In this episode we look at the chin. In an era when we are working more virtually being able to notice what is happening in the head and face is more important than ever.

Communication could be really simple. If you deal with things at the point of impact, ground zero, the 'see it, say it's moment, when you get 'pinged' - it is much less likely to happen again

Ever wondered why some people are more empathetic than others? Do you know what compassion looks like as an alternative? Are we wired to favour one over the other?

Ever thought about your default communication style?Most people veer between 3 or 4 types depending on circumstances........but it is possible to run on just one - compassionate assertiveness!Find out more about each type in this episode.