Global Business School Network podcast

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

Global Business School Network

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The Global Business School Network Podcast discusses the ever changing, and innovative landscape of Business, Management, and Entrepreneurial education. We draw on the expertise from our 100+ member schools from Senegal to Singapore, Colombia to China, the UAE, to the UK, and the USA, all driven to achieve our collective mission of improving management and entrepreneurial education for the developing world - see our full list of members here: https://gbsn.org/membership/members/ In our podcast we'll share best practise, highlight thought leadership, and hope to inspire more collaboration to achieve our mission.

17 επεισόδια

Global Business School Network

updated πριν 3 χρόνια

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1
The Jobs That Do Not Yet Exist: Urban Air Mobility 55:34

πριν 3 years55:34

55:34

GBSN and Korn Ferry have partnered to deliver a series of conversations with business leaders who are catalyzing innovation. The task of universities and business schools is after all “to prepare graduates for jobs that do not yet exist.” These jobs of the future are being created right now by leading businesses worldwide. These conversations are designed for a global audience of business students and alumni, as well as the staff and faculty who are helping them navigate careers in a rapidly changing world. This conversation about Urban Air Mobility features GBSN CEO Dan LeClair with Esina Alic CEO of Res Novae Group, and Grace Chew from preeminent organizational consultancy, Korn Ferry who discussed the development, current landscape, and how companies are innovating in the Urban Air Mobility Sector. We also considered the hard and soft skillsets business schools need to equip their student with to help them be competitive in the urban air mobility sector.…

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The Jobs That Do Not Yet Exist: The Workforce of the Future 43:13

πριν 3 years43:13

43:13

The task of universities and business schools is after all “to prepare graduates for jobs that do not yet exist.” These jobs of the future are being created right now by leading businesses worldwide. With this in mind, GBSN and Korn Ferry have partnered to deliver a series of conversations with business leaders who are catalyzing innovation. These include chief strategy and innovation officers and other c-suite executives working where industries and ecosystems are intersecting in spectacular ways to generate the jobs of the future. These conversations will be designed for a global audience of business students and alumni, as well as the staff and faculty who are helping them navigate careers in a rapidly changing world. The following conversation moderated by GBSN CEO Dan LeClair with guests Grace Chew and Lisa Harrison is all about The Workforce of the Future .…

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Leading Operation Warp Speed - Donna Shalala & Alex Azar 33:01

πριν 3 years33:01

33:01

In this episode we share insights into Collaborations for healthcare leadership during the covid-19 pandemic. As part of the Race2Imagine series sponsored by GBSN member Universidad de los Andes School of Management in Colombia, we partnered with fellow network members Miami Herbert Business School in Florida, to facilitate the exchange of impact stories from different perspectives: those of students, faculty and leaders from different institutions, governments, and civil society professionals to share their experience within their local community that addressed challenges related to healthcare, especially in the context of pandemic responses. We hear from two former US Secretaries of Health and Human Services as Donna Shalala interviews Alex Azar about his leadership role in Operation Warp Speed, the public–private partnership initiated by the United States government to facilitate and accelerate the development, manufacturing, and distribution of COVID-19 vaccines, therapeutics, and diagnostics.…

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Rough Diamonds - Rethinking How We Educate Future Generations 1:10:33

πριν 3 years1:10:33

1:10:33

Human beings are like raw diamonds: potential but the inherent beauty and value only emerge with a perfect cut. How well is formal education, as we know it today, doing in cutting human diamonds? Do we sparkle to our full potential? In this episode, GBSN CEO Dan LeCLair is in conversation With Dr. Wilfried Vanhonacker about his latest book, “ Rough Diamonds ”. Based on over 40 years in education around the world, Wilfried shares in the book and in this discussion some of his observations, questions, and reflections on formal education as we know it and have come to accept it. And In doing so, in Rough Diamonds provides a critical look at what formal education has morphed into. It paints according to Wilfried… a worrisome picture.…

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Kai Peters: Business Schools Will Have No Future if We Don’t Do This! 1:00:29

πριν 4 years1:00:29

1:00:29

What would a business school look like if one started with a blank sheet of paper and did not benchmark other business schools? What would the content be? Who would teach? What would it cost? In this session, we will look at how business schools got to be where they are because of the Ford and Carnegie reports over half a century ago, the advent in 1987 of the first of the major rankings, and the drivers of accreditation. Join one of GBSN’s new members, Coventry University Business School for this session, as Kai Peters , Pro-Vice-Chancellor (Faculty of Business and Law), will makes the case for a major overhaul of the structure and positioning of business schools for the future.…

