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Bank To Bank

Chris Nichols

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This podcast is designed by bankers for bankers with the goal of improving industry performance. Each week of the season we deconstruct a single aspect of banking that makes a bank outperform their peers. More than just raising issues, this podcast will interview top bankers and industry experts in order to provide practical solutions to modern problems.
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Banks often have banking specialties in an industry such as healthcare. Here, we take another view and look at a banking specialty across a variety of industries. There are only a few banks with an ESOP banking focus largely because banks have not invested the time to understand the complexities and the opportunities. In this podcast, we partner wi…
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We thought we were good at project management until we developed a separate project management team. Now, we have taken it to another level and has been more efficient than ever at churning through projects. Join us on this podcast as we introduce our project management team, discuss the business case for having a project manager, tell you the mist…
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In this episode, we interview Chip Mahan, the founder, Chairman, and CEO of Live Oak Bank who is also a board member of nCino. We delve into Chip's background and learn the history of how he has come to lead a bank that has growth that is almost 5x more than their peers and profitability that is 4x their peers. Learn why this bank's business model …
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Larry Levine, the Director of Client Experience for Peapack-Gladstone Bank out of New Jersey, sits down with us to provide a master class to bankers on how they can take steps to improve the client experience. We talk about the Bank's "Voice of the Client Committee" and its impact. We discuss the use of the Net Promotor Score, how Peapack-Gladstone…
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The episode was really meant to be the intro to our series. This show explains why we are experimenting with podcasting and explains our goals and theme during our first season. In addition, we delve into the biological reason why the physical human form is at its maximum potential and that further development will rest on the transfer of informati…
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This episode explores the opening of Cuba to US banks and why it might be time for some banks to make it part of their long run strategy. We took a trip down to Havana to understand the current state of banking affairs, the US regulatory environment around the country, what the opportunity is for U.S. banks and how banks might strategically frame t…
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