminds who brought Simon Stålenhag’s dystopian vision to life. In this premiere episode, directors Joe and Anthony Russo, stars Millie Bobby Brown and Chris Pratt, writers Christopher Markus and Stephen McFeely, and producers Angela Russo-Otstot and Chris Castaldi reveal how they transformed a haunting graphic novel into an epic cinematic experience. Watch The Electric State coming to Netflix on March 14th. Check out more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

The Inner Game of Change

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Welcome to The Inner Game of Change podcast, where we dive deep into the complexities of managing organisational change. Tailored for leaders, change practitioners, and anyone driving transformation, our episodes explore key topics like leadership, communication, change capability, and process design. Expert guests share practical strategies and insights to help you navigate and lead successful change initiatives. Listen in to learn fresh ideas and perspectives from a variety of industries, and gain the tools and knowledge you need to lead transformation with confidence. Explore our episodes at www.theinnergameofchange.com.au, Spotify, Apple Podcasts, Youtube or anywhere you listen to your podcasts.

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The Inner Game of Change

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updated πριν περίπου 15 ώρες

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92 επεισόδια

#MBA #Business #Ali Juma #Change Management #Change Leadership #Change #Training #Communication #Adoption #Project #Process #Design #Games

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1
Mental Models For Managing Change - The Ladder Of Inference 7:21

πριν 15 hours7:21

7:21

Welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . In this episode of Mental Models for Managing Change , we explore a mental model that helps us pause, reflect, and challenge how we make sense of the world around us: The Ladder of Inference . Developed by organisational psychologist Chris Argyris and later popularised by Peter Senge, this model shows how quickly we move from observing facts to taking action — often based on assumptions, not evidence. It is especially useful in moments of tension, misalignment, or misunderstanding — and in change work, those moments happen often. If you have ever walked away from a meeting wondering, “How did we end up on such different pages?” , this episode is for you. Learn how to recognise the thinking patterns that drive your decisions, how to stay grounded in what is observable, and how to open up better, more constructive conversations — even during complex change. Listen now to step off the ladder, and into clearer, more intentional leadership. Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E84 - Inner Change For the Outer Win! - Podcast with Dr Susan Zhang 55:23

πριν 5 μέρες55:23

55:23

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. In today’s episode, I’m thrilled to be joined by Susan Zhang , a creative technologist, author, and global thought leader. From her beginnings in China to her journey as an international student in Australia, Susan has embraced the discomfort of change to unlock personal and professional growth. We dive deep into topics like the power of stepping outside your comfort zone, the role of ambition in driving change, and how embracing failure can lead to unexpected growth. Susan shares her unique perspective on leadership, drawing from her experiences at Google and her bold decisions to pivot in her career. If you're navigating a time of uncertainty or change, this conversation offers powerful insights on how to move forward with confidence, embrace new opportunities, and transform challenges into growth. I am grateful to have Susan chatting with me today. Susan's Book Life Outside My Comfort Zone: Hup draak! About Susan 024 Awarded Ph.D. at UOW with Examimers' Commendation for Outstanding Thesis 2022 Australian Ambassador's Award for Women in Leadership Judges' commendation 2021 UOW Young Alumni Award 2019 Young Australia China Alumni of the Year Award - Australian Embassy in China 2019 Book release on Amazon: http://bit.ly/susanfirstbook From an international student to a global tech leader, from a career at Google UK to TikTok in China, from an introvert to a TEDx speaker, Dr Susan Zhang continues to push boundaries and explore outside her comfort zone. Dr Zhang is recognised as a high-energy business leader and technology serial entrepreneur. She effectively brings a combination of technical prowess and commercial acumen in her leadership positions at Google, later for ByteDance (TikTok), Amazon and Canva where her career has taken her to Australia, China and the United Kingdom. Currently, she is the Head of Creative and EdTech, Digital Trade for the British Government based in Sydney. Dr Zhang is a published author, a TEDx Speaker and a mentor for young entrepreneurs. Dr Zhang believes her research can play a key part in harnessing the capabilities of AI-driven education influencers at the intersection of e-learning technology and pedagogy Digitalisation. Contact Susan Dr Susan’s Profile linkedin.com/in/zhangsusan Websites xiaochenzhang.com (Personal) amazon.com.au/Life-Outside-My-Comfort-Zone/dp/1794103422/ref=sr_1_1?dchild=1&keywords=life+outside+my+comfort+zone&qid=1606083586&sr=8-1 (Portfolio) Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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Mental Models For Managing Change - Second Order Thinking 7:36

