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Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry. We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t j ...
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A report on tvet in Singapore Cover art photo provided by Lurm on Unsplash: https://unsplash.com/@lurm Support this podcast: https://podcasters.spotify.com/pod/show/chantale-williams2/support
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Beyond the Headlines, an in-depth, one on one conversation on the issues shaping our future.
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websynradio : a radio program hosted by Dominique Balaÿ. WebSYNradio is an independent radio program whose broadcast is streamed 24/7. WebSYNradio brings together propositions from artists or intellectuals that are for the most part well-established on the international scene.http://synradio.fr/ Parmi les artistes participants : 0 (Joël Merah, Stéphane Garin, Sylvain Chauveau), Adam Nankervis, Alan Dunn, Alfredo Costa Monteiro, Amanda Belantara, Anna O et Alain Descarmes, Anna Raimondo, Anne ...
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Go behind the scenes at London's prestigious gallery and specialist arts university The Courtauld. Hosted on Acast. See acast.com/privacy for more information.
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Multi-Line Adjusting: Tackling Property, Liability, and Everything in Between
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Send us a text Join hosts Chantal Roberts and William Auten as they celebrate the 50th episode of The Art of Adjusting® podcast with an in-depth discussion on the world of multi-line adjusting. They break down the benefits of holding a general adjuster’s license and the flexibility it brings, while also exploring the unique challenges of handling b…
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Ep 515 - Electronic Recycling Done Right Mohammad Doostmohammadi By Stuart McNish “There are six elements that play a key role in optimizing fuel and chemical production,” says Mohammad Doostmohammdi of pH7. “Without them, green hydrogen, low-carbon steel, biofuels and other climate technologies are not possible.” Those six elements are platinum, p…
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Ep 514 - Real Estate Lessons from Singapore Guest: Ernst Lang By Stuart McNish “We can learn a few things from Singapore,” says Ernst Lang, the founder and CEO of Promerita Group. “Singapore has been getting housing right for many decades. In fact, it has found a way to make most of its housing affordable whilst also protecting the value of private…
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Ep 513 - British Columbia’s Lacklustre Prosperity Guest: David Williams By Stuart McNish According to the 2024 British Columbia Prosperity Index, “BC places 11th out of 21 peer jurisdictions for overall prosperity.” The study was developed with the Centre for the Study of Living Standards, which compares BC’s performance on a range of economic, bus…
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July 12, 2024 Ep 512 - To the Edge of Death and Back Guest: Paul Dragan By Stuart McNish Ten years ago on June 10, 2014, Paul Dragan sat down to enjoy a cup of coffee across the street from his business, Reckless Bikes. He took a sip and as he looked up, a heavyset man wearing a bicycle helmet came around the corner, pulled out a gun and shot Paul …
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Programme de PHILIPPE FESTOU pour webSYNradio : sILENZIO. Conçue comme une œuvre radiophonique, un horspiel, le 'soundtrack' est aussi conçu pour pouvoir s'émanciper de l'image. Inspiré du livre "L'oreille au monde" de Philippe Festou (éd. Delatour). À partir du mythe de la Sibilla Cumana dont les mots doivent être entendus dans le son du vent, s'e…
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Send us a text In this episode, Chantal Roberts and William Auten welcome Barry Zalma, a seasoned insurance industry professional with over 56 years of experience. The trio discusses the changing role of insurance adjusters, their relationship with policyholders, and the current challenges faced by the industry. Barry shares his journey from a mili…
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Send us a text In this episode of The Art of Adjusting®, hosts Chantal and William dive deep into the duties and responsibilities that insurance carriers have towards third-party claimants. They explore the fine line between contractual and moral obligations, emphasizing the importance of maintaining goodwill and treating claimants with respect to …
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Send us a text In this episode of The Art of Adjusting® Podcast, host Chantal Roberts welcomes Quentin Brogdon, an experienced trial lawyer and former insurance defense attorney, recommended by Nancy Germond. Quentin shares invaluable insights from his extensive career, offering a unique perspective on the relationship between insurers, adjusters, …
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Level Up: Your Guide to Becoming an Expert Adjuster
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Send us a text Join Chantal and William on this episode of The Art of Adjusting® Podcast as they dive deep into the journey of becoming an expert claims adjuster. They break down the career path from novice to seasoned professional, emphasizing the value of experience, continuous learning, and self-education. You'll hear them discuss the importance…
