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Το περιεχόμενο παρέχεται από το Sarah Barnes-Humphrey. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Sarah Barnes-Humphrey ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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How do you know when it’s time to make your next big career move? With International Women’s Day around the corner, we are excited to feature Avni Patel Thompson, Founder and CEO of Milo. Avni is building technology that directly supports the often overlooked emotional and logistical labor that falls on parents—especially women. Milo is an AI assistant designed to help families manage that invisible load more efficiently. In this episode, Avni shares her journey from studying chemistry to holding leadership roles at global brands like Adidas and Starbucks, to launching her own ventures. She discusses how she approaches career transitions, the importance of unpleasant experiences, and why she’s focused on making everyday life easier for parents. [01:26] Avni's University Days and Early Career [04:36] Non-Linear Career Paths [05:16] Pursuing Steep Learning Curves [11:51] Entrepreneurship and Safety Nets [15:22] Lived Experiences and Milo [19:55] Avni’s In Her Ellement Moment [20:03] Reflections Links: Avni Patel Thompson on LinkedIn Suchi Srinivasan on LinkedIn Kamila Rakhimova on LinkedIn Ipsos report on the future of parenting About In Her Ellement: In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn’t just arrived—you were truly in your element? About The Hosts: Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030. Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders. Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.…
Let's Talk Supply Chain
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Το περιεχόμενο παρέχεται από το Sarah Barnes-Humphrey. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Sarah Barnes-Humphrey ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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513 επεισόδια
Σήμανση όλων ότι έχουν ή δεν έχουν αναπαραχθεί ...
Manage series 2804909
Το περιεχόμενο παρέχεται από το Sarah Barnes-Humphrey. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Sarah Barnes-Humphrey ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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513 επεισόδια
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×Tony Winters of Rygen Technologies talks about being inspired by customer challenges; why visibility is still a challenge; & investing big in agentic AI. IN THIS EPISODE WE DISCUSS: [04.33] An introduction to Tony, his career journey, and his role at Rygen Technologies. “In college, you learn how to solve these algorithms and problems. And, in supply chain, you really get to implement them.” [06.24] An overview of Rygen Technologies – who they are, what they do, and how they help their customers. “We’re hoping to leave our mark on the industry, solve some problems – and have fun doing it!” [08.14] From visibility to technology, the biggest challenges Rygen customers are facing right now. [09.39] Why Rygen is inspired by customer challenges, and their approach to technology and problem-solving. “We crave what the industry wants. They’re asking for things, and we crave that knowledge!.. We take the feedback, learn from it, and make it better.” [11.22] Rygen’s Corsair transportation management, and why it’s not your typical TMS. [12.32] How Rygen are bringing ‘integration platform as a service’ to their customers with their X1 technology. “Integrate at the speed of AI.” [13.40] How Rygen's Blackbird Business Intelligence is solving big data challenges for customers. “We have disparate systems, tech stacks for days, legacy systems, big monster enterprise systems, ERPs, WMS’s, TMS’s... Blackbird is an attempt to forget the bias and have an industry standard.” [15.39] A case study exploring how Rygen helped a major customer to identify and understand their biggest operational problems, and bring together their disparate systems with Corsair, improving processes, boosting visibility, and allowing them to manage their whole supply chain in one place. [18.27] Tony’s hot takes from Manifest, and what Rygen is investing in for 2025 and beyond. RESOURCES AND LINKS MENTIONED: Head over to Rygen Technologies’ website now to find out more and discover how they could help you too. You can also connect with Rygen and keep up to date with the latest over LinkedIn , X (Twitter) , YouTube , and Instagram , or you can connect with Tony on LinkedIn . If you enjoyed this episode and want to hear more of our special episodes filmed live at Manifest, check out 453: Driving Supply Chain Innovation with Reveel and Deposco or 455: Discover Event-Driven Platform Technology, with BlackBerry Radar .…