πριν 15 μέρες7:36

7:36

Welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . In this episode, we explore a mental model that invites us to look beyond the immediate impact of change: Second-Order Thinking . So often, change initiatives are shaped around what we expect to happen next. But in reality, change rarely follows a straight line — and first-order decisions often lead to second and third-order consequences we did not anticipate. Second-Order Thinking encourages us to slow down and ask better questions — “And then what?” It helps us move beyond short-term fixes and consider the ripple effects, unintended outcomes, and longer-term dynamics our decisions might set in motion. If you have ever implemented a change that worked on paper but created new challenges in practice, or if you are aiming to lead change that truly lasts, this episode offers a practical lens to deepen your thinking and strengthen your strategy. Listen now to discover how Second-Order Thinking can help you lead change with foresight, clarity, and intention. Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E83 - Inside the AI Shift: Microsoft on Change and Copilot - Podcast With Ian Heard 57:10

πριν 19 μέρες57:10

57:10

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. Today, I am chatting with Ian Heard Director of Public Sector Modern Work at Microsoft ANZ — a leader who is right at the heart of how AI is reshaping the way we work. In this episode, we talk about the real story behind GenAI Copilot, what change looks like inside Microsoft, and why the role of a change manager might just be turning into a “ Chief Excitement Officer .” From navigating resistance (yes, even inside Microsoft) to embracing agentic workflows, this episode offers a grounded look at how leadership and curiosity go hand in hand in today’s fast-moving world. We also dig into what makes AI adoption truly work — the mindset, the momentum, and the magic that happens when teams stop asking if it works and start exploring how it can help. This one’s real, practical, and full of good humour, forward-looking ideas, and insights for anyone navigating what’s next. I am grateful to have Ian chatting with me today. About As Director for Microsoft's Public Sector Modern Works business in ANZ I lead an all-star team, helping our customers across Government, Health and Education to re-imagine productivity through Cloud and AI solutions such as Microsoft 365 Copilot, Microsoft 365 and Windows 365. This role builds on a career at Microsoft where I have been fortunate to be part of major market transitions in Enterprise Productivity solutions across ANZ and Asia with solutions such as Microsoft Team, Windows 365, Microsoft 365 and the development of Microsoft Security. As a leader I am passionate about fostering a culture of continuous learning and innovation. I prioritize empowering my team to stay ahead of industry trends, whilst being customer obsessed and centre my approach on challenging them to both exceed their potential and their customer's expectations. Prior to Microsoft, I cultivated a career with diverse experiences as a leader in multiple geographies and role types in organisations from start-ups and scale-ups through to multi-nationals. Complementing my corporate career, I have a passion for social impact and seek to be active in the NFP space, as seen as my tenure leading Microsoft's ANZ Give initiative and tenure at Ovarian Cancer Australia as a Board Observer. I am always eager to connect with like-minded professionals and explore opportunities for collaboration and growth. Let's connect and discuss how we can drive innovation and success together. Contact linkedin.com/in/ianheard Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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Mental Models For Managing Change - The Iceberg Model 8:17