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Ep 511 - Drug Free Kids Guest: Chantal Vallerand By Stuart McNish On Dec 8th, 2022, Jennifer Whiteside was appointed Minister for Mental Health and Addictions. At the time she said, “The Premier has asked me to prioritize accelerating BC’s response to the illicit drug toxicity crisis. The Premier has also asked me to expand new complex care, treatm…
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Ep 510 - Post-Pandemic Leadership Guest: Ron Bremner By Stuart McNish COVID-19 disrupted supply lines and our lives. Now that the lockdowns are over, the lingering impact of the dramatic shifts in the workplace remain. During the pandemic, work from home became the rule. Many employees seized the opportunity and not only thrived, but they moved awa…
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Ep 509 - Meet the BC Conservative Leader Guest: John Rustad By Stuart McNish It’s been two years since John Rustad parted ways with the BC United Party over differences about climate change science. Regarding the reason for his removal from the party, Kevin Falcon is quoted as saying, “Climate change is one of the most critical threats facing our f…
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Ep 508 - Generously Giving Guest: Megan Owen-Evans By Stuart McNish In the book “Why Good Things Happen to Good People,” Stephen Post writes that “giving to others” has been shown to increase health benefits. A separate study by Michael Norton from Harvard Business School revealed that “people are happier when they spend money on others versus them…
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Send us a text Happy Independence Day! We think you will find this to be an educational episode. William and Chantal discuss several challenging subjects related to motor vehicles and homeowner policies. They explore car classifications, modernizing policies, and the roles of claims adjusters. They analyze how changing policyholder needs and new te…
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Send us a text Hosts Bill and Chantal are joined by special guest Luis Diaz, a thought-provoking entrepreneur with a passion for technology and insurance claims. https://www.linkedin.com/in/luisarturodiaz/ https://www.gobeyondroadmap.com/ In this episode, they explore the transformative impact of artificial intelligence on the insurance claims proc…
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Ep 507 - A Bleak Market for EVs Guest: Adam Pankratz By Stuart McNish “Little did we know how fast the free market would slap the electric vehicle mandate back to reality, while Canadian taxpayers continue to subsidize green fantasies,” says Adam Pankratz, a lecturer at the University of British Columbia’s Sauder School of Business. The “slap” is i…
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Ep 506 - Will AI produce a state of Deep Utopia? Guest: Nick Bostrom By Stuart McNish In his new book “Deep Utopia: Life and Meaning in a Solved World,” philosopher Nick Bostrom ponders what life could be like in a “solved world” – a world where everything works and works better than if human hands got in the way. “What then?” asks Bostrom, is the …
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Ep 505 - Has the Floatel Sunk? Guest: Christine Kennedy By Stuart McNish The District of Squamish denied Woodfibre LNG’s application for a temporary use permit for its Bridgemans “floatel,” citing concerns over safety, environmental, and community impacts. Council also cited a lack of information from the company as its reasons for saying no to the…
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Programme de Anton Mobin pour webSYNradio : what remains on the tape ?. Invité par Dominique Balaÿ à concocter une playlist pour WebSYNradio, je décide de revisiter mes expériences réalisées autour du support cassette depuis 2013. En reprenant les modèles, contraintes et concepts de ces expérimentations basiques, voici une heure trente de compositi…
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Send us a text In this episode, Bill and Chantal explore the human element in claims adjusting. They discuss the importance of empathy, effective communication, and cultural sensitivity in the profession. Bill shares personal stories that highlight the need for adjusters to remember that for many claimants, this is their first and only experience w…
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Send us a text In this episode, William and Chantal explore the world of litigation and its impact on claims professionals. They discuss the role of adjusters in the litigation process, the importance of effective communication with clients, and the unique challenges faced by elderly individuals on Medicare when filing claims. The episode also cove…
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Ep 504 - Vancouver: Beautiful, yes – but! Guest: Bridgitte Anderson By Stuart McNish No doubt about it: Vancouver is beautiful. It’s beautiful to visit, it’s a beautiful place to study, and it’s a beautiful city to retire in. “But,” says Bridgitte Anderson, the CEO of the Greater Vancouver Board of Trade, “it’s not so beautiful of a place to build …
