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ICONO audio podcast

ICONO

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Bienvenido al canal de audio de ICONO en Madrid, una comunidad cristiana multiétnica, multigeneracional, y misional de personas que buscan amar a Dios completamente, a si mismas correctamente, y a los demás con compasión. Sea cual sea tu historia, este es tu lugar. Se parte de la conversación.
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Iconosass

MK Lords

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Iconosass is a podcast about life hosted by a radical queer. Sometimes it's just me yelling prose into the void. Other times, I have a guest I found in my quests. Anything goes.
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The CX Iconoclast

OCX Cognition

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If you’re exhausted by traditional approaches to CX, impatient with the stunning lack of progress in the field, and done re-hashing the “best practices” that don’t change anything, you’ve found your podcast. Here’s what we know: Companies gain competitive advantage through exceptional customer experience, and customer insights are the best decision-making tool there is. But traditional CX approaches have run their course and it’s time for the next revolution in CX. Tune in every two weeks as ...
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ICONOS

ICONOS

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Cultura mas Clásicos mas Rock es nuestro lema! ICONOS, programa de radio transmitido en ULA FM 107.7 en Mérida, Vnezuela, del 2010 al 2015 conducido y producdo por Jose Antonio Diaz y Maria Antonietta Peña
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The Iconocast is a collective project of a handful of radical practitioners, separated by thousands of miles, each exploring the way of Jesus in the Empire. Usually, episodes follow an interview format. We don’t always interview Christians or anarchists. Rather, we interview those who we believe have some wisdom to share for those who are exploring the intersection of Christianity and anarchism.
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Iconos Podcast

Rosy Oros

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Rosy Oros editora en jefe de ICONOS nos deleita estas charlas de audio y video a distintas personalidades del medio artistico dando a conocer o explorar emotivas experiencias EN CONFIANZA con la celebridad. ¡Historias emocionales e intimas! #IconosPodcast ¡Sumate a esta nueva experiencia!
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Iconoclast of Things is about people so committed to the beauty of the thing they imagine that they’re doing whatever they can to build it. People working to build a home, a business or a life they believe may already be lost, but still working because of the beauty, grace, and humanity of the place they imagine.
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ÍCONOS DEL DEPORTE

Ángel Bárcenas

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El proyecto nace con la idea de narrar en audios breves la vida y obra de aquellos personajes que forman parte de la memoria popular, volviéndose íconos del deporte. Hablaremos de los más grandes protagonistas de todos los deportes posibles.
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So, you want to be a powerful, wealthy, and charismatic luminary… but you want to do it without ruffling feathers or attracting haters? Heh, yeah, so did I… Let me tell you how that worked out for me… This is the continuing story of my serendipitous journey from shy outcast growing up in an obscure part of the world to becoming a highly successful serial entrepreneur. In this podcast, I obliterate self-imposed limits, deny regret, recognize and use failure, hurdle obstacles, manage hate, and ...
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Greg Marra is a Los Angeles based producer, multi-instrumentalist and clinician who has worked with some of the biggest names in the music business today. Greg interviews many of music's contemporaries including studio engineers, guitar builders, amplifier builders, professional musicians and those that work in a real world fashion in the music industry.
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Iconography

Charles Gustine

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How do we understand the places we visit (and even the places we’ve never been)? As a shorthand, we use agreed-upon touchstones - famous places, famous people famous foods, and, of course, dreams. Dreamed-up people and dreamed-up places and dreamed-up things. This podcast looks at a culture's icons - real and imagined - to see what they say about the culture itself, as well as the outsiders who've elevated those icons above all others.
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In this episode of the CX Iconoclast Podcast, host Richard Owen welcomes guest Chris Gopal, a renowned global supply chain expert. Chris shares his insights on the challenges faced by companies in managing their supply chains and how AI and analytics can enhance predictability and mitigate risk. Chris Gopal’s extensive experience in supply chain ma…
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In this podcast, Joe Wheeler, Richard Owen, and Maurice FitzGerald discuss the evolution of customer experience. Wheeler, author of ‘The Digital-First Customer Experience’, highlights how AI and machine learning drive growth and scalability in companies like Spotify and Lemonade. The trio explores the economic implications of AI in businesses, bala…
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Is customer success indeed dead? That’s just one of the questions answered during this discussion. (Spoiler alert: it may well be dying at your company.) Join host Richard Owen and Chris Adlard, co-author of ‘The Customer Catalyst’, as they delve into the essence of customer transformation. Chris introduces us to the ‘C-change diagnostic’, a tool t…
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In this podcast featuring Sean Albertson, a call center expert and author of '4ROCKS', host Richard Owen explores the dynamics of customer experience and business challenges. Sean's four metaphorical rocks—Sedimentary, Metamorphic, Igneous, and Meteoric—symbolize layers of complexity, organizational changes, unexpected events, and external factors …
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Das Narayandas is the Edsel Bryant Ford Professor of Business Administration at the Harvard Business School. In this engaging podcast hosted by Richard Owen, Das reflects on their early connection and dives into decades of B2B client relationship expertise. Das shares insights from his groundbreaking marketing dissertation, emphasizing the nuances …
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In this insightful podcast with host Richard Owen, Joe Pinto reflects on his years at Cisco and the transition to his role as Chief Customer Experience Officer at Pure Storage. Moving from Cisco to Pure, Joe notes the significant size difference and praises Pure's CEO for championing Customer Success. Managing the challenge of maintaining high NPS …
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CX Iconoclasts are people who break with tradition by bringing new ideas and new ways of doing things to our attention. These short extracts from the full discussions cover some great sales and marketing views on the future of customer experience strategies and tactics in the digital age. Richard Owen’s four guests in this short video are: Bill Bin…
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CX Iconoclasts are people who break with tradition by bringing new ideas and new ways of doing things to our attention. These short extracts from the full discussions set out some fascinating marketing-centric views on the future of customer experience strategies and tactics. Richard Owen’s three guests in this video are the famous marketing cartoo…
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CX Iconoclasts are people who break with tradition by bringing new ideas and new ways of doing things to our attention. Join us in this captivating episode as we delve into the remarkable journey of Chris Bishop, Chief Customer Officer at Conga, a trailblazer in revenue lifecycle management software. From Advocacy to Data Science Mastery: Conga's E…
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CX Iconoclasts are people who break with tradition by bringing new ideas and new ways of doing things to our attention. Where better to find such thinking than from major thought leaders and academics, who do not have to live with the restrictions imposed by quarterly business targets and results. These short extracts from the full discussions set …
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2023 was a great year for our CX Iconoclast podcast Richard Owen interviewed many business leaders, and we have picked out some highlights in these short videos. You will get interesting and entertaining advice in these clips from Mark Templeton (Citrix), David Tudehope (Macquarie Telecom), Tom Monahan (CEB), and Steve Byrne (Travel Counsellors). R…
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Today, we sit down with Joe Wheeler, the author of the insightful book “The Digital First Customer Experience.” We dive deep into the design strategies used by top brands like NIKE, Amazon, and Starbucks, and how these strategies have evolved to meet the demands of an increasingly digital marketplace. Highlights: Insights from “The Digital First Cu…
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Today's conversation explores several key themes, including the intensely personal nature of B2B relationships, the impact of generative AI on the buying process, and the many changing roles in today's corporate landscape. Richard Owen, Liam Fahey and Ralph Oliva delve into the evolving nature of B2B marketing within various industries, particularl…
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