Josh Allen of ITS Logistics talks about challenges & opportunities in 2025; & how they're providing strategic capacity & smart solutions for complex needs. IN THIS EPISODE WE DISCUSS: [05.23] How ITS Logistics has evolved, since its inception in 1999, and the reason behind its sustainable growth. “ITS has always been about smart, customer-driven growth. No acquisitions, all organic – just explosive, consistent expansion. We’ve grown by solving real problems. Customers don’t just stay with us, they expand with us.” [07.25] An overview of ITS Logistics – who they are, what they do, and how they help their customers. “Customers don’t just need capacity. They need efficiency, visibility, and control.” [09.37] The ideal client for ITS Logistics. [13.12] The biggest challenges and opportunities in the market now, and what interests Josh about the transition from Q4 2024 to Q1 2025. “Q4 was a dogfight. The demand is still soft compared to previous years and typical peak environments, and cost of spending and inventory corrections all made it tough. Q1 is now fascinating – because it’s bid season... You have a lot of carriers and logistic providers out there that are still in scramble and ‘stay-alive’ mode.” “I don’t think the market is broken. But it’s not thriving yet. So to me the question becomes: how are folks positioning for the future?” [17.21] Capacity – whether it’s a challenge or opportunity, and what companies need to be thinking about. [19.20] Why ITS coined the term ‘hybrid capacity’, what it means, and why it’s so valuable. “It’s the best of both worlds!” [21.30] The unique ITS approach – why they focus on going beyond delivering a traditional logistics service, why they invest in customer problems, and how they work with customers to deliver value where they need it most. “You’ve got to make investment in technology. It’s one thing to be able to execute – but can you communicate, can you bring visualization to the environment, can you bring nimbleness and speed? That unlocks power. We find the problems, we fix them, and we make stronger, smarter supply chains for the long run.” [26.13] How ITS Logistics’ distribution and fulfilment solutions help customers keep up with the rapidly changing e-commerce landscape. “We have a different approach… Our facilities are built for speed. We know that ecommerce moves fast – so do we.” [28.43] The technology that sits behind the ITS solutions. [33.46] A case study showing how ITS helped a retail client successfully launch a new initiative, giving them a fully functional network, technology and visibility overnight, eliminating complexity so they could focus on successfully scaling their business. [36.45] The trends shaping 2025 and what we can expect from the year ahead. “There’s an arms race going on in utilizing AI… but we have a view that might be a bit different to others…” RESOURCES AND LINKS MENTIONED: Head over to ITS Logistics’ website now to find out more and discover how they could help you too. You can also connect with ITS Logistics and keep up to date with the latest over LinkedIn , X (Twitter) , YouTube , Facebook , Instagram , TikTok , or Vimeo , or you can connect with Josh on LinkedIn . If you enjoyed this episode and want to read more about logistics, check out Above the Fold: Supply Chain Logistics News (December 13, 2024) – Talking Logistics or Global Logistics Industry Expected to Expand – Material Handling & Logistics .…
Shannon Hamilton of BlackBerry Radar talks about the digital trends shaping 2025; tech challenges; event-driven data; and the importance of scalable solutions. IN THIS EPISODE WE DISCUSS: [04.24] An introduction to Shannon and BlackBerry Radar. “We truly believe that doing more with our partners is a value-add for our customers.” [05.50] From AI and blockchain to IoT, the big digital trends that are going to shape 2025. “Some of the trends are really about: How are we using the information, how are we connecting with partners – and how are we making it smart.” [07.23] The biggest challenges Shannon sees across the industry when it comes to technology. “How do you buy technology that meets your needs today, but is also scalable as your business grows and evolves?” [08.43] The business-level challenges standing in the way of successful tech implementations and digital transformations. [11.00] Why technology is a foundation for process optimization, the importance of focusing on integrating the right tech into our businesses, and why it’s OK to try out multiple technologies. “Piloting and testing tech is very important – there’s still a time and a place to try out some of the new things we’re seeing.” [13.02] The benefits of combining technology implementation with physical assets, and how it can drive business improvement. [16.04] BlackBerry’s Radar Asset Tracking Solution, how it works, and how it’s delivering more data for customers. “We’re seeing more and more customers get excited about the data – but they want more.” [18.57] How BlackBerry Radar pulls data together into one pane of glass, and the benefits for their customers. “We want our data to be intelligent. The last thing we want our customers to do is sift through lots of data. So we easily surface all the critical events… we make life easy.” [20.33] Why, in a climate of cost-cutting, disruption, and failing digital transformation projects, scalable technology solutions are key. [22.32] A case study showing how BlackBerry Radar helped a customer improve turn times and move assets through their lanes faster, ultimately driving operational efficiency, reducing cost, and improving revenue. [25.11] What 2025 has in store for BlackBerry Radar. RESOURCES AND LINKS MENTIONED: Head over to BlackBerry Radar’s website now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on LinkedIn , or you can connect with Shannon on LinkedIn . If you enjoyed this episode and want to hear more from BlackBerry Radar, check out 358: Harness The Power Of Asset Tracking Engineered for Intelligence, with BlackBerry Radar , 322: Innovative Asset Tracking Made Easy, with BlackBerry Radar or read Shannon Hamilton on Authenticity and Bringing Diversity to Transportation & Logistics .…
