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Industry Relations

Rob Hahn and Greg Robertson

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This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider’s perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.
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Market Proof Marketing: Home Builder Marketing Insights

Kevin Oakley & Andrew Peek: New Home Marketing from Do You Convert

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A weekly new home marketing podcast for home builders and developers. Each week Kevin Oakley & Andrew Peek from Do You Convert will break down the headlines, share best-practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We're here to help you - not sell you! No fluff - just honest perspectives on where to invest your time, money, and energy to get the highest volume of quality new home leads to your sales teams. Take action on these ideas, and y ...
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From The Blockchain

Ashley Smith

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“From The Blockchain" brings you today’s most innovative entrepreneurs and thought leaders to unpack the true potential of smart contract technology, web3, and the digital frontier! Host Ashley Smith is thrilled to have you join today’s top tier community of forward thinking trailblazers. This show brings substance over hype - say goodbye to the noise of NFT and cryptocurrency market speculation. Instead, From The Blockchain aims foster a culture of idea sharing, creativity, and innovation t ...
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With buyer agreements having to take place before a showing and Zillow’s new touring agreement what will the end consumer experience be? In this episode, Rob and Greg discuss updates on the NAR settlement and Zillow's new touring agreement. They explore the implications of the settlement for big brokers and the role of the MLS policy committee. The…
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HomeServices of America has reached a settlement in the slew of commission lawsuits. Now that a huge domino has fallen, what will happen next in the industry? Rob and Greg discuss the next steps in the commission lawsuits and the potential challenges faced by copycat lawsuits. They also discuss the role of lawyers and the potential opt-out strategy…
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Like and subscribe on your favorite platform! 🎙In this episode, Kevin Oakley is joined by Paul Cardis, Chief Executive Officer at ON3. Paul dissects what “Customer Experience” truly means and how it has evolved over the years and walks us through the ON3 Total CX quadrant that makes up the ultimate customer experience. After realizing that the qual…
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Like and subscribe on your favorite platform! 🎙 In this episode, Kevin Oakley and Mike Lyon sit down with special guests Brian Boero, from 1000Watt, and Bryan Sheppard, the President of Coldwell Banker Select. They discuss the latest impacts and changes caused by the proposed NAR Settlement Agreement - on this special LIVE episode of Market Proof M…
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How will CoStar’s recent buyout of Matterport affect the industry? In this episode Rob and Greg dive into the recent acquisition of Matterport by CoStar and how Rob and Greg predicted this years ago. How will Zillow respond? And how will other industry giants such as Redfin be affected by this huge announcement? They also talk about Realtor.com's C…
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Join Rob and Greg in this episode as they talk about the recent objection filed by Pulte Homes to the NAR settlements. Are they valid and will they make an impact? Also, what is Real Estate 3.0? Greg expands on what it means and how it will shift the roles of agents. Rob shares his insights from a recent panel he attended and what the potential for…
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Like and subscribe on your favorite platform! 🎙 In this episode, Kevin Oakley is joined by Jason Hardy, Co-Founder & CEO at Ownly, to cover customer experience, Ownly, and the pros and cons of builders partnering with realtors. They discuss the excellent customer experience provided by builders and how it is vital for the brand. They consider the n…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Jackie Lipinski and Julie Jarnagin! The three reflect on recent marketing inspirations they’ve seen from embracing objections to endless specification filters and Kevin shares a bit of insight into the NAR settlement. Google is considering acquiring Hubspot and…
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Not one week goes by without some huge industry news surrounding NAR. In this episode, Rob ang Greg discuss the D.C. Circuit Court of Appeals' reversal in the NAR vs. US lawsuit, paving way for a new probe in the wake of the pending commission lawsuit settlement. Rob and Greg explore the antitrust lawsuit's history, implications of the reversal, an…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Beth Russell and Andrew Peek! The Masters is happening near Beth’s residence and Mercedes Benz is a huge sponsor so they have taken over her neighborhood and Beth discovered that Mercedes Benz contributed to the community development in order to do so. The team…
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Like and subscribe on your favorite platform! In this episode, Andrew Peek is joined by Julie Jarnagin and Jackie Lipinski. They watch a TikTok about “personality hires” and discuss their level of importance. Andrew has joined the Tesla family which has made him more aware of the hype surrounding certain brands. This launches the team into a deep d…