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Ep 503 - Canada’s Sagging Productivity Guest: Jock Finlayson By Stuart McNish On March 26th, 2024, the Bank of Canada issued a report titled “Time to Break the Glass: Fixing Canada’s Productivity Problem.” Senior Deputy Governor Carolyn Rogers said at a speech in Halifax, “Productivity is a way to inoculate the economy against inflation.” The quest…
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Ep 502 - Is Peace Possible in Gaza? Gidi Grinstein By Stuart McNish At the time of the recording of this interview, the war in Gaza raged on. Since Oct 7, when more than 1139 Israelis had been killed and another 240 taken hostage, Israel vowed to destroy Hamas. The atrocities of that day also severely challenged Israeli’s sense of compassion for Pa…
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Send us a text Welcome to Episode #41 of "The Art of Adjusting® Podcast" - your go-to resource for expert insights and practical tips on navigating the world of claims adjustment. In this episode, join hosts William Auten and Chantal Roberts as they discuss the challenges of assessing damages in insurance claims. To read more on the topic of determ…
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Claudette Johnson MBE in conversation with artist Chantal Joffe RA and Professor Dorothy Price FBA
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To celebrate the significant achievements and public recognition of artist Claudette Johnson and the wonderful news of her nomination for the 2024 Turner Prize, we are delighted to present a special episode of The Courtauld’s Podcast, #CourtauldCast. This episode captures a conversation between Claudette Johnson MBE, artist Chantal Joffe RA and Pro…
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Send us a text Join William Auten and Chantal Roberts in this insightful episode of The Art of Adjusting® Podcast as they examine key legal concepts of negligence in the insurance industry. This episode explores topics such as negligence per se, premises liability involving trespassers, licensees, and invitees, along with the principles of strict l…
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Podcast de Carl Stone pour websynradio : Aux alentours du Kamya bar, Carl Stone convoque pour ce programme original webSYNradio tout un ensemble d'oeuvres (Ros Bobos, Annie Gosflield, David Toop, Tanner Menard, Joseph Hammer, Ben Neill, Roger Kleier, Saunter Chihei Hatakeyama, Yann Novak, Robert Crouch, Chas Smith, Sawako, Richard Lainhart, et des …
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Send us a text Exploring Depreciation of Labor and Materials In this episode of The Art of Adjusting® Podcast, William Auten and Chantal Roberts navigate the complexities of depreciation in insurance claims, focusing on labor and materials. They kick off with an examination of depreciation, from wear and tear to obsolescence, highlighted by insight…
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Ep 498 - How Canada Saved Me Guest - Sasha Luchkov By Stuart McNish On February 24th, 2022, in the dark of the night in Mukachevo, Ukraine, Sasha Luchkov woke to the news that his country was under attack. Sasha, a piano protege at the age of 17, was already an accomplished pianist. He had recently placed second in the Scherzo International piano c…
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Ep 497 - Climate Action: The Net Zero Economy Guest - John Stackhouse By Stuart McNish “Population and economic growth spell a demand for much more energy,” states the opening paragraph of RBC’s Climate Action Institute report. The Institute is honest in its assessment of the path forward to a Net Zero economy. The bank’s John Stackhouse says, “Cli…
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Ep 496 - Ballooning Public Service Guest - Renaud Brossard By Stuart McNish According to the Montreal Economic Institute, Justin Trudeau ranks first among Canadian Prime Ministers over the past 40 years when it comes to the expansion in the size of the civil service. In a recent study, MEI notes that “over the past few decades, the number of employ…
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Send us a text In this episode of The Art of Adjusting® Podcast, Chantal Roberts and William Auten dive deep into the complexities surrounding water damage, storm surges, and their implications on insurance policies. They shed light on the critical role of flood-certified adjusters and the nuanced limitations within flood policies, especially in th…
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Podcast de DAVID FENECH pour webSYNradio. Avec des morceaux de The Monks, Andew Liles + Jean Hervé Péron, Glaxo Babies, Renaldo and the Loaf, Felix Kubin, Fritz Muller, Iggy + The Stooges, H.N.A.S, Volcano the Bear, Nervous Norvus, Jac Berrocal + David Fenech + Ghédalia Tazartès, Connan Mockasin, Brigitte Fontaine, Colin Stetson, Jr + His Soulettes…
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Ep 495 - Child Sex Trafficking Guest - Cathy Peters By Stuart McNish National Human Trafficking Awareness Day in Canada is February 22nd. It was instituted as part of the government’s commitment to fighting human trafficking. The point was to “raise awareness of the magnitude of modern day slavery in Canada and abroad and to take steps to combat hu…
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Ep 494 - Canada and China: What Happened? Guest - Dr Paul Evans By Stuart McNish In 1970, Canada led the Western world by recognizing China. According to Paul Evans in his book, “Engaging China,” the Prime Minister of Canada Pierre Trudeau “believed that many of the world’s major issues ‘will not be resolved completely or in any lasting way unless …
