The Self Storage Show podcast

#Business #Selfstorage #Selfstoragebusiness #Selfstorageinvesting #Selfstoragemarketing #Storage #Storageunits #Trading #3 Mile Storage Management #Jim Ross - 3 Mile Storage Management

28:30

We're trying something different this week: a full post-show breakdown of every episode in the latest season of Black Mirror! Ari Romero is joined by Tudum's Black Mirror expert, Keisha Hatchett, to give you all the nuance, the insider commentary, and the details you might have missed in this incredible new season. Plus commentary from creator & showrunner Charlie Brooker! SPOILER ALERT: We're talking about the new season in detail and revealing key plot points. If you haven't watched yet, and you don't want to know what happens, turn back now! You can watch all seven seasons of Black Mirror now in your personalized virtual theater . Follow Netflix Podcasts and read more about Black Mirror on Tudum.com .…

The Self Storage Show

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Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as innovative solutions to common challenges faced by self-storage facilities. From maximizing occupancy rates to enhancing security measures, "The Self Storage Show" covers it all. Whether you're a seasoned veteran or new to the self storage industry, tune in to "The Self Storage Show" to stay informed and inspired. Join us every week for engaging discussions and actionable insights that will help you take your self storage business to the next level.

323 επεισόδια

The Self Storage Show

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updated πριν 2 μέρες

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323 επεισόδια

#Business #Selfstorage #Selfstoragebusiness #Selfstorageinvesting #Selfstoragemarketing #Storage #Storageunits #Trading #3 Mile Storage Management #Jim Ross - 3 Mile Storage Management

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The Self Storage Show

1
The Security Mistake That Makes Tenants Leave | 3 Minutes with 3 Mile 3:01

πριν 2 μέρες3:01

3:01

Truth: If tenants don’t feel their belongings are safe, they won’t just move out—they’ll tell others to avoid your facility. Most self storage owners focus on occupancy and pricing. But if your property doesn’t feel secure, even satisfied tenants will second-guess their decision. And perception matters—small security lapses can cost you long-term customers. In this episode of 3 Minutes with 3 Mile , Jim shares how to spot and fix common security mistakes that affect tenant trust—and your bottom line. Want my Self Storage Security Checklist to make sure your facility feels safe to every tenant? Email jim@3milestorage.com with the subject line “Send Me the Security Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…

The Self Storage Show

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Why Tenants Aren’t Choosing Your Storage Facility | 3 Minutes with 3 Mile 3:00

πριν 4 μέρες3:00

3:00

Truth: Customers don’t choose the cheapest storage facility—they choose the most convenient one. Most self storage owners think price is the biggest factor in renting a unit. But the real deal-breaker is how easy—or hard—you make it to rent. If your process is clunky, slow, or manual, customers will find a facility that makes it simple. In this episode of 3 Minutes with 3 Mile , Jim shares how to eliminate friction in your rental process so you can win more tenants—even against lower-priced competitors. Want my Self Storage Online Rental Checklist to make sure your process is built to convert? Email jim@3milestorage.com with the subject line “Send Me the Online Rental Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…

The Self Storage Show

1
The Hidden Risk of Not Raising Your Rates | 3 Minutes with 3 Mile 3:20

πριν 6 μέρες3:20

3:20

Truth: Keeping your storage rates the same for too long isn’t helping tenant retention—it’s quietly killing your profits. Many self storage owners avoid raising rates because they’re afraid of losing tenants. But the real risk is letting your margins shrink while your competitors grow. In this episode of 3 Minutes with 3 Mile , Jim shares why smart operators raise rates the right way—and how to do it without pushback or move-outs. Want my Self Storage Rate Increase Template to implement this without pushback? Email jim@3milestorage.com with the subject line “Send Me the Rate Template”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…

The Self Storage Show

1
Why Your Competitor Ranks Higher on Google | 3 Minutes with 3 Mile 3:06

πριν 9 μέρες3:06

3:06

Truth: If your Google Business Profile isn’t updated and optimized, you’re invisible to potential renters. Most self storage owners think having a website is enough. But when customers search “storage near me,” Google decides who shows up first—and it’s not random. If your competitor has optimized their profile and you haven’t, they’re getting the call. You’re not. In this episode of 3 Minutes with 3 Mile , Jim breaks down the top mistakes self storage owners make with their Google listing—and how to fix them fast to start getting more rentals. Want my Self Storage Google Profile Optimization Guide to get more rentals from search? Email jim@3milestorage.com with the subject line “Send Me the Google Guide” and I’ll send it to you. 📞 Book a free consultation: https://www.3milestorage.com…

