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Uncharted Podcast

Uncharted Podcast

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The goal of Uncharted Podcast is to allow a space for some of the most brilliant individuals in the business to tell their stories. I’ve found that many of these great people got where they are by diving into the unknowns, or the uncharted. Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
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The Uncharted Veterinary Podcast

Uncharted Veterinary Community

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The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment f ...
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Hearing stories about unique individuals pushing through the societal norms, and forging their own uncharted path that allows them a life of freedom, soulfulness, liberation, and happiness. Living beyond the expectations and limitations that we have grown up in, in this culture, and "general" way of living. Your Host Sari Cowsert Instagram www.thegrowthgoddess.net The Growth Goddess, who intimately understands the constraints of control and fear, and through her own personal transformation, ...
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The Uncharted Territory Podcast with Dan Astin-Gregory and Sam X boldly ventures into the unknown as we navigate the changing world & paradigm shift in finance as a new class of digital assets emerges. We’re here to help you sift through the noise and confusion so you can move beyond fear, uncertainty and doubt to be equipped to make proactive positive decisions about your financial future. Want to continue the journey with us? Find out how: https://www.weareelevate.org/reset/
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Uh-oh, that new hire that seemed like a dream on paper turned out to be a bit of a nightmare in person! This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive deep into a relatable leadership challenge: what to do when a new team member isn't working out. They explore the importance of setting clear expectations, invo…
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Chris Gannon is the Founder of Captivate Talent, a recruiting firm specializing in hiring top-tier go to market talent. In this episode, Chris dives into the importance of culture, importance of healthy decisions and the value of bringing authenticity to business. Genuine, insightful, and refreshingly no-nonsense, Chris is a leader who truly walks …
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In this episode with our esteemed guest, Dr. Hillari Hamilton. As the Director of Donor Relations for the Inner Science Research Fund, Dr. Hillari brings a wealth of knowledge and experience in the realm of radical awareness, meditation, and the profound mind-body connection. We delve into the transformative power of thoughts and emotions on our de…
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In this episode of the Uncharted Veterinary Podcast, Stephanie Goss and guest Bret Halishak discuss the challenges solo veterinary practice owners face when considering their exit strategy, and how to position their practice for future success. Bret provides valuable insights on maximizing practice value, operational efficiency, and the importance …
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This week's guest is Ashley Wilson, the co-founder and COO of Momentum.io. Prior to Momentum, she founded Olivine, a product marketing agency, working with companies like ServiceNow, Aruba, Diligent, and Mercury. Before that, she was an early employee and marketing leader at Sauce Labs. Ashley lives in Argentina, by way of SF, and is the mother of …
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When the clinic schedule looks light, should the practice owner send techs home to save costs—even if it means stretching the remaining team thin? In this episode of The Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss dive into a manager’s dilemma: balancing payroll concerns with patient care and staff morale. They share actionable …
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This week is a special episode as we dive into the five lessons from this year's Uncharted Podcast! Discover insights that can transform your perspective, boost your growth, and inspire your journey. Tune in for valuable takeaways and reflections that you won't want to miss! --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharte…
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Do you ever feel like you're stuck, not just in your career, but in your very soul? Perhaps you buried your intuition so deep under layers of societal expectations that you’ve forgotten what it even sounds like. In this episode, we dive into that very struggle with artist Amy Senn. She talks about being locked in successful, comfortable routines—un…
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Ever felt caught in the middle when it comes to practice finances? A practice manager wrote in, sharing their frustration with an owner who regularly draws large amounts of money from the business—leaving the practice struggling to cover bills and payroll. In this episode of the Uncharted Veterinary Podcast, Practice Management Super Nerd, Stephani…
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This week's guest is Varun Sharma, CEO and co-founder of Enterpret. Varun's journey to founding Enterpret began at Amplitude, where, as employee 15, he helped scale product analytics for startups to Fortune 500s. During this time, Varun identified a major gap: product teams knew what was happening with their data but not the why. The solution? Insi…
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A practice manager struggles with managing a PTO policy that leads to team members overusing their time off early in the year. In this episode of the Uncharted Podcast, Dr. Andy Roark and practice management super nerd, Stephanie Goss help a practice manager having a hard time balancing their team's use of paid time off (PTO). The manager explains …
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Change can be scary to vet teams and getting their buy-in takes great skill. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark is joined by Dr. Jules Benson to discuss strategies for change management in veterinary practices. Dr. Benson brings over a decade of executive experience in the pet health insurance industry and a rich ba…
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In this exciting episode we sit down with Taylor, founder of Eden Data, to discuss his incredible pivot from corporate life to entrepreneurship. Taylor shares the bold decision to quit his job just before the pandemic hit, leading him to turn to Upwork. From gamifying client acquisition to navigating the challenges of scaling a bootstrapped startup…
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Most of us don't even realize just how misinformed we are about how nutrition and health has permeated our lives. It's almost like this subtle, invisible force that shapes the way we eat, think about our bodies, and even the way we experience health and sickness. And yet, we're so accustomed to it, we don't question it. Functional Medicine Doctor, …