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Ep 493 - A Call to Purpose Guest - Mike Rowlands “Redefining success for the purpose economy,” Mike Rowlands says, “is to become a part of the rapidly growing movement toward social purpose in business. The social purpose focus creates healthier communities, restoration of our shared environment and better outcomes for companies’ staff, customers a…
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Ep 492 - The Fountain of Youth Guest - Angela Brooks-Wilson By Stuart McNish Researchers at Simon Fraser University and BC Cancer have pinpointed specific physiological traits that they say “can help people live longer, healthier lives.” According to a recent study published in GeroScience, the healthiest, older adults live in a “sweet spot,” where…
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Ep 491 - The Claims of Life Guest - Diana Chapman Walsh By Stuart McNish The Claims of Life, a new book by Diana Chapman Walsh, traces the emergence of a young woman who set out believing she wasn’t particularly smart but went on to meet multiple tests of leadership in the American academy – a place where everyone wants to be heard and no one wants…
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Ep 49o - Addressing the Infrastructure Deficit Guest - Mark Liedemann By Stuart McNish The backbone of any complex society is its infrastructure. It is the glue that binds communities, provinces and countries together. The concept of infrastructure was central to Rome’s dominance for 500 years. Cody Gregory writes, “One of the key aspects of Roman …
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Ep 489 - The Path to Urban Net Zero Guest - Jeanette Jackson In June of 2021, Canada – along with the other G7 countries – committed to reaching net-zero carbon emissions by 2050. It is an audacious goal, one that affords Canada with an opportunity to play a leadership role and become the first of the G7 to reach net-zero emissions. It’s a long way…
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Episode #37: Clarity in Contracts: A Claims Adjuster's Guide
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Send us a text Chantal Roberts and William Auten unpack the complexities of insurance contracts and the vital role of claims adjusters. Their discussion spans crucial topics from the skills required to understand insurance policies, the implications of 'hold harmless' agreements in leases, to the intricacies of additional insured status and insurer…
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Send us a text In this episode of "The Art of Adjusting® Podcast," hosts Chantal and William discuss the intersection of history, legal intricacies, and the dynamic world of insurance claims. They take a journey from the ancient Egyptian invention of leap years to the details that define modern insurance policies, focusing on the important aspects …
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Send us a text In this episode we discuss the complex intersection of artificial intelligence (AI), deepfake technology, and cybersecurity within the insurance claims handling process. Our distinguished panel, including Chantal Roberts, William Auten, and Sean C. Griffin, addresses the escalating threat of voice impersonation and email scams powere…
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Podcast de Richard Pinhas pour webSYNradio. Track inédit enregistré en studio entre Paris et Tokyo, mixé à Paris, en étroite collaboration avec Oren Ambarchi. Gift from Richard, including a lot of Friends like Joe TALIA, Oren AMBARCHI, William WINANT.http://synradio.fr/richard-pinhas-un-inedit/Από τον RICHARD PINHAS
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Podcast du label Crónica. Pour le vingtième anniversaire du label portugais Crónica, qui s’est imposé comme une "plateforme majeure pour tout ce qui concerne les productions à la limite du conceptuel" (Coda), ses deux initiateurs Miguel Carvalhais et Pedro Tudela ont produit un programme de 3 heures, revisitant chacun des 200 titres du catalogue. h…
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Send us a text In this episode of The Art of Adjusting® podcast, Chantal Roberts and William Auten dive into a topic that doesn't get enough attention in the insurance adjusting world: mental health. They're joined by Brandon Cabrera, and together, they shine a light on the stress that comes with the job and share some smart ways to take care of yo…
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Ep 488 - A Ministry of Entrepreneurialism Guest: Naseem Javed “The world, and in particular Canada, needs to embrace entrepreneurialism as a new frontier to resuscitate our gasping economy,” says Naseen Javed, the CEO and founder of Expothon. “We need a new Ministry of Entrepreneurialism that can ignite an economic revolution.” Javed says, “This ne…
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Ep 487 - The Greatest Gift of All Guest: Paul Sitnam By Stuart McNish “Impact investing is an investment strategy that aims to generate specific beneficial social or environmental effects in addition to financial gains,” according to Investopedia. It is upheld as a societal good, but it does not include devoting your life to helping others. “The gr…
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