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Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. Tune in to discover how to attract and hire top talent, transform your team into a powerhouse of engagement, and shift from being ...
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In each bite-sized episode, we solve common business challenges using Microsoft Teams. Tune in for quick, actionable solutions—usually about six minutes per episode! If you’re short on time (like most business owners and managers are), feel free to jump directly to episodes that promise solutions to problems you’re having this very moment. Microsoft Teams is more than a chat and meeting platform. It is a problem-solving beast!
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People Behind the Business is about the challenges and rewards of running a small business right now. The point is to bring together small business owners worldwide to tell their stories about how/why they started their business, along with personal issues that impact how they do business. E.G: living with a mental or physical illness, hearing the word "no" a lot, and finding practical solutions to the challenges of establishing a loyal community of colleagues, customers + friends. My goal i ...
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In this second installment of the Low Hanging Fruit series, hostess Annie tells you one of the best places to look for opportunities in your business. There are huge low hanging fruits in every email inbox in your company. Streamlining these emails will save your company hours upon hours during the year. Don't miss this one!…
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Are you truly leading your team, or are you unknowingly micro-managing them? If you’ve found yourself stepping in to fix every problem, you may be falling into the trap of micromanagement, and it could be hurting your business. In this episode, we explore why micro-managing can be detrimental to a team's morale and performance, and how to adopt a l…
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Most businesses don't leverage Teams and Microsoft 365 strategically, or even tactically, because they see it as a tool for video meetings and instant messaging only. Boy, are they missing the boat! The root cause is business leaders - executives, owners, and managers - don't lead the charge. Implementation is left to the IT folks while the leaders…
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Perhaps you want to implement some, or all of the suggestions offered weekly on this podcast but just can't find the time or resources to implement them. The solutions sound great, but you just can't make it happen. The facilitated OMG System will help your small business or department achieve world-class operations and results within 60 days witho…
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Do your team meetings leave your team motivated, aligned, and ready to tackle the week ahead? In this episode, we dive into the critical role weekly team meetings play in transforming business performance. Drawing from a real-life story of a frustrated business owner, you'll discover how a simple yet structured approach to meetings can resolve chao…
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Computers were supposed to make our lives easier, but when we click through shared drives, top level folders, secondary folders, and then scan file names, it doesn't seem like our lives are easier. In today's episode, Annie tells you why navigating to information is so old-fashioned and how to use the ultra-powerful Teams search engine to make the …
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Does your Organization Structure inspire your team to grow with you for the long haul? You might think your current organizational chart is just a formality, but what if it could become a powerful tool to energize and retain your team? In today’s episode, we’ll dive into how to rethink your organizational structure to better motivate your people an…
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Modern cell phones are modern-day marvels, but placing and receiving phone calls is a clunky way to communicate when employees are knee deep in their work. Today, Annie tells about the Microsoft Walkie-Talkie app that is included in your Microsoft 365 licensing. It is light-years better than the walkie-talkies of old and since it's included in your…
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Is your compensation structure building teamwork and driving business success? Many business owners follow industry norms, but what if the key to unlocking your company’s potential lies in rethinking how you reward your team? In this episode, we’ll explore why traditional compensation models often fail to align with company goals and how you can cr…
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We've learned that when Microsoft changes something in Teams, or any other app for that matter, we usually end up loving the change or at least understanding why they did it. This latest change has us scratching our heads, and if you are strategically using Teams, you'll want to go right in and change the default setting back to the way it used to …
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You've streamlined your information and collaboration processes with Teams, but your external contacts - vendors, clients, and others - still communicate via old-fashioned email and you know it's not efficient. While you can't force external people to use Teams, there is still a cool thing you can do to use Teams when addressing their emails. This …
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Are your new hires set up for success from day one? Last week, we covered how to avoid desperation hires—now let’s talk about what happens after they join the team. Many business owners struggle to build an effective onboarding process, leaving new employees unprepared and frustrated. In this episode, we break down five essential steps to help you …
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You likely started your business because you wanted to be your own boss, because you have a passion for providing a product or service, or even because you had a get rich idea. Regardless what your reason for starting a business was, there's a good chance you're working too many hours. You most definitely don't enjoy doing much of the work you have…
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Are you prepared to avoid the desperation hiring trap when your team starts to outgrow its capacity? With the economy stabilizing after years of uncertainty, business owners are feeling more confident about hiring—but many are also rushing into decisions that can backfire. In this episode, we’ll explore how to make smarter hiring decisions and avoi…
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Most employees don't know the difference between OneDrive, Teams, and SharePoint. Since you pay a lot of money for files to be created, collaborated upon, and retrieved from the place they are stored, not to mention the risk to your business when files are haphazardly handled, it's vital that you and your employees understand when to use what. This…
