Welcome to AllThingsITSM. This is not a destination focused purely on ITSM, but a site that embraces all things IT and the ways that IT impacts the business both good and bad. From buzzwords like DevOps, Lean IT and the rest, to the latest and greatest in tech tools, service management, project management and best practice frameworks of all flavours. Our goal is to deliver the one destination that has everything you need if you are concerned about the value business gets from IT. So welcome ...
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We chat with Nicole Forsgren from @Chefs about how DevOps is changing life in the IT departments, reducing burnout, improving culture and creating more stable environmentsΑπό τον AllThingsITSM
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Chris Pope of #ServiceNow discusses changes in the platform, speeding up adoption and getting past Phase 1.Από τον AllThingsITSM
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Matt Schvimmer discusses the #ServiceNow App Store its growth in the first year its programs and what’s next.Από τον AllThingsITSM
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Farrell Hough discusses #ServiceNow’s approach to continuous improvement for customers through transparency, data and adaptation.Από τον AllThingsITSM
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Terence Chesire of #ServiceNow discussed.Από τον AllThingsITSM
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David Gagen of #Navvia summarizes the #Know16 Configuration Management Workshop.Από τον AllThingsITSM
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Christoph Goldenstern of #Kepner-Tregoe discusses Process Improvement Service, Incident Management and Agile and DevOp problems.Από τον AllThingsITSM
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David Laing of #IDC discusses industrial control systems, embedded systems and environments.Από τον AllThingsITSM
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Andrew Harsch of #Unisys discusses Supplier Integration and Management (SIAM) and discovery tools.Από τον AllThingsITSM
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Roy Illsleyof #Ovumdiscusses The difference between ITSM in Europe and the United States.Από τον AllThingsITSM
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Lupe Clark of #CSAAInsurance discusses how critical thinking techniques help problem resolution.Από τον AllThingsITSM
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Gene Kim discusses the state of DevOps and the intersection of DevOps and ITSM.Από τον AllThingsITSM
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Shane Carlsonof #CSCdiscusses digital transformation and bi-modal digital service management.Από τον AllThingsITSM
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Elinor Klavensof #Forresterdiscusses changing the delivery of IT services for millennials.Από τον AllThingsITSM
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Dennis Drogseth of #EMAdiscussed CMDB systems making change work in an age of Cloud and Agile.Από τον AllThingsITSM
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