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The Future of Project Based Learning 56:33

πριν 4 years56:33

56:33

Every March since 1992, the Ross School of Business at the University of Michigan deploys student teams all over the world for its Multidisciplinary Action Projects (MAP) course. 2020 was different. How did the school modify MAP for the lockdowns? What did they learn? What comes next? Join GBSN’s CEO, Dan LeClair and Mike Barger , Executive Director, Office of Strategy and Academic Innovation, for a discussion around project-based learning, summer internships, and how to plan for the upcoming academic term.…

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Business and Human Rights 58:49

πριν 4 years58:49

58:49

In the emerging academic field of Business and Human Rights (BHR), conducting research with real-world impact is the declared objective of many researchers. It is a field in which individual research interests and advocacy for human rights are often closely aligned. Companies under pressure to manage human rights challenges also welcome research on applied research questions. They hope for scholarly guidance on implementation challenges and results that are readily applicable in corporate practice. However, setting up research projects that meet the sometimes paradoxical requirements from academia and practice poses many challenges for researchers in this field. In this Podcast we will provide examples from our work conducted in the context of the Geneva Center for Business and Human Rights. We will present our distinct research process and methodology to discuss with participants how to make further improvements. To close the webinar, we will highlight potential unintended consequences of conducting research with the declared objective of affecting change in company conduct. Panelists: Dorothée Baumann-Pauly , Director, Center for Business and Human Rights - Geneva School of Economics and Management, Switzerland. Serra Cremer Iyi , Consultant, Geneva Center for Business and Human Rights - Geneva School of Economics and Management, United Kingdom.…

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A New Era of Globalization: A Conversation with BCG’s Arindam Bhattacharya 1:04:48

πριν 4 years1:04:48

1:04:48

How are organizations adapting to the disruptive forces transforming globalization, such as economic nationalism, technological transformation, environmental crisis—and, of course, the Covid-19 pandemic? For nearly two decades at BCG, Dr. Arindam Bhattacharya has worked closely with some of the world’s leading global companies, helping leaders to navigate the complex and rapidly changing environment. In this GBSN cross-border webinar, he talks with GBSN CEO, Dan LeClair , about that experience and his new book, Beyond Great , and offers insights into the future of business education as well as business.…

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Competency-Based Online Education for Scale 57:38

πριν 4 years57:38

57:38

Western Governors University (WGU) is a large online, non-profit, competency-based university based in Salt Lake City, Utah, USA. The College of Business has a total enrollment of over 41,000 students, 11,000 of which were enrolled in graduate business programs as of December 2020. The majority of its students are non-traditional and/or come from under-served populations. WGU is working to develop innovative products that address access and equitable attainment, creating pathways between talent and opportunity. In this webinar, learn about its competency-based approach to online education and its faculty model providing students with personalized support as they progress toward completion of a credential. The speakers will discuss WGU’s strategies to scale while maintaining industry relevance, and provide a preview of the skills-focused direction of its program development and redevelopment efforts. Presenters: Michelle Love , Chair of the MBA Program, Western Governors University. USA. Ningchun Han , Product Development Owner, College of Business Western Governors University. USA. Michael Whalen , Skills Architect, College of Business, Western Governors University. USA.…

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Talent For Africa Session 5: Powering Digital Transformation 1:01:32

πριν 4 years1:01:32

1:01:32

Digital transformation plays a central role in the sustainable development of Africa. Yet the continent does not yet have the tech talent to enable this transformation. How do we develop the skills to support the needed investment? How can business, academia, government, and civil society work together to create an environment that unlocks the full potential of Africa’s aspiring entrepreneurs? Can business schools and universities take the lead in connecting diverse talent needed to accelerate innovation? Panelists : Philip Thigo - Director for Africa, Thunderbird School for Global Management, Arizona State University, USA. Kizito Okechukwu - Board Vice President and Interim President, Digital Africa, South Africa. Meriem Zairi - Senior Managing Director MENA, SEAF, Morocco.…

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Talent For Africa Session 4: The Business of Sustainable Development 1:01:38