910 Advisors talk about cost-to-serve - the challenges, its impact on supply chain efficiency & profitability; & transforming inefficiencies into opportunities. IN THIS EPISODE WE DISCUSS: [06.03] Introductions to Greg, Janet, and Robert, and why Greg and Robert co-founded 910 Advisors. “So many consultancies are focused on these long-term, big-dollar transformational programs... Everyone wants to hit you with the strategy book, but no ones there to help guide you there… We make sure we have a lens towards the long-term, but also in helping companies understand what to do in three, six, nine and twelve months, in support of that three-year plan.” “So many people hire technologies to solve commercial and supply chain problems.” [13.48] An overview of 910 Advisors – who they are, what they do, and how they help their customers. [16.40] The ideal client for 910 Advisors. [19.54] ‘Cost-to-serve’: What it means, why it’s so often overlooked, and why teams have a handle on their customer acquisition costs, but not ongoing ones. “Most organizations are commercially-focused first, they’re all about the customer – and rightfully so! That’s who pays the bills, and you need that focus. But, a lot of times, the back end tends to get overlooked.” “Some customers may be costing you money and you don’t necessarily realize it... What really improves your business is when you start to understand, and make decisions around, that total cost-to-serve.” [25.25] From lack of data to disparate systems, the biggest challenges in understanding up-front cost-to-serve. [26.36] The impact of that lack of understanding on a company’s supply chain efficiency. [29.17] The cost of not understanding cost-to-serve, and its impact on profitability. “It’s direct – it’s coming straight from the bottom.” [33.18] What organizations can do to better understand cost-to-serve earlier in the journey, and how they can start to build processes and workflows to manage both efficiency and cost. “You can make an improvement in one area, and it may impact another one negatively. You have to have a holistic view. Take that journey yourself – what does a day in the life of that order look like?” [35.43] The role of 910 Advisor’s tech implementations and consulting in helping customers tackle challenges and transform inefficiencies into opportunities. “We’re the master mediators!... We’re really good at taking symptoms, getting to the root cause, and applying it across the process. Most consultancies you hire to fix one thing, and they’ll fix the symptom, but they cause something else up or downstream…. We own outcomes.” “Everybody wants to talk about their technology problems. But we try to re-focus that conversation around process-first, and that will lead us to if we need to address technology issues – you may not have to if you fix the process!” [41.14] What organizations can achieve if they better understand efficiency and cost. [42.45] A case study illustrating how 910 Advisors helped a client understand their cost-to-serve, prioritize, refine their process and structure, and save money. [47.24] 910 Advisor’s special offers for Let’s Talk Supply Chain listeners. RESOURCES AND LINKS MENTIONED: Head over to 910 Advisor’s website now to find out more and discover how they could help you too. You can also connect with 910 Advisors and keep up to date with the latest over on LinkedIn , or you can connect with Greg , Robert and Janet on LinkedIn.…
Marc Aliotta of Reveel & Jack Margeson of Deposco talk about how their strategic partnership helps clients overcome challenges, save money & scale to success. IN THIS EPISODE WE DISCUSS: [04.50] Introductions to Marc and Reveel, and Jack and Deposco. [07.10] The biggest challenges facing Reveel and Deposco customers right now. “The last few years, some of the biggest challenges have been uncertainty – what does the year ahead hold?! There are a lot of changes that happen, both at the global and domestic scale, that go towards: ‘How do I plan as a business? How do I shape where I need to go next year, knowing that supply chain is changing really quickly?’” “After the pandemic, a lot of shippers realized they couldn’t trust the major carriers because of capacity issues. And that uncertainty led itself to diversification strategies… So people are trying to build trust in new carriers.” [10.55] How the Reveel and Deposco partnership developed, and why organizations need to lean into collaboration, not competition. “The business world is changing. Clients don’t want to have a group of partners that are pushing away… So it’s our responsibility to make sure we’re providing, not only the best software and platform that we can, but that we’re also looking out into the market, looking at what’s out there, what’s changing, and helping guide them with partnerships and introductions that help grow their business.” [13.53] Why collaboration is crucial for teams, for businesses, and the industry as a whole. [15.51] How Reveel’s Parcel Spend Management and Deposco’s supply chain technology work together through deep integration. [19.42] A