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Are your team members truly aware of what you consider non-negotiable in your business? This week, we dive deep into a crucial aspect of leadership that can define your company’s culture and performance standards. Many business owners overlook the importance of setting clear expectations, but without them, you may be tolerating behaviors that under…
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Do you cringe when you think about going into your organization's shared drive or SharePoint site and looking through folders and files to find a file? Is your file storage completely jumbled? If so, you're going to love this episode. You'll learn how to change your thinking about cleaning up your hopelessly out-of-control mess of files. You'll lea…
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Are you truly leading your team, or just managing them? Strong leadership can be elusive, but it’s vital for fostering a thriving workplace. In this episode, we delve into the essence of strong leadership, drawing insights from years of experience with small business teams. You’ll discover how to create an inspiring vision, surround yourself with t…
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So you want to be an open-door manager and ensure your employees know you will listen, but hate how those meetings disrupt you when you're "in the zone?" Today, hostess Annie Rynd tells you how to use the Microsoft 365 app Bookings to batch open door meetings and free up time to work on your most important managerial work. Bookings comes free with …
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How clear is your vision for the future of your business? In this week’s episode, we dive into a crucial yet often overlooked aspect of leadership: crafting a compelling vision that inspires your team. As a business owner, steering your company toward success is paramount, and having a strong vision acts as your guiding handlebars. By tuning in, yo…
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If you're like most leaders in the business world, you like the meeting functionality of Teams, and perhaps the chat feature, but other than that you aren't very happy with the results. That's a shame, because Teams has transformed the inner workings of organizations where it has been properly deployed. In this episode, we tell you how to successfu…
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Have you ever wondered if your team could fully operate your business without your daily involvement? This week’s episode of The Ultimate Business Tune-Up Podcast dives into this crucial question for small business owners like you. Host Rich shares a significant pivot in his podcast’s focus, based on over two decades of experience, now zeroing in o…
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Let's face it. Very few business owners and managers are confident in the permissions of their most sensitive files, let alone the thousands of other files that have accumulated over many years. Thanks to Microsoft Teams, there is finally a way to get control of permissions, clean up your mess, and make sure new employees can't access salary inform…
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No matter if you are a manager in a mega-corporation or a solo freelancer, if the time spent in email bothers you, this is the episode for you. Annie tells you how you can replace email with Teams messaging and save hours per week while being much more organized. You'll want to share this episode with your employees as a part of your ongoing effort…
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How confident are you in your business math skills? In this episode of The Ultimate Business Tune-Up Podcast, we revisit a critical lesson on growing a profitable, sustainable business. Host Rich Allen brings back the fundamentals of business math, reminding us how simple equations can lead to substantial growth. You may have heard it before, but l…
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AI has burst upon the scene after years of science fiction telling us it's coming. What's that mean for you? Just how in the world can you use it to improve your business? Can you? Annie Rynd tells you how to begin using Microsoft's AI offering, Copilot, to immediately save time on common business tasks. She also tells you how to make sure your inf…
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Are you or your employees new to Teams? Do you like Teams, but you're a bit disillusioned with how many distracting notifications you receive? Does the instant messaging vibe of Teams interrupt your workflow too much? Today, Annie Rynd gives some timely tips for reducing interruptions caused by Teams notifications. The solutions are simple, but the…
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How would you rate your personal development journey? In a world where business success often feels just out of reach, many entrepreneurs struggle to break free from habits that hold them back. Our podcast is here to help you identify and overcome those obstacles. This week, we’ll dive into the final ten habits from Marshall Goldsmith’s insightful …
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Are You Truly Aware of Your Personal Development Blind Spots? On this week's episode of the Ultimate Business Tune-Up Podcast, we’re diving into a critical self-assessment exercise that could unlock your next level of success. As a business owner, taking a hard look at your personal habits is crucial to moving beyond your current achievements and a…
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Are you struggling to get your long-tenured employees to embrace new training methods? Training team members, especially those who’ve been with you for years, is crucial yet often neglected. If you're only focusing on onboarding new hires, you're missing out on improving the skills and engagement of your seasoned staff, which can impact your busine…
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Do you roll your vision, mission, and goals out once a year, only to wonder why employees aren't working toward them? Are your employees so consumed by daily tasks that you wonder why you even bother to have a vision? Are you also losing sight of the plans you made last December? In this episode, host Annie Rynd tells you how to leverage Teams and …
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How Efficiently Does Work Get Done in Your Organization? This week I want to explore with you the different ways that work gets done in an organization. And more importantly, I want to encourage and inspire you to perhaps re-think how work is getting done in YOUR business. I believe that work gets done in any business or organization of any kind in…