πριν 29 μέρες8:17

8:17

Welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . In this episode, we explore a model that helps us look beyond what is visible in times of change: the Iceberg Model . Often, we respond to what we can see on the surface — missed deadlines, disengaged teams, unexpected resistance. But, as with an iceberg, most of the real forces driving those outcomes lie beneath. The Iceberg Model encourages us to go deeper — to understand the patterns, structures, and mental models that sit underneath the events we see. When we take this layered view, we can begin to address root causes, not just symptoms. If you have ever found yourself solving the same issue repeatedly or wondering why certain problems persist despite good intentions, this episode offers a powerful way to reframe your approach. Listen now to discover how the Iceberg Model can help you lead more thoughtful, sustainable change in your organisation. #ChangeManagement #MentalModels #SystemsThinking #OrganisationalChange #LeadershipDevelopment #ManagingChange #ComplexityThinking #TheInnerGameOfChange Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E82 - Reimagining ADKAR: The Evolution of The Change Model 45:04

πριν 5 weeks45:04

45:04

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. In this episode, I’m joined by the remarkable Karen Ball , Senior Fellow at Prosci and author of The ADKAR Advantage: Your New Lens for Successful Change . Released in April 2024, Karen’s book offers a fresh and practical take on navigating change by embracing the power of the Prosci ADKAR Model. With over 40 years of experience, Karen has helped countless individuals and organisations unlock the real benefits of successful change—both professionally and personally. As a seasoned change advisor, instructor, and CCMP™ professional, she brings a wealth of knowledge, energy, and passion to the conversation. Today, we’ll unpack Karen’s insights from her book, explore why the ADKAR lens is more relevant than ever, and hear some real-world lessons from her extensive journey in the field of change. I am grateful to have Karen chatting with me today. About Karen Karen Ball is author of "The ADKAR Advantage: Your New Lens for Successful Change", a Prosci publication released in April 2024. Her passion through the book is to help individuals and organizations realize the benefits of successful change, personally and professionally, by looking at change through the lens of the Prosci ADKAR Model. Karen is a Senior Fellow at Prosci. Previously, she served as Prosci’s Executive Vice President of Research, Product and Marketing. She is a Certified Change Management Professional™ (CCMP™), Prosci executive instructor, and change advisor with over 40 years of professional experience. As a public speaker, Karen frequently shares her passion for all things ADKAR and change management in webinars, customer presentations, podcasts, and conference keynotes. Contacts Karen’s Profile linkedin.com/in/karenball26 Email kball@prosci.com Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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Mental Models For Managing Change - The Influence Model 9:39

πριν 6 weeks9:39

9:39

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . Before we dive into today’s topic, let’s quickly cover what a mental model actually is. A mental model is simply a way of thinking — a framework that helps us understand the world, make better decisions, and solve problems more effectively. Think of it like a blueprint for how to approach challenges and navigate complexity. Here’s a simple analogy: Imagine you are driving to a new destination. Without a map, you could easily take wrong turns, waste time, or even get lost. But with a map — your mental model — you have a clear route to follow, helping you avoid mistakes and arrive faster and with far less stress. In the same way, mental models give us a clearer path when managing change. They help us break down complexity, anticipate obstacles, and guide us toward better outcomes. And today, we’re diving into a mental model that sits at the heart of successful change initiatives : The Influence Model. Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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Mental Models For Managing Change - First Principles Thinking 8:58

πριν 7 weeks8:58

8:58

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . Before we dive into today’s topic, let’s quickly cover what a mental model actually is. A mental model is simply a way of thinking — a framework that helps us understand the world, make better decisions, and solve problems more effectively. Think of it like a blueprint for how to approach challenges and navigate complexity. Here’s a simple analogy: Imagine you are driving to a new destination. Without a map, you could easily take wrong turns, waste time, or even get lost. But with a map — your mental model — you have a clear route to follow, helping you avoid mistakes and arrive faster and with far less stress. In the same way, mental models give us a clearer path when managing change. They help us break down complexity, anticipate obstacles, and guide us toward better outcomes. And that brings us to today’s episode, where we’ll explore First Principles Thinking . Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E81 - The Personalisation Advantage in the Age of AI - Podcast with Mark Abraham 46:44

