Τα καλύτερα Cavell podcast (2024)

1
Balancing Act: Navigating Productivity - Efficiency vs. Effectiveness (Nick Sonnenberg) 23:17

3d ago23:17

23:17

Learn the distinction between efficiency and effectiveness and how to implement a robust communication system for your organization from our guest, the founder and CEO of Leverage, Nick Sonnenberg. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Efficiency and Effectiveness: Nick emphasizes the distinction between …

1
Expanding through M&A: A discussion with CloudClevr 14:35

26d ago14:35

14:35

In this week's podcast our Executive Director, Matt Townend, sat down with CloudClevr 's Group CEO, Steve Harris, to discuss his approach to company expansion through M&A.Από τον Cavell

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From Player to Coach: How Passion and Purpose Shaped a Career in Baseball (John Madden) 30:12

17d ago30:12

30:12

UGoProBaseball Owner John Madden discusses the challenges young athletes face due to social media pressure and highlights strategies for promoting a positive and supportive environment. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Impact of Travel Baseball: The discussion highlighted concerns about the increasin…

1
Cavell chats Channel with Nuvias UC 27:36

1M ago27:36

27:36

Join Finbarr on our latest episode as he sits down with Joel Chimoindes, CEO of Nuvias UC to talk about the changing nature of the UC channel. The discussion covers a lot of topics including AI, growing complexity of UC solutions, and the need to adjust to rapid rates of change.Από τον Cavell

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The All-Star Break of Business: Balancing Work, Rest, and Strategic Planning (Jamey Gordon) 35:05

1M ago35:05

35:05

We are honored to have Jamey Gordon as our guest in today's episode. We delve into the phrase "Doing the right thing... no matter what" and draw parallels between baseball and business. We discussed the importance of surrounding yourself with a supportive community, treating your business like the baseball season, and creating alignment for a more …

1
Consumer Expectations Don't Match Industry Capabilities 21:39

1M ago21:39

21:39

Join Finbarr and Patrick as they talk through Cavell's latest Consumer Research (Available for free now), where we look at what consumer's think of the current state of CX, and discuss how that matches the current capabilities of the CX industry.Από τον Cavell Group

1
Wisdom-Driven Entrepreneurship: Navigating the Path of Smart Decision Making (Thomas Lutz) 44:42

2M ago44:42

44:42

In this episode, we are joined by a special guest, Thomas Lutz, Chair at Covene and Author of the book "Equipping Christians for Kingdom Purpose in Their Work." Together, we delve into the importance of seeking wisdom and making smart decisions as an entrepreneur. Successful business owners often face critical choices and the need for a trusted sup…

1
Investment Opportunities in CX - What to Expect at Cavell Invest 2024 20:16

2M ago20:16

20:16

In our latest episode, Finbarr is joined by Cavell's Director, Matt Townend, to discuss investment opportunities and current trends in the run up to Cavell Invest 2024.Από τον Cavell Group

1
Building Your Dream Team: Surrounding Yourself with Successful Minds (Jacob Turner) 30:11

2M ago30:11

30:11

Unlock the secrets to success by curating the right team, staying focused on your vision, and continuously enhancing your skills. Join us on this exciting new episode of the Dugout CEO with our guest, the founder of Moment Private Wealth, Jacob Turner! TOPICS FROM THIS EPISODE: Compounding in Life and Skill Building: Jacob emphasizes the significan…

1
What you Missed at Enterprise Connect 2024 - Cavell's Summary 15:22

2M ago15:22

15:22

Join Cavell's analyst team as they dissect the latest news and trends from the annual Enterprise Connect event in Florida, this event features all of the largest companies in the CX and Communications space. It really sets the agenda for the year, so let us tell you what that agenda is going to be!Από τον Cavell Group

1
Mastering the Ordinary: Building Powerful Habits for Success (Darrin Gray) 39:13

2M ago39:13

39:13

Explore the art of making deliberate choices, cultivating positive habits, and focusing on personal growth over external achievements with our guest, Darrin Gray. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Faith and Leadership: Darrin emphasizes the importance of serving an "audience of one" and finding victor…

1
The Grit Factor: Unleashing Perseverance in Life and Sports (Britt Lee) 31:49

3M ago31:49

31:49

In today’s episode, we explore the vital elements of success with Britt Lee, the CEO and co-founder of Pure Athlete. During this podcast, we talk about what it means to have grit, how to understand the "why" of those you lead, and how to align goals to foster effective coaching and leadership. Join us on this exciting new episode of the Dugout CEO!…

