Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
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Το περιεχόμενο παρέχεται από το Nadler Modular. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nadler Modular ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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Build Better by Nadler Modular
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Το περιεχόμενο παρέχεται από το Nadler Modular. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nadler Modular ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Welcome to BUILD BETTER, a podcast from Nadler Modular. The way we use buildings and space has changed forever. Where we work, learn, live and play is evolving but the one thing everyone will still need…..is space. The construction industry will need to adapt to meet those changes and challenges, ensuring that we do, Build Better. The Build Better podcast will explore some of the developments in different sectors, the requirements they have for buildings, and how they manage their need for space. In each episode, you’ll hear conversations with people at the forefront of construction, manufacturing, education, business, and others sharing their insights, commenting on trends, and giving expert analysis on the way we build.
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7 επεισόδια
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Manage series 3421137
Το περιεχόμενο παρέχεται από το Nadler Modular. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nadler Modular ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Welcome to BUILD BETTER, a podcast from Nadler Modular. The way we use buildings and space has changed forever. Where we work, learn, live and play is evolving but the one thing everyone will still need…..is space. The construction industry will need to adapt to meet those changes and challenges, ensuring that we do, Build Better. The Build Better podcast will explore some of the developments in different sectors, the requirements they have for buildings, and how they manage their need for space. In each episode, you’ll hear conversations with people at the forefront of construction, manufacturing, education, business, and others sharing their insights, commenting on trends, and giving expert analysis on the way we build.
…
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7 επεισόδια
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Dive into our latest podcast episode with Tom and Damon, where we explore the secrets to delivering exceptional customer success. Learn about the power of a single point of contact, the importance of overcoming mistakes, and how understanding our customers' needs sets us apart. Plus, discover why organizational consensus is key to achieving excellence in customer satisfaction. Don't miss out on valuable insights that could transform your approach to customer relationships!…
In the latest installment of the "Build Better Podcast," our Vice President of Leasing, Tom Bosack, engages in a captivating conversation with none other than Tom Hardiman, the Executive Director of the Modular Building Institute. Tune in to hear about the explosive growth of the modular industry, and how modular solutions are becoming recognized as an alternative to traditional stick build for both permanent and temporary solutions.…
In the latest installment of the "Build Better Podcast," our Vice President of Leasing, Tom Bosack, engages in a captivating conversation with none other than Richard Nadler, the founder and former owner of Nadler Modular. Dive into the intriguing story of how Richard laid the very groundwork for what defines us today: a company built on the principles of "integrity," unwavering values, and an unrelenting customer-centric approach. Tune in and discover the foundations that have shaped the Nadler legacy and continue to guide our path toward excellence. Don't miss it! 🔊🔨 #BuildBetterPodcast #NadlerModular #CompanyFoundations #CustomerObsession…
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Build Better by Nadler Modular
Wes Blessard, host of the Build Better Podcast and Director of Business Strategy at Nadler Modular is joined by his colleagues, John Rios and Emily Kauffmann. They share how they all entered the modular building sector, the key learnings they have taken so far in their careers and their views on the major developments and trends in the industry. Wes, John and Emily also discuss the growing presence of women in construction and the legacy they all want to have through their work. A great episode to meet the Nadler team and how they approach the business.…
Wes Blessard, Host and Director of Business Strategy at Nadler Modular is joined by Jeff Akerman, CEO of RISE Architecture.
Wes Blessard, Host and Director of Business Strategy at Nadler Modular is joined by Dave Tenney, President and CEO of US Modular Space.
Wes Blessard, Host and Director of Business Strategy at Nadler Modular is joined by Dean Long, Sales Manager at ProMod Manufacturing.
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