πριν 8 weeks46:44

46:44

Welcome to the podcast that explores the evolving landscape of change management, leadership, and transformation. In today’s episode, I’m thrilled to be joined by Mark Abraham, Managing Director at Boston Consulting Group (BCG) and author of the bestselling HBR book, Personalized: Customer Strategy in the Age of AI . With over 20 years of experience, Mark has worked closely with global CEOs, CMOs, and CXOs, helping them tackle complex business challenges and deliver breakthrough 1:1 customer experiences. At BCG, he founded and leads the company’s Global Personalization business. Mark brings a wealth of knowledge on how AI is reshaping customer experience, the ethical considerations of data usage, and how businesses can implement personalization at scale. We explore the strategies that drive success, the barriers to adoption, and how AI can be the game changer in the dynamic world of personalization. I am thrilled to have Mark chatting with me today. About Mark I am Managing Director and Senior Partner with Boston Consulting Group and author of the bestselling HBR book, Personalized: Customer Strategy in the Age of AI. At BCG, I founded and lead the company’s Global Personalization business, helped found our firm's AI arm, BCG GAMMA, comprised of thousands of data scientists and engineers, and lead our work in the restaurant sector. As head of the firm’s Marketing, Sales & Pricing Practice in North America, I work with global CEOs, CMOs and CXOs on complex, multifaceted business challenges. Over the course of my 20+ year tenure at the firm, I have overseen end-to-end transformation programs for iconic clients in a wide range of industries and built BCG into a globally recognized leader in helping brands deliver breakthrough 1:1 customer experiences. I hold an MBA with high distinction from the University of Michigan Ross School of Business and a BA in business studies from Oxford Brookes University. Outside of BCG, you might find me off the grid on some of the great hikes of the world in places like Iceland, Patagonia, Australia & New Zealand or my Pacific Northwest home along with my two sons and partner, Jason. I grew up across three continents in Europe, China and US, learned five languages, and love meeting new people across cultures. Contact Mark Mark’s Profile linkedin.com/in/markabrahamai WWW https://www.personalizedthebook.com/ Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E80 - AI Strategy & Change Adoption - Podcast with Lisa Carlin 45:13

πριν 9 weeks45:13

45:13

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. In today's episode, I am joined by Lisa Carlin , a strategy execution expert, to dive into one of the biggest conversations in business today; AI strategy and adoption. With the AI hype everywhere, how can organizations separate signals from the noise and make smart strategic decisions? Lisa brings her deep expertise to help us cut through the noise, focus on what matters and harness AI for real impact. We will explore practical adoption strategies, leadership's role in driving AI success and the mindset shift needed to embrace this powerful technology. I am grateful to have Lisa chatting with me today. About Lisa Hi, I'm a Strategy Execution Specialist. I work with leaders who want to leave a legacy of change and innovation. I help them to plan and execute their strategic projects when stakes are high. They have ambitious goals, and are faced with major risk, tough cultures or likely resistance. My clients love having an independent sounding board and expert advice, so they can deliver their plans with confidence. After 50+ implementations, I've learned that traditional strategy approaches alienate staff and hinder implementation. Over this time, I’ve pioneered a culture-friendly, human-centered approach that speeds up change momentum. AI is now a major part of my focus: developing effective AI strategies to fast track success. My career includes roles at McKinsey and Accenture, then running my own business since 1999. When I’m not at work, I’m gardening with the dogs. *** Work with me: 1. 😊🌱📈 Contact me to convert your strategies into executable projects, plans and results. Lisa@theturbochargers.com 2. 😊🌱📈 Join The Turbochargers Hub for resources, learning and a community of leaders driving change. See https://theturbochargers.com/hub/ 3. 😊🌱📈 Signup for TURBOCHARGE WEEKLY, 8,000+ subscribers. Fast-track your strategies with 3 tips in under 3 minutes (free) https://info.theturbochargers.com/register-turbocharge-weekly Contact Lisa LinkedIn linkedin.com/in/lisacarlin Websites theturbochargers.com/ (Company) futurebuildersgroup.com/ (Portfolio) Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