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Did you catch the sparks fly on the last episode of Industry Relations? In case you missed it, last week Rob and Greg got into a verbal fistfight. Made up. Became friends again. And are now ready for round 2. Rob and Greg continue their NAR settlement talk, post verbal tussle. Exploring NAR's $418 million settlement, they talk about the association…
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Like and subscribe on your favorite platform! 🎙 In this episode, Kevin Oakley sits down with Rob Hahn, Founder of Decentre Labs, to bust open the new NAR settlement! Rob addresses the wrong claims made by the media and walks us through what will change and what will stay the same. Kevin and Rob go through some scenarios to help clear up some confus…
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Like and subscribe on your favorite platform! In this episode, Jackie Lipinski is joined by Andrew Peek and Beth Russell. The team dissects their recent customer experiences and lament that in both cases they were negative experiences, suggesting tips on ways to improve the process for others. They have noticed an uptick in various people claiming …
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What will the recent NAR settlement mean for the future of real estate, technology, and industry navigation? In this episode of Industry Relations, Rob and Greg discuss the outcomes of the recent NAR settlement. They provide insights on the agreement, exploring their reactions and perspectives on the settlement's details. From provisions to backlas…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Jackie Lipinski and Julie Jarnagin! Julie has been given the option to have her book “Building Certainty” turned into an audiobook with AI which sparks a debate among the team as they wrestle with the concept. They discuss the endless amount of statistics dropp…
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Tune in to this must-listen episode of *Industry Relations* for an incisive breakdown of the NAR's landmark settlement, its ramifications, and the many lingering questions that promise to shape the discourse in real estate circles for years to come. Whether you're a real estate professional, an industry watcher, or just keen on understanding the fo…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Andrew Peek and Jen Barkan! The three talk about their favorite moments from the International Builders' Show and Kevin shares the advice he gave leaders who were wanting to know the best solution for getting salespeople to use CRM's: a public wall of shame. Th…
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What does the future hold for real estate commissions? On this episode of Industry Relations, Rob and Greg discuss the Clarity event and the legal updates regarding real estate commissions. They explore the concept of concessions and the issue of steering in the industry, the need for improved buyer agency agreements and buyer presentations and the…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley, Julie Jarnagin and Jackie Lipinski hop on for a quick episode to give their recap on the 2024 International Builders’ Show! Their one word takeaway from the show is “accountability”. Despite the constant buzz of AI the team agrees that in the end it always came back to peo…
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Like and subscribe on your favorite platform! In this episode, Andrew Peek is joined by Beth Russell and Jackie Lipinski! The team dives into several topics all of which point toward leadership knowledge and action. They discuss the need for leaders to take initiative to expand the knowledge of their team when it comes to marketing, suggesting tips…
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Who bears the brunt of legal defense costs? What financial toll does this uncertainty cast on associations? On this episode of Industry Relations, Rob and Greg dive into the pressing issues faced by the National Association of Realtors (NAR) and its profound impact on local associations, MLSs and brokers. The insurance dilemma that has recently com…
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What impact will the Department of Justice's stance on the MLS settlement have on the future of buying and selling houses? In this important episode of "Industry Relations," Rob and Greg talk about a big message from the Department of Justice (DOJ) about the MLS settlement. The DOJ seems to want the court to say no to the settlement. Selling agents…
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Like and subscribe on your favorite platform! In this episode, Andrew Peek is joined by Beth Russell and Julie Jarnagin who are gearing up to go to the IBS Show next week!! The team discuss internal communication and reporting, offering ways to do it more effectively and observing that sometimes a lack of communication can be a result of lack of kn…
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ultimate cost warrant the spotlight? On this episode of Industry Relations, Rob and Greg discuss Homes.com's momentous marketing push running an ad during the most watched event in America – the Super Bowl. And its potential ripple effects on industry giants like Zillow. Rob and Greg also revisit the real estate industry's current legal battles. Th…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Julie Jarnagin and Jackie Lipinski. The team looks at the results of a survey that asked builders how often they visit their home communities and urge everyone to go often! They talk about the continuation of growing in your marketing role by focusing on “round…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley is joined by Beth Russell and special guest, Jessie Suggs! Together, they discuss the importance of appointment to sale ratio and Kevin lays out the three parts he believes it’s made up of. They talk about finding inspiration in unusual places like children's pop-up books a…