The Self Storage Show

1
The Fastest Way to Lose a Storage Customer | 3 Minutes with 3 Mile 2:50

πριν 11 μέρες2:50

2:50

Truth: Tenants don’t leave because of price—they leave because they feel ignored. Most self storage owners assume move-outs happen after rate increases. But the reality is, tenants are willing to pay more—if they feel taken care of. In this episode of 3 Minutes with 3 Mile , Jim breaks down the 3 biggest tenant experience mistakes that push customers away—and the simple fixes that increase retention without lowering rates. What You’ll Learn: Why ignoring tenants is worse than raising rates The 3 most common customer service failures in self storage How to build loyalty with fast response times and clear communication The easiest way to make your property feel well-managed and secure Want my Self Storage Retention Guide to keep tenants longer and reduce move-outs? Email jim@3milestorage.com with the subject line “Send Me the Retention Guide” and I’ll send it to you. 📞 Book a free consultation: https://www.3milestorage.com #SelfStorage #TenantRetention #StorageManagement #3MinutesWith3Mile #CustomerExperience…

The Self Storage Show

1
The Self Storage Marketing Mistake That’s Costing You Rentals | 3 Minutes with 3 Mile 3:16

πριν 16 μέρες3:16

3:16

If your marketing is focused on “brand awareness” instead of generating leads, you’re wasting money. Most self storage owners think marketing means getting their name out there—running ads, sponsoring events, or posting on social media without a clear strategy. But here’s the truth: 🚨 Awareness doesn’t rent units—lead generation does. If your marketing isn’t making the phone ring or driving online rentals, it’s just noise. In this episode of 3 Minutes with 3 Mile , I’ll show you the biggest marketing mistakes storage owners make—and how to fix them to get real results. What You’ll Learn: Why Google beats social media for storage marketing How to track your marketing so you stop wasting money The simple website fix that converts more leads into rentals 📩 Want my Self Storage Marketing Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Getting More Rentals? At 3 Mile Storage Management, we help self storage owners generate more leads, optimize marketing, and increase occupancy. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

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The Secret to Charging More Without Losing Tenants | 3 Minutes with 3 Mile 3:24

πριν 18 μέρες3:24

3:24

Self storage owners—customers will pay higher rates if they believe they’re getting more value. Most owners hesitate to raise rates because they’re afraid of losing tenants. But here’s the truth: People don’t leave over small price increases. They leave when they feel like they’re overpaying for a bad experience. Your competitors are already raising rates—and still filling units. The key isn’t price—it’s perceived value. In this episode of 3 Minutes with 3 Mile , I’ll show you how to raise rates the right way—without pushing tenants out. What You’ll Learn: Why tenants accept rent increases when they see value The three factors that make people willing to pay more A step-by-step strategy to increase rates without losing customers 📩 Want my Self Storage Rate Increase Script? Email me at jim@3milestorage.com with the subject line “Send Me the Script”, and I’ll send it to you for free. Need Help Maximizing Revenue? At 3 Mile Storage Management, we help self storage owners implement smart pricing strategies, increase revenue, and improve tenant retention. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
The Hidden Cost of Empty Units in Your Self Storage Facility | 3 Minutes with 3 Mile 4:02

πριν 20 μέρες4:02

4:02

The most expensive thing at your self storage facility isn’t your property, payroll, or marketing—it’s your empty units. Every vacant unit is lost recurring revenue, yet many storage owners don’t realize how much money they’re leaving on the table. For example: 📌 If your average unit rent is $150/month and you have 10 empty units, that’s $1,500 lost every month—or $18,000 per year from just 10 vacancies. Now multiply that by 20 or 30 units... See the problem? In this episode of 3 Minutes with 3 Mile , I’ll show you why units stay empty—and the simple steps to fill them faster. What You’ll Learn: The real cost of empty units (and how much you’re losing) The three biggest reasons your vacancies aren’t filling How to fix your pricing, online rental process, and marketing to attract more renters 📩 Want my Self Storage Occupancy Playbook? Email me at jim@3milestorage.com with the subject line “Send Me the Playbook”, and I’ll send it to you for free. Need Help Filling Units? At 3 Mile Storage Management, we help self storage owners increase occupancy, improve marketing, and maximize revenue. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
The Silent Profit Killer in Your Self Storage Business | 3 Minutes with 3 Mile 3:12

πριν 23 μέρες3:12

3:12

If you’re not charging (or enforcing) late fees, you’re losing thousands in revenue every year. Many self storage owners hesitate to enforce late fees because they don’t want to upset tenants. But here’s the truth: Late fees aren’t about punishment—they’re about behavior. If you don’t enforce them, tenants have no reason to pay on time, leading to more delinquencies and costly auctions. In this episode of 3 Minutes with 3 Mile , I’ll break down the biggest late fee mistakes and how to fix them to increase your cash flow immediately. What You’ll Learn: Why inconsistent or waived late fees cost you money How to automate late fees so they’re applied every time The simple way to reduce delinquent accounts and improve cash flow 📩 Want my Self Storage Late Fee Policy Template? Email me at jim@3milestorage.com with the subject line “Send Me the Template”, and I’ll send it to you for free. Need Help Increasing Your Revenue? At 3 Mile Storage Management, we help self storage owners increase collections, reduce delinquencies, and improve overall cash flow. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
Why Your Competitor is Stealing Your Self Storage Rentals | 3 Minutes with 3 Mile 3:14