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About this week's guest: Jeremy is an entrepreneur whose goal is to create products that positively impact people's lives. He caught the startup bug 18 years ago and has been building and growing products ever since. His first startup journey concluded when his team was acquired by Facebook, where he went on to spend nine years in growth and produc…
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Should veterinary medicine introduce a mid-level practitioner role? With the landscape of veterinary care changing, there's a proposal in Colorado to create a Veterinary Professional Associate (VPA) role, sitting between licensed technicians and veterinarians. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss di…
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A medical director is having trouble navigating the balance between supporting paraprofessional staff in tech school and ensuring they have the necessary technical skills for their role. In this episode of the Uncharted Veterinary Podcast, Stephanie and Dr. Andy Roark discuss a specific scenario where a veterinary assistant, allowed to study on the…
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Our guest is Balki Kodarapu, an all-in engineering leader and entrepreneur at heart. Balki has a proven track record of leading SaaS products from inception to hyper-growth, helping companies achieve 2x to 10x revenue growth, including two successful exits. He loves being a hands-on engineer, director, and VP of Engineering (all at once!), shaping …
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In this episode, Madhurai and I talk about names and how important they are, especially the name she was given by 2 of her mentors, and what is the unique vibration within that name. It also highlights transformative ceremonies with fire and water, about burning away those old restraints and cleansing ourselves for new beginnings. It's about reclai…
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Our guest this week is Ray Rike. Ray has over 30 years of experience in subscription-based software, service, and SaaS companies. His passion for data-driven, metrics informed decision making started with his selection to the GE Executive Management Development program and was subsequently enhanced by his experiences across five successful SaaS and…
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A Practice Manager is struggling with younger team members' reactions to client disagreements. The leader is frustrated with the team’s hypersensitivity to client interactions, particularly around money and customer service, which is resulting in feedback that the practice feels cold and transactional. In this episode of the Uncharted Veterinary Po…
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Our speaker this week is Manoj Agarwal, President, and Co-founder of DevRev. Manoj is the co-founder and President of DevRev, one of the hottest startups in Silicon Valley with unprecedented seed funding and recent $1B series A round. Previously, he held executive positions at Nutanix (Nasdaq: NTNX), leading engineering teams and playing a vital ro…
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In this episode, Dr. Andy Roark and Stephanie Goss tackle a mailbag question from a technician struggling with negativity in their clinic, where team members have started complaining about clients after a recent workflow change. The hosts discuss how small behaviors like eye-rolling and client bashing can create a toxic work environment if left unc…
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You know, it’s funny. We walk around, scrolling through social media, seeing all these perfect, polished images of friendships, right? But how many of us are really connecting on a deeper level? There's this thing we don't talk about enough—the “sister wound." We crave that connection, but we don’t know how to get it. And our episode dives straight…
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A practice manager is frustrated by team members delaying lunches and taking disruptive trips to the breakroom, which leaves the afternoon understaffed and creates tension among the senior team. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Andi Davison tackle a challenging mailbag question: how to manage staff taking brea…
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This week's a re-purposed episode from a popular episode few years back to celebrate a popular episode with Airbase CEO which recently exited to Paylocity. The guest is Thejo Kote, CEO of Airbase. His first startup, Automatic, was acquired by Sirius XM for $100m and Airbase recently announced they are being acquired by Paylocity for $325 Million. T…
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A manager with fantastic team leads—dedicated, hardworking, and aligned with the clinic’s mission—struggles to help these leads transition from being top team members to effective leaders who can manage and hold their peers accountable. In this episode of the Uncharted Veterinary Podcast, Andy and Stephanie break down the challenges of shifting fro…
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Tido was an early engineering leader at Facebook, Dropbox, and Chief Product Officer @ Segment from early days through its acquisition by Twilio. He now is Co-Founder @ Koala, which is an end-to-end pipeline generation platform used by thousands of Sales teams. --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support…
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Control shows up for many different people, in many different ways. In this episode, Megan Sherer shares how control showed up internally for her in this episode, counteracting a mechanism of feelings that felt really big, and she didn't know what to do with. This control then created a suppression of feelings and in turn seeking love and validatio…
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How do you manage staff anxiety about the upcoming schedule without turning away clients and compromising care? In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management super star, Stephanie Goss dive into a mailbag question that resonates deeply with many veterinary teams. A concerned manager writes in about thei…
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Karim Atiyeh is the co-founder and CTO of Ramp, a finance automation platform that helps businesses spend less time and money. Founded in 2019, Ramp powers the fastest-growing corporate card in America and enables billions of dollars of purchases each year on the heels of nearly 10x year-over-year growth. Valued at $8.1 billion two years after laun…
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Are traditional expectations around resignations and job stability becoming outdated? A practice owner shares their concerns about the increasing trend of employees resigning via email or text and the prevalence of job-hopping on resumes. How can we navigate these changing norms without feeling out of touch?In this episode, Maria and Andy explore h…
