Player FM - Internet Radio Done Right
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Checked 9d ago
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Το περιεχόμενο παρέχεται από το Membership Geeks. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Membership Geeks ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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The Agile Brand with Greg Kihlström®
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Much is made about the creative decisions in ads for the Big Game, but how does all that money, those requisite celebrity cameos, and everything else that goes into these multi-million dollar investments translate into Return on investment? Today we’re going to talk about what the numbers tell us from all those high-profile ads and who the winners and losers of the Advertising Bowl are in 2025. To help me discuss this topic, I’d like to welcome Nataly Kelly, CMO at Zappi, who unveiled their annual Super Bowl Ad Success report on Monday. We’re here to talk about the approach, the results, and what those results mean for brands that invested a lot of money - and time - into their campaigns. About Nataly Kelly I help companies unlock global growth For more than two decades, I have helped scale businesses across borders, as an executive at B2B SaaS and MarTech companies. I’m Chief Marketing Officer at Zappi, a consumer research platform. I spent nearly 8 years as a Vice President at HubSpot, a multi-billion-dollar public tech company, driving growth on the international side of the business. Having served as an executive at various tech companies, I’ve led teams spanning many functions, including Marketing, Sales, Product, and International Ops. I’m an award-winning marketing leader, a former Fulbright scholar, and an ongoing contributor to Harvard Business Review. I love working with interesting people and removing barriers to access. RESOURCES Zappi website: https://www.zappi.io/web/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Membership Geeks Podcast with Mike Morrison
Σήμανση όλων ότι έχουν ή δεν έχουν αναπαραχθεί ...
Manage series 2990752
Το περιεχόμενο παρέχεται από το Membership Geeks. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Membership Geeks ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Join Mike Morrison - founder of the Membership Geeks - for advice, tips and insight on planning, running and growing a successful membership website plus interviews with existing membership owners and industry experts.
…
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416 επεισόδια
Σήμανση όλων ότι έχουν ή δεν έχουν αναπαραχθεί ...
Manage series 2990752
Το περιεχόμενο παρέχεται από το Membership Geeks. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Membership Geeks ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Join Mike Morrison - founder of the Membership Geeks - for advice, tips and insight on planning, running and growing a successful membership website plus interviews with existing membership owners and industry experts.
…
continue reading
416 επεισόδια
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Membership Geeks Podcast with Mike Morrison
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In this episode of the Membership Geeks Podcast, I chat with Funk Roberts, the founder of the Over 40 Alpha Brotherhood, about the secrets to building a loyal and engaged membership community. We dive into strategies for fostering engagement, the importance of a transformative journey, and how you can maintain a personal touch even as your community scales. Funk also shares actionable insights that membership site owners can immediately implement to see results. In this episode: What key elements are often missing from membership communities in terms of engagement and building a vibrant community? How can membership owners stay connected with their audience over time, especially as their membership grows in size? What strategies can be applied to non-visual or less activity-driven memberships to foster engagement and community rituals? How do you balance content creation with community building, and what role does a structured transformation journey play in this process? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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Membership Geeks Podcast with Mike Morrison
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In this episode of the Membership Geeks Podcast, I dive into the newly enacted "Click to Cancel" regulations introduced by the Federal Trade Commission in the US. Effective as of January 15, 2025, these regulations mandate that cancelling a subscription must be as easy as signing up. These new rules directly impact online membership businesses, and I'll be discussing what you need to know to comply and enhance member trust. In this episode: What are the specific requirements of the FTC's click to cancel regulation? How should membership site owners adjust their cancellation processes to comply with the new rules? What are the implications of these regulations on the clarity and transparency of membership terms? Why is it important for membership owners, even those outside of the US, to adhere to these best practices? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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Membership Geeks Podcast with Mike Morrison
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In this episode of the Membership Geeks Podcast, I dive into the essential do’s and don’ts of marketing a membership website. I share practical tips and advice to help you attract and retain the right members while avoiding common pitfalls. Whether you're new to marketing or looking to refine your current strategies, this episode is packed with insights to set your membership up for long-term success. In this episode: Why is it crucial to play the long game when marketing a membership site? What are the dangers of chasing "magic bean" strategies and how can they be avoided? How important is building an email list compared to relying on social media followings? What role does social proof and risk reversal play in building trust with potential members?…
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Membership Geeks Podcast with Mike Morrison
