))
4 key research findings you need to know about to supercharge your customer strategy with Will Kingston
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on July 16, 2024 10:14 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 424529556 series 3482794
Το περιεχόμενο παρέχεται από το Mention Me. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Mention Me ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode we spoke with Will Kingston. Will, an experienced CX thought leader, is the principal consultant for Cortico-X and a regular commentator for Sky News Australia.
Will shared some of the key research findings behind his latest CX Manifesto and global trends reports.
This included how CX can thrive in the AI age, the role behavioural economics can play in your strategy and the skills CX practitioners need to future proof their role.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
61 επεισόδια
Μοίρασέ το