πριν 4 years1:01:38

1:01:38

Africa accounts for 17% of the world’s population yet emits less than 5% of the world’s carbon emissions. Africa boasts a massive talent population, but also demonstrates the highest rate of education exclusion. It is a continent rich in resources, talent potential, and innovation, but lacks the necessary tools to expand its portfolio in sustainable ways. Session four investigates the various components of sustainable development, from female participation in the workforce to healthcare resources to relevant education, and what the continent is doing to address some of these broader goals. Africa is leading the way in the business of UN Sustainable Development Goal relevancy, but what is holding its people back from success? Panelists: Mamokgethi Phakeng - Vice-Chancellor, University of Cape Town, South Africa. Carl Manlan - Chief Operating Officer, Ecobank Foundation, Togo. Tavneet Suri - Editor in Chief for VoxDev; Associate Professor, MIT, USA.…

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Talent For Africa Session 3: The Future Workforce – Learning and Development in the 4th Industrial Revolution 1:04:11

πριν 4 years1:04:11

1:04:11

Africa’s most powerful resource is its people. In a world of shrinking working-age populations, favorable demographics point to substantial opportunity within Africa. But there is no guarantee that the demographics will translate into greater prosperity. Join us in this session, as we tackle some of the more pressing questions related to Africa and the Fourth Industrial Revolution. Does Africa have the capacity to educate the young while delivering on the growing needs for upskilling and reskilling the workforce? How is technology changing the mix of knowledge and skills that African organizations need? What are the specific sector needs, such as health care, government, and finance? How are new technologies, and increasing experiences in using them, creating new opportunities that make education both more effective and more accessible? Panelists: Rebecca Harrison : CEO and Co-Founder - African Management Institute, Kenya. Enase Okonedo : Deputy Vice-Chancellor - Pan-Atlantic University, Nigeria. Nick van Dam : Chief of the IE University Center for Corporate Learning Innovation, IE University, Spain.…

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Talent For Africa Session 2: Transformative Innovation and Entrepreneurship 1:03:31

πριν 4 years1:03:31

1:03:31

Innovation and entrepreneurship not only increase productivity in existing industries and create jobs, they can transform economies and societies. This session focuses on developing talent for transformative leadership, the kind that can build a more inclusive and sustainable Africa. It explores the role of business and business schools as catalysts and enablers of innovation and entrepreneurship. It considers opportunities to strengthen collaboration across disciplines, borders, and sectors to enable Africa to leap ahead in efforts to achieve Agenda 2063. Panelists: Darius F. Teter - Executive Director, Stanford Seed, Stanford Graduate School of Business, USA. Anna Ekeledo - Executive Director, AfriLabs, Nigeria. Dr. Michael Moscherosch - Director, Johnson and Johnson Africa Innovation Challenge, Johnson and Johnson, USA.…

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Talent For Africa Session 1: Africa’s Talent Challenges in a Changing World 58:37

πριν 4 years58:37

58:37

The Talent For Africa Forum presented by GBSN & Ecobank Academy In this kickoff session, panelists touch on the broad range of pressing talent challenges that will be had throughout the series and provide a bird’s eye view of how these relate to Agenda 2063, and the Africa that Africans want. Join us as we address issues such as Pan-African integration in a de-globalizing world, harnessing a youthful African workforce in an aging global society, AI and the impact of automation everywhere, developing relevant educational opportunities for African business, and so much more. Africa in the Context of the world invites the rest of the global community to hear from African leaders, themselves, and how we can work cohesively to truly create the future of the continent. Moderator: Rob Vember Panelists: Patrick Awuah - Founder and President of Ashesi University, Ghana. Amadou Diallo - CEO, Middle East & Africa DHL Global Forwarding, UAE. Caren Wakoli - Founder & Executive Director, Emerging Leaders Foundation Africa, Kenya.…

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Jean-François Manzoni - Progress requires delayed gratification 50:27

πριν 5 years50:27

50:27

Jean-François Manzoni is the President of the International Institute for Management Development (IMD), where he also serves as the Nestlé Professor. In conversation with Soumitra Dutta and Dan LeClair of GBSN, he discusses trust in governments, innovation in executive education, and leading in a crisis. This interview was conducted 10 weeks after COVID-19 was declared a pandemic by the World Health Organization. This is an edited transcript of their exchange.…

Global Business School Network

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Sangeet Chowfla - Virtuous cycles becoming vicious cycles 50:33

πριν 5 years50:33

50:33

Sangeet Chowfla is the President & CEO of the Graduate Management Admission Council (GMAC). In conversation with Soumitra Dutta and Dan LeClair of GBSN, he discusses the importance of connectedness and trust, as well as the changing value equation in higher education. This interview was conducted 9 weeks after COVID-19 was declared a pandemic by the World Health Organization.…

Global Business School Network

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Peter Tufano - "Winning the War and Winning the Peace" 27:43

πριν 5 years27:43