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In this episode, I reflect on how the online membership industry has evolved over the past decade. From the rise of AI to the decline of gimmicky marketing tactics, we'll explore the trends, challenges, and technological advancements that have shaped the world of online memberships over the past 10 years Main Questions Addressed: How have membership marketing gimmicks and "founding member launches" fallen short, and what strategies have taken their place? What impact has subscription fatigue had on the membership industry, and how can providers effectively communicate their value to stand out? How has artificial intelligence influenced content creation and marketing within memberships, and what ethical considerations should be taken into account? In what ways have membership software and hosted platforms evolved, and how do these advancements affect the choices available for developers and business owners?…
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Membership Geeks Podcast with Mike Morrison
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Just like that, another year is over... And what a year 2024 has been! It has certainly been a big year for the Membership Geeks! We hope it’s been a successful and productive year for you and your membership. With only a few days left of 2020 , it’s time for our traditional end of year recap show. Listen for our top 10 most popular episodes of the Membership Geeks podcast in 2024. Thank you so much for your continued support of the show this year - I really appreciate each and every one of you. Here’s to an awesome 2025.…
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Membership Geeks Podcast with Mike Morrison
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In this episode of the Membership Geeks Podcast, I delve into the crucial issue of what to do when members are leaving your membership site because they say they can't afford to stay subscribed. I explore practical strategies you can implement to address both actual financial challenges and the perception of value that might be causing cancellations. I'll also discuss how to gather valuable data from departing members and offer them alternatives to outright cancellation. Join me as I share actionable insights to help you retain more members and grow a successful membership business. In this episode: How can you effectively collect data from outgoing members to understand their reasons for leaving? What strategies can you implement to address members' financial constraints without losing them permanently? How can you present the value of your membership to members considering cancellation due to perceived lack of worth? What are some alternatives you can offer to members instead of cancelling their membership outright?…
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Membership Geeks Podcast with Mike Morrison
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In this episode of the Membership Geeks podcast, I discuss why an exceptional new member onboarding process is crucial for the success and longevity of your membership business. I delve into how effective onboarding can significantly improve member retention, set the right tone from day one, and help new members feel welcomed and valued. I also share practical steps and strategies to create a warm and guided onboarding experience that keeps members engaged and committed. In this episode: Why is new member onboarding critical for membership retention? What are the essential elements of an effective onboarding process? How can you make new members feel welcomed and appreciated from the start? What follow-up steps should you take after the initial onboarding to ensure continued member engagement and satisfaction?…
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Membership Geeks Podcast with Mike Morrison
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In this episode of Membership Geeks Podcast, I dive into the exciting news of our upcoming live conference, Retain Live 2025! I share the backstory of our first event in 2019, why we decided not to continue with annual events, and how we navigated the challenges posed by the global pandemic. Join me as I talk about the renewed enthusiasm and strategic decisions behind running another membership conference and what attendees can look forward to. Main Questions Addressed: Why did we decide to bring back Retain Live after a six-year hiatus? What were the key factors that influenced the decision to not hold annual events? How did the global pandemic impact our initial plans for future conferences? What can attendees expect from Retain Live 2025 in terms of content, speakers, and networking opportunities? Find out more about Retain Live 2025 at www.retainlive.com…
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Membership Geeks Podcast with Mike Morrison
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In this episode, I dive into the vault to bring back some timeless wisdom on validating your membership idea before launching. Validation is crucial to ensure that your membership has strong foundations and stands the test of time. I share valuable insights on researching, understanding the problem you aim to solve, and making sure there's a paying audience ready for your solutions. This episode is a must-listen for anyone in the planning stages of starting a membership site. In this episode: - What steps should I take to ensure that the problem my membership addresses actually exists? - How can I determine if my target audience has a recurring need or a lengthy journey that can be supported by a membership model? - In what ways can I validate that the audience I am targeting is willing to pay for my solution? - How do I evaluate my own long-term commitment and interest in running a membership site? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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Membership Geeks Podcast with Mike Morrison