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How will the FCC’s new rules on lead aggregators affect real estate professionals? On this episode of Industry Relations, Rob and Greg talk to Matthew Marx of Evocalize about how to stay compliant while still effectively marketing themselves. One of the biggest changes is that lead aggregators will now be required to obtain consent from consumers b…
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Is the real estate industry ready for an alternative to NAR? On this episode of Industry Relations, Rob and Greg talk about the American Real Estate Association, also known as AREA, being positioned as a potential replacement for NAR. As it appears no crisis goes to waste, real estate agents across the country are bracing themselves for what could …
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Like and subscribe on your favorite platform! In this episode, Andrew Peek is joined by Julie Jarnagin and Jackie Lipinski. The three discuss building a social media following and the commitment it takes to create content over a long period of time, observing that most people become deflated before any progress is made. They discuss the predicted n…
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Like and subscribe on your favorite platform! In this episode, Kevin Oakley, Andrew Peek, Beth Russell and special guest Karla Tuten dive into the world of chaos. The team discusses making things complicated for the sake of being complicated instead of leaning into the complexity of simplicity. They remind people it’s okay to ask questions because …
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How are the FCC rules on lead generation reshaping the insurance and real estate industries? In this episode, Rob and Greg break down the new FCC rules on lead generation and how they are impacting the insurance and real estate industries. Learn how these rules aim to prevent automated robo calls or texts without clear consumer disclosure. Rob and …
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Is this industry saturated with REALTORS? Will the part-time real estate agent fall by the wayside? Join Rob and Greg as they discuss industry evolution, challenges in obtaining accurate statistics, and the impact of part-time agents. They reflect on historical decisions, and propose solutions such as restricting REALTOR membership and implementing…
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Like and subscribe on your favorite platform! In this episode, Andrew Peek is joined by Julie Jarnagin and Jackie Lipinski! The trio discuss content and the ways we consume it from start to finish when looking to make a larger purchase as well as new year resolutions and taking inspiration from Jessie Suggs word of the year “Less.” Jackie urges mar…
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Vikram Yadav is an Associate Professor in the chemical and biological engineering department at the University of British Columbia and the Director, MEL Program in Sustainable Process Engineering. He is also the Co-Founder of Tersa Earth Innovations. The company is advancing unique biological technologies that extract toxins, metals and metalloids …
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Like and subscribe on your favorite platform! In this episode, In this episode, Kevin Oakley is joined by Beth Russell and Jen Barkan! The three discuss success (primarily from the famous Maya Angelou quote “Success is liking yourself, liking what you do, and liking how you do it”) and the many definitions of the word and how each definition can ch…
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What happens when a real estate giant like Zillow takes legal action against their own clients? Things get a little complicated as Rob and Greg explore the issues of the delicate balance of being a participant, vendor and MLS organization (sometimes all at the same time!) ***Disclaimer - Due to MLS Aligned being a consulting client of Greg, the vie…
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Like and subscribe on your favorite platform! Happy New Year! In this short episode, Kevin Oakley offers some encouragement and advice going into 2024 and shares some positive data on website activity. Kevin's 3 must reads on human psychology: Influence: Science and Practice - Robert Cialdini Predictably Irrational: The Hidden Forces That Shape Our…
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Greg is the Chief Executive Officer and President of Alaska Energy Metals Corporation. Alaska Energy MetalsCorporation (AEMC) is working on a large-scale nickel project in Central Alaska to safeguard America’s energy future, stemming from the heightened demand for electric vehicles (EV). The demand for nickel is skyrocketing because of its use in E…
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It’s the time of year to reflect, predict, and make hopeless new year’s resolutions! On this episode of Industry Relations, Rob and Greg look back on 2023 and how much the real estate industry has changed over the span of just one year. From mergers and acquisitions to lawsuits and settlements, Rob and Greg reflect on the tumultuous year that was 2…
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