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Andrew Davies is the CMO of Paddle, a payments infrastructure platform for high-growth SaaS companies serving over 3000 customers. He has more than 20 years of experience in start-ups ranging from leading global demand, advisory and consultancy, and even teaching. --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support…
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And here's the thing—most people don't really understand the weight of shame and how deeply it can root itself into every aspect of our lives, right? It isn't just this abstract feeling; it becomes a haunting narrative that dictates our actions, our dreams, our sense of self-worth. It's become such a normal piece of their daily lives that they don'…
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This practice owner is seeking guidance on how to help their team become more empathetic and flexible with clients who may not immediately agree with recommendations. In this episode, Stephanie Goss and Dr. Andy Roark tackle a common challenge faced by veterinary practice teams: how to improve emotional intelligence and client compassion when deali…
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Tony Barbagallo is the VP of Marketing at DuploCloud, a company that automates the most tedious tasks of DevOps. Prior to DuploCloud, Tony served as the CEO of Caringo where he was previously spearheading marketing. Prior to that, he held a variety of roles across startups and large enterprises in product management, sales, marketing and engineerin…
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A young practice manager is struggling to maintain the momentum and enthusiasm of a high-quality team that, after an initial burst of energy, has started to settle into complacency. Despite intentional efforts to create a strong culture, clear pay scales, and a supportive environment, the leadership team is finding it difficult to inspire the same …
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About our speaker: Shensi Ding is the co-founder and CEO of Merge, a company that offers a unified API to add hundreds of integrations to your product. Prior to founding Merge, Shensi served as the Chief of Staff at Expanse (acquired by Palo Alto Networks) and worked in investment banking roles at Credit Suisse and Silver Lake. A graduate of Columb…
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Sabrina's experience of moving from Peru to the US, struggling with an eating disorder, and feeling disconnected from herself is a powerful reminder of how easy it is to lose touch with our inner voice. We become so focused on pleasing others and living up to their expectations that we forget to listen to our own intuition and desires. But Sabrina'…
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This Practice Manager, like many, is not looking forward to letting someone at their practice go but what makes this particularly challenging is that this person has already expressed financial concerns. This week, Stephanie Goss is joined by Rebecca Rose, an RVT, CCC (Certified Career Coach), and CPEP (Certified Peaceful Euthanasia Professional), …
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Our speaker this week is Sean Ericson, where we discussed the following, the founder of Abloom GTM, a sales development advisory firm that architects SDR and RevOps motions. Before Abloom, he provided foundational consulting services for 30+ startups like Clearbit, ConductorOne, Semgrep and Dolby.io as a Partner at InsideScale, and was a founding S…
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This manager faces challenges with constant corrections from a perfectionist team member, causing tension within the team. Dr. Andy Roark and Stephanie Goss dive deep into managing perfectionist tendencies in a veterinary setting, highlighting the importance of empathy, open communication, and objective management. They explore how the veterinary e…
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This week's guest is James Evans, the co-founder and CEO of CommandBar, a user assistance software company that powers chat and proactive help interfaces for hundreds of software businesses and millions of end users. Before CommandBar, he worked in private equity investing at Bain Capital and studied CS at Princeton. Here’s a summary of the key poi…
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I think a lot of people listening are going to connect with this idea of carrying the weight of perfectionism. We grow up in these households or environments where expressing emotions is frowned upon or even outright punished. So, we push those feelings down so deep, and we numb ourselves with whatever tools we find—alcohol, work, relationships—jus…
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A practice owner is struggling how to communicate taking responsibility even when they didn't do anything wrong. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a tough mailbag question from a practice owner dealing with a post-surgery complication. After a routine spay, a client reported swelling at th…
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On this episode we delve into the inspiring journey of Tim Schumacher, the CEO and co-founder of SaaS Group. Tim shares his entrepreneurial adventures, from coding games in his teens to scaling successful companies and becoming a key player in SaaS. Discover his insights on making acquisitions founder-friendly, the importance of long-term vision, a…
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A veterinary professional who recently stepped into the role of tech team lead is facing the challenge of earning their team's trust while aligning with the practice owner's vision. In this episode of the Uncharted Veterinary Podcast, practice management super nerd, Stephanie Goss is joined by guests Tyler Grogan and Kelsey Beth Carpenter. Join the…
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Karl Sun is co-founder and chairman at Lucid Software, a leading provider of visual collaboration software. With Lucid’s products—Lucidchart, Lucidspark and Lucidscale—teams can turn ideas into reality, clarify complexity, and collaborate visually, no matter where they're located. Prior to Lucid, Karl spent several years at Google, starting and lea…
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On this episode of the 'Uncharted Way' podcast, Sari invites dating coach Lilli Bewley to discuss love and relationships. We chat about the impact of how we perceive love based on what our parents portrayed, including self-sacrifice and self-abandonment, living in dominant and submissive relationships, not speaking out for our needs. Don't miss thi…
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This medical director is struggling with a micromanager who is now overstepping on the medicine side of the practice. Dr. Andy Roark and practice management super nerd, Stephanie Goss take on this mailbag to help a team member deal with a manager that makes jokes about being the boss and making the decisions. The rest of the team finds it more thre…
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