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In this "From The Vault" episode, I delve into advanced membership pricing tactics that can significantly influence consumer decisions and enhance membership sales. We explore concepts such as price anchoring, decoy products, and comparative pricing, providing practical examples from successful companies. Additionally, we discuss the psychological impact of pricing strategies and the importance of limiting options to avoid overwhelming potential customers. Join me as we unravel these powerful techniques to fine-tune your membership pricing strategy. In this episode: - How can price anchoring be implemented to make a membership option more appealing compared to other choices? - What are decoy products, and how can they be used to reframe buying decisions in favor of a preferred option? - Why is it essential to limit the number of membership options to avoid decision fatigue, and how can this be managed effectively? - How do psychological factors like the leading number in a price and the influence of prices ending in 9 or 7 affect consumer perception and decision-making? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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Membership Geeks Podcast with Mike Morrison
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In this episode, I dive into the archives to revisit one of our most talked-about topics from 2017: the closed door membership model. While it's a tactic that’s gained traction over the years, I share five reasons why I generally dislike this approach for memberships. You'll hear me discuss the potential downsides, such as community stagnation and attracting the wrong type of members, and provide insights that remain highly relevant today. In this episode: - Why do I believe the closed door membership model often results in higher costs and lower long-term member retention? - How can a closed door strategy negatively impact the dynamics and engagement within your membership community? - Why might relying on this model indicate lazy marketing and potentially attract less motivated members? - What are the circumstances where a closed door membership model might actually make sense and benefit both the member and the business? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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Membership Geeks Podcast with Mike Morrison
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Do you know what the average churn rate is for a typical online membership? How about revenue benchmarks? Average conversion rates? What about the most popular tech solutions? Or the most effective marketing channels? Truth is, there's very little reliable data available about the online membership industry. That's because this market is relatively tiny. It's a niche, of a niche, of a niche. What data we do have tends to come from either the broader subscription industry, or from membership associations. Neither of which reflect the online membership world. Years ago we made it our on a mission to change that by conducting a survey of thousands of membership owners designed to shine a light on the real data and benchmarks for the online membership industry. And now it's time for an update... We’ve spent the past fews months tapping into our audience of tens of thousands of membership business owners to identify how they’re performing, what challenges they’re facing and which benchmarks and trends are prevalent. And we've compiled those results into the Online Membership Industry Report 2024 In today's episode of the Membership Geeks Podcast, I'm sharing some of my top observations, takeaways, trends and other interesting tidbits and insights taken from this year's report. Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
M
Membership Geeks Podcast with Mike Morrison
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In this episode, I delve into the often frustrating topic of handling member refunds. Listen in as I explore the importance of a fair and generous refund policy, the concept of risk reversal, and why it can be beneficial despite the occasional setbacks. I also share insights on managing the emotional side of facing refunds and how to maintain a positive outlook. In this episode: - Why is it important to have a fair and generous refund policy for your membership? - What is risk reversal, and how does it help in reducing customer reluctance? - How can you mentally cope with the frustration and disappointment of handling refund requests? - What are some practical steps for managing refunds effectively, including delegating them to a team member? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
M
Membership Geeks Podcast with Mike Morrison
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Membership Academy just turned 9 years old! Listen in as I discuss the in's and out's of the past 12 months at Membership Academy and look ahead to what’s in store for the coming months and beyond. In this episode: How we dealt with the single biggest change in the history of the business and the upheaval it caused What content and features we've brought back to the Academy, and what else in being planned How I've overcome my resistance to coaching, and the approach that's finally working The huge announcement for 2025 that has me VERY excited! Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
M
Membership Geeks Podcast with Mike Morrison
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In this milestone 400th episode of Membership Geeks, I reflect on the valuable lessons learned over nearly a decade of podcasting. From the early days of educating a fresh market about memberships to the overcomplicated strategy that led to putting the show on hiatus, I delve into the ups and downs of hosting a long-running podcast for over 9 years. I share insights on staying true to your podcast's core purpose, repurposing content effectively, and the ongoing evolution that keeps the show fresh and engaging. In this episode: How has the Membership Geeks podcast evolved since its inception in 2015? What are the challenges and benefits of repurposing podcast content? Why is it important to stay committed to the core purpose of your podcast? How can podcasters avoid burnout and maintain sustainable podcasting practices? Thank You For Listening We really appreciate you choosing to listen to us and for supporting the podcast. We would be eternally grateful if you would consider taking a minute or two to leave an honest review and rating for the show . They're extremely helpful when it comes to reaching our audience and we read each and every one personally! Finally, don't forget to subscribe to the podcast to make sure that you never miss an episode.…
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