closer look at the data that Reveel and Deposco clients can access, and what they can do with it. “Make decisions in real time: observe, orient, decide and act. That’s what customers really want.” [22.53] The different layers of savings, from direct cost reduction to operational efficiencies, that can be created through the Reveel and Deposco partnership. [25.17] Customer experience: why it’s more challenging, but more important, than ever before. “Customer satisfaction is harder and harder to attain. You’re not really compared against your competitors any more, you’re compared against their best experience – period.” [27.50] How Reveel and Deposco are helping companies to refine their strategies, streamline operations, enhance the customer journey, and ultimately scale for success. “A lot of businesses don’t want to focus on their operations. They want to focus on their brand, their product… So the more we can take their focus from: ‘Is my product being handled the right way?’ towards: ‘What can I do with my product?’ the more successful they’ll be in their business.” [30.17] What people can expect from the Reveel and Deposco partnership in 2025. RESOURCES AND LINKS MENTIONED: Head over to Reveel’s website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over on LinkedIn , Facebook or Twitter , or you can connect with Marc or Jack on LinkedIn. If you enjoyed this episode and want to hear more from Reveel, check out 357: Leverage the Power of Shipping Intelligence, with Reveel .…
Christine Barnhart talks about the issues faced by women in supply chain, the impact of bias and changing DEI narratives, and the women who inspire her. IN THIS EPISODE WE DISCUSS: [06.01] An introduction to Christine and her new role at Nulogy. [07.45] Christine’s experience as a woman in both US and Canadian companies, the differences in organizations across different territories, and what we can learn from the countries leading the way in gender equity. “For me, it’s been interesting to compare and contrast what the culture is like in these companies, but also what regulation and policy differences there are.” [10.38] The challenges for women in developing countries, the misunderstood areas of supply chain, and why data showing strong female representation across the industry doesn’t necessarily tell the whole story. “When we look at developing countries in particular, they need expertise and strong leaders but, in a lot of those countries, it’s a very masculine, patriarchal society... They’re not going to get the results they need unless they bring women to the table.” “It’s more than how many women. It’s what percentage are actually in a managerial or leadership position, do they actually have a voice? It’s about more than just opening the door and letting people in – it’s about making sure you’re inviting them to the table.” [14.11] The impact of bias and changing conversations around DEI, and the importance of women coming together towards a shared goal and building ecosystems that make a difference. “I look at representation – does an organization really represent the geographies it’s serving?” [28.27] Some of the incredible women in supply chain that inspire Christine and Sarah, and the importance of opening up better methods of communication within the community. [40.21] From transparency to empathy, Christine’s advice for organizations looking to empower women and achieve gender pay parity. [42.38] Helpful resources, and the importance of female relationships, as well as of prioritising yourself as a woman. “I love my husband and my children and my job. But I also need the time to nurture me, and to educate me, and to have conversations. Because I’m better in every part of my life when I do that.” RESOURCES AND LINKS MENTIONED: You can connect with Christine over on LinkedIn . If you enjoyed this episode and want to hear more from Christine, listen to 380: Women in Supply Chain, Christine Barnhart or check out her live show Supply Chain Unfiltered .…
Bobby Strenk of SecurSpace & Ron Greene of Overhaul talk about cargo theft - the biggest challenges & trends, and best ways to keep your shipments safe. IN THIS EPISODE WE DISCUSS: [05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul. [07.54] Exactly what cargo theft is, the different types, and the trends to look out for. “There’s a whole new world in cargo theft. We’re three years into a significant spike in cargo theft, and the US takes the lead in how much it’s increased… There’s been an expansion of theft techniques and a lot of criminal organizations, that historically weren’t in the cargo theft space, have jumped in with both feet.” [10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic. [13.13] The future of cargo theft, and why it’s going to continue to rise. “It’s going to take a collaborative industry, plus government and associations, joining forces to curb this issue.” [14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance. [21.35] How technology and security can help shippers mitigate risk and prevent theft. [25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard. [30.54] How providers can better secure their yards. “What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best’ approach.” [35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit. “Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture... Building a