πριν 25 μέρες3:14

3:14

If you’re not optimizing your Google Business Profile, you’re handing customers to your competitors. Most self storage owners focus on ads and promotions, but when people need storage, the first thing they do is Google "storage near me." If your facility isn’t showing up at the top, your competitor is getting the call instead of you. In this episode of 3 Minutes with 3 Mile , I’ll show you the three biggest Google Business Profile mistakes that cost you rentals—and exactly how to fix them. What You’ll Learn: Why your competitor is outranking you on Google The three biggest Google Business Profile mistakes storage owners make A simple strategy to get more reviews, rank higher, and get more calls 📩 Want my Self Storage Google Profile Optimization Guide? Email me at jim@3milestorage.com with the subject line “Send Me the Guide”, and I’ll send it to you for free. Need Help Getting More Rentals? At 3 Mile Storage Management, we help self storage owners rank higher on Google, fill units faster, and increase revenue. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
The Real Reason Your Self Storage Occupancy is Stuck | 3 Minutes with 3 Mile 2:29

πριν 27 μέρες2:29

2:29

If your self storage facility isn’t filling up, it’s not just a marketing problem—it’s a follow-up problem. Most storage owners think they need to spend more on ads or lower their prices when leads don’t convert. But the truth is, most leads don’t rent because no one follows up. In this episode of 3 Minutes with 3 Mile , I’ll show you the real reason your occupancy is stuck—and the simple fix that can turn more leads into rentals today. What You’ll Learn: Why leads disappear after getting a quote The follow-up system that actually works How to create urgency and close more rentals 📩 Want my Self Storage Lead Follow-Up Script? Email me at jim@3milestorage.com with the subject line “Send Me the Script”, and I’ll send it to you for free. Need Help Increasing Your Occupancy? At 3 Mile Storage Management, we help self storage owners convert more leads, fill units faster, and increase revenue. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
Is Your Self Storage Rental Process Driving Customers Away? 3:15

πριν 5 weeks3:15

3:15

Self storage owners—your rental process might be costing you move-ins. Today’s renters expect fast, seamless online rentals. If they have to call, visit in person, or wait for office hours, they’ll book with a competitor who makes it easier. In this episode of 3 Minutes with 3 Mile , I’ll show you the biggest mistakes storage owners make in their rental process—and how to fix them to convert more customers. What You’ll Learn: The top reasons customers abandon the rental process How to streamline online rentals for more move-ins A simple test to see if your website is costing you business 📩 Want my Self Storage Online Rental Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Optimizing Your Rentals? At 3 Mile Storage Management, we help self storage owners increase occupancy, maximize revenue, and improve operations. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
If You Don’t Inspect Your Self Storage Facility, Your Customers Will (And They Won’t Come Back!) 3:08

πριν 5 weeks3:08

3:08

Self storage owners—your facility’s condition determines whether customers stay or leave. If you’re not regularly inspecting your property, your tenants are—and they notice the small details that you might overlook. In this episode of 3 Mile Management Minute , I’ll show you the most common maintenance issues that cause customers to leave—and the simple steps to keep your facility in top shape. What You’ll Learn: The small problems that make customers question their decision to store with you A simple weekly inspection routine that keeps your facility move-in ready How to assign accountability so nothing falls through the cracks 📩 Want my Self Storage Facility Inspection Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Managing Your Facility? At 3 Mile Storage Management, we specialize in keeping facilities in top shape, increasing occupancy, and improving revenue for self storage owners. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
The Hidden Revenue in Your Occupied Self Storage Units (How to Unlock It!) | 3 Minutes with 3 Mile 3:05

πριν 6 weeks3:05

3:05

Self storage owners—your biggest revenue opportunity isn’t in empty units. It’s in the tenants you already have. If you’re only raising rates for new move-ins, you’re leaving thousands of dollars on the table every single month. In this episode of 3 Minutes with 3 Mile , I’ll show you a simple rate adjustment strategy that can increase your revenue—without losing customers. What You’ll Learn: The #1 revenue mistake most self storage owners make How to raise tenant rates without causing move-outs A step-by-step plan to maximize income from occupied units 📩 Want my Rate Increase Template that makes this process easy? Email me at jim@3milestorage.com with the subject line “Send Me the Template”, and I’ll send it to you for free. Need Help Managing Your Facility? At 3 Mile Storage Management, we specialize in maximizing revenue, improving operations, and increasing occupancy for self storage owners. Book a free consultation at www.3milestorage.com .…

The Self Storage Show

1
The Self Storage Phone Call That’s Losing You Rentals (And How to Fix It) 3:14

πριν 6 weeks3:14