Episode 369: Melissa Miranda - Empathy-Driven Accounting

The Tech Talk for Accountants Show

Το περιεχόμενο παρέχεται από το Tech 4 Accountants. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Tech 4 Accountants ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

5M ago 40:56

MP3•Αρχική οθόνη επεισοδίου

In this episode, I got to sit down with Melissa Miranda, CPA, wife, mom, and business owner, to discuss the often overlooked aspects of empathy and communication in the accounting field. As the owner of Step By Step Accounting, recently named a top 50 Woodard Accounting Firm, Melissa shares her personal journey that led her to focus on these softer skills.

Drawing from her childhood experiences on a dairy farm, where her father's struggle with the financial side of his business led to severe depression, Melissa emphasizes the importance of clear, empathetic communication between accountants and their clients. She provides practical tips on language use, such as employing passive voice and "weak language" to create a more supportive environment.

Guest Information:

Melissa L. Miranda, CPA - Owner of Step By Step Accounting

LinkedIn: https://www.linkedin.com/in/melissalmirandacpa/

Website: https://stepbystepaccounting.com/

Contact Andrew Lassise (Host):

Email: alassise@rushtechsupport.com

LinkedIn: https://www.linkedin.com/in/andrew-lassise/

Keep up with the show: https://podcasters.spotify.com/pod/show/rush-tech-support

--- Support this podcast: https://podcasters.spotify.com/pod/show/rush-tech-support/support

376 επεισόδια

#News #Tech News #Rush Tech Support