safety culture is what the industry has to do to help mitigate this problem.” [38.44] Why freight at rest is at risk, and what companies can do to secure it. [43.03] How SecurSpace helps customers with their growing national network of secure parking and storage. [46.18] The role Overhaul play in protecting cargo for their customers. RESOURCES AND LINKS MENTIONED: Head over to CargoWise Landside’s website to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn , YouTube , X (Twitter) or Facebook ,or you can connect with Bobby or Ron on LinkedIn. If you enjoyed this episode, you're in luck! We have lots more content from CargoWise, SecurSpace and Overhaul: 412: Maximize Warehouse Efficiency and Profitability, with CargoWise 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise 346: Enable and Empower Your Supply Chain, with WiseTech 367: Going Beyond Visibility – Unveiling The Invisible 369: From Chaos To Clarity: Simplifying Global Customs Compliance 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains 373: Going Beyond Visibility – Culture and Digitization 363: Grab On-Demand Access To Yard Space, with SecurSpace 246: Achieve Complete Command & Control For Your Supply Chain, with Overhaul…
Jenny Perlitch talks about her career journey; lessons learned as a woman & immigrant; and supporting diversity within the transportation industry. IN THIS EPISODE WE DISCUSS: [05.15] Jenny’s journey from Ukraine to Germany to Cananda, and what it taught her. “It taught me a lot. All of a sudden you’re thrown from your comfortable environment to one with a completely different language and culture… I learned resilience and adaptability, and they really helped me in business. It made me independent and I believed things could be done.” [07.58] Why Jenny’s computer science background is so compatible with a career in supply chain. “It’s a way of thinking. I’ll look at things as a problem that could be solved by building an algorithm. Take something complex and break it down into smaller parts, automate those parts, and put it all back together like a beautiful puzzle.” [11.35] How a summer job became a lifelong career in supply chain for Jenny when she discovered a joy in pushing out of her comfort zone and a talent for problem-solving. [13.39] Why Jenny co-founded IRT Technologies, specializing in equipment for the satellite market, in 2011. [15.14] Why, in the same year, Jenny also founded Perlitch Transport, and the challenges of founding and growing two businesses simultaneously. “I was single, I had to do something!” [19.00] The areas of business Jenny is most passionate about, as a founder and CEO, and why it’s important to recognize your strengths and weaknesses. “I really like the strategic side of the business. You try something, look at the results, and try a different way… But I’m very quick to do things, sometimes I lack patience… It’s important to be honest about your weakness, fill in the gaps with great people, and then empower those people.” [20.52] Some of the toughest challenges Jenny has faced whilst running her businesses, and her unique approach to overcoming them. [27.31] Jenny’s experience as a woman in supply chain, and what she’s learned. “It’s a very male-dominated industry… You feel it very quickly when you’re trying to get in... In the early days, when I had a good idea, a good vision, and I knew how to do things… they brushed me off, didn’t take me seriously or let me finish. And eventually your voice becomes low and apologetic. At that point, you have to put yourself back together, and try a different door.” [31.47] How Jenny creates positive and inclusive cultures within her own organizations, and her advice for other businesses looking to do better. [34.28] The importance of awards, and what they mean for the industry as it continues to strive for improved diversity and equity. [38.48] The future for Jenny. RESOURCES AND LINKS MENTIONED: You can connect with Jenny over on LinkedIn . If you enjoyed this episode and want to hear from more incredible women, check out 422: Women In Supply Chain, Kiran Mann , 437: Women In Supply Chain, Mercedes Pina or 207: Women in supply chain™, Shana Zheng .…
Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers. IN THIS EPISODE WE DISCUSS: [05.17] An overview of Greg’s journey – how he found supply chain, innovated in technology whilst working for some of the industry’s biggest names, and ultimately co-founded Buckeye Mountain. “I grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasn’t what you’d call an honors student…! I went back to what I knew, and ended up driving a truck.” [12.43] An overview of Buckeye Mountain – who they are, what they do, and how they help their customers. [15.47] The ideal client for Buckeye Mountain. “It’s really about our history and experience because we feel our role – our obligation – is to share those lessons learned. We’ve been down the pothole of technology for many years… And the secret to success is failure. We’ve been on that journey.” [18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers. “Those people, when the tech goes down – imagine the frustration. ‘I’m not paid to be a technology troubleshooter, I’m paid to operate.’ That’s the big migration.” [23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who ‘think like operators, but act like tech experts.’ “It is about the technology, but it’s more about: ‘What is the giant problem you’re trying to solve?’” [27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game. [31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity. [34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology. [37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye. “If we can pull things into an easy workplace environment, and still provide the benefits operationally, that’s a no brainer – but you need the infrastructure to do it.” RESOURCES AND LINKS MENTIONED: Head over to Buckeye Mountain’s website to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on LinkedIn , or you can connect with Greg on LinkedIn . If you enjoyed this episode, check out 424: Orchestrate and Optimize Your Terminal Operations, with Lynxis . Check out our other podcasts HERE .…
Nikki Driskill talks about her career journey; the changing face of customer service; people leadership; & why women should pursue a career in logistics. IN THIS EPISODE WE DISCUSS: [05.08] How Nikki found supply chain, and how the industry has changed over the course of her career. “I started so long ago that when you looked for a job, you looked in the newspaper!” [10.59] Why Nikki’s career ambitions changed when she fell in love with supply chain; how she discovered a passion for people leadership; and why strong women inspired her to want to build relationships and make a difference. “I was very young and my intent was: ‘I’m going to take this role, and then figure out what I want to do when I grow up’… Then I realized I loved it. There were so many bold women in leadership roles - and I wanted to be them.” [15.38] Nikki’s experience of repeated mergers and acquisitions, and how they gave her opportunities to explore the industry and learn new skills. “Each time that we were acquired, things got better in so many different ways… I feel like I’ve worked for four different companies.” [23.12] How customer service, and its role in relation to wider business success, has changed throughout Nikki’s career, with the impact of factors like technology and new generations of workers. “A verbal conversation is good for relationship-building, but we don’t have that so much anymore with tech… you have to work differently.” [32.46] The importance of industry awards, especially for women. “It matters so much for women… We need to be reminded to celebrate each other.” [34.32] Nikki’s experience as a woman moving through a male-dominated industry, climbing the ladder, and holding leadership positions. [39.59] Why Nikki wants to inspire others to pursue a career in logistics, and why it’s such a good career choice for women. [42.32] The future for Nikki. “I want to spend a lot more time mentoring, and making a difference… I want to share what I have – and I don’t plan on exiting the industry, that’s for sure!” RESOURCES AND LINKS MENTIONED: You can connect with Nikki over on LinkedIn . If you enjoyed this episode and want to hear from more women excelling in customer service and client experience, check out 437: Women In Supply Chain, Mercedes Pina or 415: Women In Supply Chain, Evin Sisemore.…
Lance Dixon of Werner talks about transportation challenges & opportunities; cross-border potential; & how Werner helps to give companies a strategic edge. IN THIS EPISODE WE DISCUSS: [05.26] An introduction to Lance, and to Werner. “It’s an ever-changing, dynamic world. And what a change since 1992 when I started at Werner! Things are so different... There are more rules, regulations – probably good for society in general, but it’s a chore to keep up!” [08.23] The ideal client for Werner. “It’s someone that’s open to multi modes of shipping, whatever is most efficient… Someone that’s flexible and wants to partner, someone who doesn’t look at Werner as just a service provider. We want to work together to solve these transportation and supply chain issues.” [10.20] How both Werner and the industry have changed, and the huge business potential in Mexico. “The pandemic taught us a lot about how fragile long supply chains are, so there’s been a move to source closer to the end consumer.” [16.05] The key challenges facing Werner customers right now, and how Werner help tackle them. “There’s a northbound-southbound imbalance, with northbound volume outpacing the southbound – there’s a lot more coming into the U.S. than there is going out, and nearshoring is going to exacerbate that.” [19.05] The biggest opportunities for organizations in 2025, and the future for nearshoring. “Nearshoring is in the early stages – it’s going to take a decade to play itself out, but I’m excited to see where it’s going to go.” [22.58] The cross-border potential in Canada, the difference in logistics execution between Canada and Mexico, and the overall importance of the logistics and transportation industries. “It’s complex, it’s dynamic, it’s challenging – but that’s what keeps it interesting!” “I don’t think we always fully grasp how important logistics and transportation is to so many people… It can seem like a thankless job but what we do, all of us collectively, is so important to companies, to societies.” [28.36] The challenges and risks shippers might face when shipping to and from Mexico, how Werner are helping mitigate them, and Lance’s advice for organizations in the early stages of nearshoring. [34.38] Werner’s recent $8 million