1
Mental Models For Managing Change - Systems Thinking 8:10

πριν 11 weeks8:10

8:10

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . Let’s start with a quick definition. A mental model is a framework or way of thinking that helps us understand the world, make decisions, and solve problems more effectively. It’s like a blueprint for how to approach challenges and navigate complexity. Now, here’s a simple analogy: Imagine you’re driving to a new destination. Without a map, you might take wrong turns, waste time, or even get lost. But with a map— your mental model —you have a clear route, helping you avoid mistakes and reach your goal safer and faster. In the same way, mental models give us a clearer path for managing change. They simplify complexity and guide us toward better outcomes. And in today’s episode, we’re diving into a mental model that shifts the way we see problems and solutions—one that helps us move beyond quick fixes and truly understand the bigger picture: Systems Thinking. Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E79 - Adaptive Change for Real Impact - Podcast with Margo Waldorf 42:32

πριν 12 weeks42:32

42:32

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. Today, I welcome the inspiring Margo Waldorf , founder of the Global Change Awards and a true change leader on a mission in the field of workplace transformation. As the CEO of the Global Change Awards and Director at Change Ready Workplace, Margo is a passionate advocate for making change a skill that everyone can master. Her work is reshaping the way organisations approach change management and leadership. In this episode, we dive into the role of change management , the power of leadership and sponsorship , and what it means to be an influencer in the field . We also explore the critical topic of making an impact , offering insights and inspiration for expert change practitioners, those new to the profession, and anyone considering a career focused on meaningful work and driving real transformation. This is a must-listen for anyone passionate about making a difference in the workplace—let’s get started! About Margo Margo is the visionary founder behind the Change Awards, a prestigious global initiative that celebrates outstanding achievements in workplace transformation and change management. As the CEO of the Change Awards and a director at Change Ready Workplace, Margo plays a pivotal role in shaping the future of the change profession. Her dedication to raising awareness and advocating for change as an essential skill underscores her commitment to driving progress and excellence in organisational development worldwide. Contacts linkedin.com/in/margowaldorf Websites mwaldorf.co (Personal) calendly.com/margowaldorf (Company) changeawards.co (Company) Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

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E78 - Change Conversation with ChatGPT4o 53:17

πριν 14 weeks53:17

53:17

Welcome to The Inner Game of Change , the podcast that explores the evolving landscape of change management, leadership, and transformation. I am your host, Ali Juma , and today, we have a truly unique and groundbreaking episode. For the first time, we’re shifting perspectives by inviting a generative AI —yes, a chatbot—into the conversation. Together, we will dive into the transformative power of AI, its impact on the workplace, and how leaders, change managers, and consultants can harness its potential to drive meaningful progress. Whether you are curious about the future of AI or looking for actionable insights to navigate change, this episode promises to be thought-provoking and practical. So, let’s explore the intersection of technology and human ingenuity in this one-of-a-kind discussion. Let’s get started! Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

1
Mental Models For Managing Change - Inversion Thinking 8:12

πριν 15 weeks8:12

8:12

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change . I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change . Let’s start with a quick definition. A mental model is a framework or way of thinking that helps us understand the world, make decisions, and solve problems more effectively. It’s like a blueprint for how to approach challenges and navigate complexity. Now, here’s a simple analogy: Imagine you’re driving to a new destination. Without a map, you might take wrong turns, waste time, or even get lost. But with a map— your mental model —you have a clear route, helping you avoid mistakes and reach your goal safer and faster. In the same way, mental models give us a clearer path for managing change. They simplify complexity and guide us toward better outcomes And in today's episode, we are diving into a mental model that might sound a little counterintuitive at first, but is an absolute game changer when it comes to problem solving : Inversion Thinking . Send us a text Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn…

1
Mental Models For Managing Change - Gleicher's Formula 7:48

πριν 15 weeks7:48