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This episode tackles an extremely important topic that is pivotal to the success of organizations venturing into the Microsoft Teams and 365 world. It's one of the first things that must be decided, and it is something that is time-consuming to undo if you get it wrong. In just five minutes, Annie Rynd tells you the answer to the common question, "…
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How Clearly and Precisely have you Defined Your Ideal Customer? This week I want to help you resolve one of the most frustrating challenges that face most business owners – having to deal with customers who are NOT their “ideal” customer. If you’re like most business owners I’ve met, you have a handful of customers who you would GLADLY see go away …
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If you or your employees are tired of minimizing and maximizing windows, clicking through nested folders, and looking for project documentation, this is a must-listen episode. Not only does such mouse clicking and searching cause too many clicks and wasted minutes, but it is a main cause of employees experiencing a mid-day energy crash. Their eyes …
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What Promises Should You Be Making To Each and Every Customer? This week I want to challenge you about the promises you make – or should be making – to those who use your products or services. You see, I believe each of us, as business owners, owe it to our customers to make them a promise – or even several promises – of how we will conduct busines…
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Whether you manage an engineering or architecture firm, construction company, or any business working on multiple projects at a time, you may not feel like you have your arms around the status and needs of those projects. You could dig through dozens of related emails and spreadsheets, or even call project managers, but wouldn't it be much nicer to…
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Does Your Customer Service Make Your Customers Tell Everyone About It? This week I want to challenge you to “up your game” when it comes to your Customer Service. You don’t have to be a Sewell Cadillac or a Nordstroms to blow the socks off your customers. Just focus on them with your complete attention, make their issues bigger than your issues, an…
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Does your Team Culture nurture Individual Winners or Team Winners? This week I want to “geek out” on the Olympics for a bit – I hope that’s ok with you! If you’ve got a pulse you are probably aware that the 2024 Paris Olympics just finished up a week ago after 16 days of some of the most exciting sports competition you could ask for. Whether it’s i…
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How Do You Welcome New Team Members Who Join Your Team? This week our topic is one that will have a long-lasting impact on your team and your culture – the Process You Use to ON-BOARD NEW TEAM MEMBERS. We all know that when we first meet someone, our first impression lasts the longest. It’s why when we first meet a prospective customer, we put our …
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Do Your Team Members Play The “I’m Right – You’re Wrong” Game? This week I want to address a situation that seems to come up far too frequently. This one has to do with how your team members react and respond to others on your team. This is the game where when two people disagree on how to handle a situation or they have different opinions on what …
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How Do You Respond When Your Customer is Dissatisfied? This week I want to talk about something that came up for a few of my clients over this past month that I thought was worth your time and attention. It has to do with how well we serve and support our customers – something that we are all very interested in – or SHOULD be very interested in. If…
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How Solid are Your Financials and How Strong is Your Team? This week is the third and final week of the three-week Business Tune Up we launched in honor of the 2024 Tour de France bike race. This week, we’re going deep into the engine and fuel for your business – your Financials and the Team you have assembled to execute your strategy and serve you…
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Are Your Bike Tires Getting Good Traction On the Road? Today we’re covering your Business Tune Up – Part 2. We’re going to focus on the part of your business where the rubber LITERALLY meets the road – the front wheel and back wheel of your bike – your business. The front wheel of your bike represents your ABILITY TO WIN NEW CUSTOMERS. The back whe…
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Could Your Business Use a Tune Up Right About Now? This week and then for the next two consecutive weeks, I’ll walk you through the critical parts of your business that need to be looked at and “tuned up” from time to time to make sure your business – and YOU – stays in tip-top condition so you can RIDE HARD and RIDE FAST! As we go through each par…
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What is it that is Holding You Back? This week I want to share a book recommendation that I found to be a resource I wish I had found many years ago. Each page of the book contained a single quotation and had lots of white space. He suggested it was a PERFECT book for a guy – someone who doesn’t really like to read novels or lengthy how-to books. T…
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Is Your Competition Using Your Business as the Benchmark Standard? This week I want to explore the concept of benchmarking and how to best use it to make your business better. It’s a common practice that most seasoned business owners use to measure how well they are performing against their toughest competition. Today I want to give you a simple 5 …
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Is Your Compensation Structure Promoting the Teamwork You Need in Your Business? One conclusion I’ve come to – with little reservation – is that commission-based compensation structures don’t work all that well for creating a business that will be successful over the long term. But you may be wondering – what SHOULD your compensation structure look…
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Have You Built a Firm Foundation for Your Business? Today I want to share with you the five (5) key elements that I believe go into creating the foundation for any business. You may want to grab a pen and paper so you can write these down – because when we’re done, you’re going to want to spend some time reflecting on your business and perhaps even…
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How effectively are you Qualifying your New Prospects? It’s not uncommon for me to hear that the biggest issue or challenge a business owner is facing is the need to gain new customers. Many businesses have their team assembled, they have their product or service ready to go, and all they need to make the business work is to find and secure more cu…
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