investment to improve operations and capabilities in Mexico, and the importance of providing flexibility, speed, and capacity to customers. [37.55] A case study detailing how Werner helped a client that needed to double their normal volume to keep transportation costs down and boost ROI. “Flexibility is going to be the key to success for many shippers coming out of Mexico, going forward, as nearshoring ramps up.” [40.44] The future for the industry, and for Werner. “We don’t practice any more, we’re experts at this game.” RESOURCES AND LINKS MENTIONED: Head over to Werner’s website to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on LinkedIn , Facebook , YouTube , Instagram , or X (Twitter) , or you can connect with Lance on LinkedIn . If you enjoyed this episode and want to hear more about cross-border transportation, check out 414: Section 321: Borderless Ecommerce At Your Fingertips ,or 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise .…
Amber Salley of GAINS talks about being data-driven - its four-stage evolution, misconceptions, the problem with LLMs & the benefits of letting the data lead. IN THIS EPISODE WE DISCUSS: [05.43] An introduction to Amber, her background, and her role at GAINS. “I’ve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: ‘Where should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?’” [07.42] The evolution of data-driven thinking, as technology and mindsets have changed. “You come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.” [10.50] The new paradigm in data-driven thinking. “The new paradigm focuses on discovering patterns and finding correlations over explaining causality… It’s not trying to get into the ‘why’ that is – it just IS.” [16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven. [21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making. [24.50] The challenges of emerging technologies like Language Learning Models. “Generative AI is ultimately a predictor, and it’s trained to predict around text. And it’s very good – it knows the rules of language, that are pretty rigid and have been around for a very long time… But, if we’re thinking about forecasting or creating inventory plans or production plans – there’s not an established pattern.” [27.54] The four stages of data-driven evolution and what they mean for teams. [32.44] The benefits of letting the data lead, for both teams and businesses. “For teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities… And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.” [35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach. RESOURCES AND LINKS MENTIONED: Head over to GAINS’s website to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on LinkedIn , YouTube , or X (Twitter) , or you can connect with Amber on LinkedIn . If you enjoyed this episode and want to hear more from GAINS, check out 390: Achieve Real Results And Innovate For The Future, with GAINS , 385: Make The Right Decisions For Your Supply Chain, with GAINS or 374: Achieve Supply Chain Optimization In Record Time, with GAINS .…
Gina Anderson talks about her career journey; sitting on boards; mentorship; the power of reinvention; and why she's a self-confessed parcel fanatic. IN THIS EPISODE WE DISCUSS: [05.54] An introduction to Gina and her role at Reveel. [06.42] Gina’s career journey, and how she found supply chain. “Someone early on took a chance on me… Ron wanted to bring me into his freight forwarding business to do sales. So I said: “Well, what does that look like – and what does it pay?!” [08.24] Why Gina has entered her 7.0 era, and the power of reinvention. “If you stay stagnant, it’s going to be really hard to feel fulfilled.” [09.53] Why Gina took the leap from corporate America to entrepreneurship to found the Savii Group in 2010. “It was powered by purpose. I wanted to help companies drive efficiencies within their supply chain, but then also take part of the money I was helping them save and reinvest that into their people and social good… I couldn’t do the corporate grind at that time in my life. Having kids and being able to create something that was purposeful and impactful was a gamechanger for me.” [12.04] What Gina learned from entrepreneurship, and how to identify opportunities to pivot. “If you pay attention, you’ll know when it’s time to pivot, when it’s time to take a passion and reinvent. Having an entrepreneurial spirit isn’t easy, it’s not something that everyone has. But recognize it if you do have it. Because it could be something spectacular.” [13.47] Gina’s advice for successful networking. “There’s no secret sauce – it’s just being curious!” [16.02] From AI to a lack of transparency, the tech trends that supply chain teams need to pay attention to. [18.55] Gina’s perspective on the industry and where businesses are at with big trends like data, technology, and business intelligence. “It’s exciting – people are starting to get out of a fear-based mindset, and they’re willing to actually see and experience what’s out there.” [21.09] Why Gina is a self-proclaimed parcel fanatic. [22.18] Gina’s experience of sitting on boards, and her advice for others looking to get a seat at the table. [26.17] Gina’s experience of mentorship, and her perspective on its importance. “I’ve never had a mentor – but I love mentoring!” [28.59] Gina’s advice for young professionals looking to build a career like hers. [30.16] The future for Gina. RESOURCES AND LINKS MENTIONED: If you enjoyed this episode and want to hear more from other long-standing women in supply chain, check out 342: Women in supply chain™, Juliette Samson or 191: Women in supply chain™, Lora Cecere .…
Eric Johnson & Chris Mazza of Shippeo talk about visibility, how big challenges in 2024 impacted the market, & overcoming data quality challenges. IN THIS EPISODE WE DISCUSS: [06.06] A closer look at two key upcoming conferences: TPM 25 – listen out for a special discount! – and Journal of Commerce’s Breakbulk and Project Cargo . [08.19] From an Uber Freight product launch to how technology is enabling companies to pursue smaller incidents of overbilling in freight payments, Eric dives into the big supply chain news of the week. “They announced a product… which you might think looks like a product from Convoy, a company that’s now out of business, released a few years ago. And you’d be right.” [14.12] An introduction to Chris Mazza, his career journey, and an overview of Shippeo. “All of a sudden this thing called the internet happened (!), and it began to change the things ocean carriers did internally and how they began to view their customers externally.” [17.51] From the Baltimore Bridge collapse to ongoing port strikes, the biggest challenges of 2024, and how they impacted the visibility market. “At TPM last year you had Robert Gates speaking. And when you have somebody who’s basically a geopolitical and defence specialist speaking at what is arguably a transportation and supply chain conference, you know you probably have a problem.” “People are realizing that the first requirement to resiliency in their supply chain is visibility. And, for the vast majority, they do that in an older, more outdated way. They may still be relying on systems or methodologies that were developed in the 90s or 2000s.” [22.07] A closer look at visibility in the ocean and over-the-road markets, the different levels of demand and maturity, and the increasing focus on boosting ocean visibility. “We’ve seen an enormous jump in the quality of the data, but at the same time, we’ve seen a huge degradation in the underlying service. The on-time performance, the scheduling integrity – it’s not good.” [31.54] A listener question: Should we consider contingency planning as part of the visibility function? [35.55] Carrier APIs – their role in accessing the best data and the challenge of navigating multiple layers of business relationships. “APIs don’t clean data. But what they do, ideally, is provide you with easier access. The question in the market is: Are you going to get the best access to the best data via API, EDI or some other methodology?” [40.04] How visibility can be used to prevent missing shipments. [44.13] What Shippeo customers want when it comes to accessing, understanding, analyzing, and reporting their data. [47.02] Chris’s favorite musician and why. [49.18] Eric’s Dad joke of the week! RESOURCES AND LINKS MENTIONED: Explore more industry news over on Journal of Commerce , and connect with Eric on LinkedIn . If you enjoyed the show, there are lots more episodes of Logtech Live With Eric Johnson to explore. You can also hear Eric on episode 238 , episode 300 and episode 420 .…
On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets. IN THIS EPISODE WE DISCUSS: [06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community. “I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we’ve created keeps me energized.” [08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial. “We’re excited about technology, there’s so much out there… Finding the right solution isn’t easy, but there’s a lot of attention now paid to technology in procurement.” [12.48] Coupa’s Mind Your Business campaign. [14.08] The importance of talking about how to thrive through cost-cutting and corporate changes. [15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement. “Like many people, I fell into procurement. And it’s served me so well because of the network of people I’ve met, friends that I’ve made. It’s a really unique group.” [18.10] How to approach change and navigate transition, and Rendi’s personal experience of managing big corporate transitions. “The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.” [21.48] Rendi’s advice to her younger self for navigating change. “Every time I’ve been through some sort of change, it’s really been for the better in the long run... You can’t be shortsighted.” [25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions. [27.40] Rendi’s advice for procurement leaders to help maintain supplier relationships in the face of pressure. “The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.” [30.13] How leaders can support their teams emotionally during big changes. [34.18] What procurement leaders can do now to improve resilience for the future. [35.15] It’s trivia time! Three questions stand between an audience member and a brand new pickleball set. [40.02] Coupa Inspire returns in 2025 – don’t miss your chance to meet Sarah and Michael in Las Vegas. RESOURCES AND LINKS MENTIONED: If you enjoyed the show, there are plenty more episodes of On The Margins to explore, or check out 213: Manage Your Supply Chain Planning Smarter and Safer with Coupa .…
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