1
Belly to Belly Leadership: Building Trust Through Relationships (Tim Saunders) 35:57

3M ago35:57

35:57

Discover the essential elements of effective leadership, relationship building, and maintaining the fun factor in both sports and life. Today’s interview is with Tim Saunders, former executive director of The National High School Baseball Coaches Association. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Building…

1
Preparing for Cavell Summit Europe 2024 16:28

4M ago16:28

16:28

Join Finbarr and Patrick as they begin their preparations for the Cavell Summit Europe 2024. Come and hear the main talking points that will be discussed at the event and what topics will be leading the communications industry in 2024.Από τον Cavell Group

1
Breaking Free from the World's Expectations: Embracing Your Own Pace and Potential (Bob Shenefelt) 38:37

4M ago38:37

38:37

With keynote speaker, author, and co-founder of iMatter Bob Shenefelt, we explore the transformative concept of "Slow Down to Speed Up," emphasizing the importance of mindful and intentional living in a fast-paced world. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: The Power of Self-Reflection: The importance of…

1
The Essential Lessons for Leaders: From Tough Conversations to OKGs (Chuck Box) 32:01

4M ago32:01

32:01

Delve into the invaluable lessons essential for leadership development, as highlighted by a top division one leader, Director of player and program development of Texas A&M Baseball Chuck Box. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Building Connections and Relationships: Chuck emphasizes the importance of …

1
Building Self-Led Teams: The Art of Letting Go (Mark Hochgesang) 34:39

4M ago34:39

34:39

With Oregon Sports Angels Investor and Heavy Hitter Sports Podcast host Mark Hochgesang, we explored the art of hiring great people, fostering a self-led team, and the importance of making an impact beyond financial success. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Nike's Success Factors: success factors beh…

1
How is Agent Experience Shaping the Future of the Contact Centre? 23:46

4M ago23:46

23:46

Come and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre environments.Από τον Cavell Group

1
A Framework for Making the Impossible Possible (Hammond Moore) 25:44

4M ago25:44

25:44

Discover the essentials of personal and professional growth. Hammond Moore, President of TOCA Soccer, talks about crafting a compelling life vision, establishing accountability with SMART plans, and embracing feedback for transformative development. Challenge perspectives and encourage a proactive approach to life's journey. Join us on this excitin…

1
One Day at a Time: Navigating Change with Short-Term Goals (Matt Deggs) 32:47

5M ago32:47

32:47

Matt Deggs, baseball coach for the UL Ragin Cajuns, shares his experiences on finding one's purpose (why) and building a supportive community for success. He highlights the significance of family, team, and mentors in overcoming challenges and achieving goals. Listeners can learn about the importance of perseverance, hard work, and a positive minds…

1
The 10-Year Framework: Crafting Your Vision for Change (Rocky Collis) 34:07

5M ago34:07

34:07

In this engaging episode, the CEO of Mustard, Rocky Collis, discusses the power of simplifying complexity, building a company, the importance of routines, and the 10-year framework. He also talks about how having a compelling mission is crucial: consistently communicating your goals and vision to others and fostering a culture of dedication and com…

1
Legacy vs. Vanity: Uncovering Your True Motives (Caleb Kimmel) 31:05

5M ago31:05

31:05

On today’s episode of The Dugout CEO, we are joined by Caleb Kimmel, the CEO and Founder of World Baseball Academy. This conversation shares valuable insights on becoming an MVP leader in any field, from understanding your purpose to developing others. Also shared are essential insights on discovering your purpose, building impactful relationships,…

1
Overcoming Service Provider Challenges in Microsoft Teams 31:20

5M ago31:20

31:20

One of the biggest challenges facing communications service providers is the shift in commercial models. Traditional revenue and margin streams are being squeezed and service providers increasingly need to augment these areas with new products. Value added services (VAS) across customer experience solutions, analytics, and hardware are being explor…

1
Coaching to Victory: Lessons from a World Series Coach (Rich Benjamin) 34:08

5M ago34:08

34:08

In this episode, we are joined by Athletic Director Rich Benjamin and delve into the essential components of achieving success through the lens of leadership, recruitment, and continuous learning. Join us here on the Dugout CEO! TOPICS FROM THIS EPISODE: Coaching Philosophy and Approach: Rich's coaching philosophy emphasizes simplicity, player deve…

1
Driving Revenue from Teams Calling 23:55

5M ago23:55

23:55

Join Finbarr and Mark Herbert from DSNTY to discuss how service providers can drive revenue from Microsoft Teams Calling solutions as well as some useful advice and pitfalls they might face on this journey.Από τον Cavell Group

1
Nurturing Student Leadership (Mike Shaheen) 36:32

5M ago36:32

36:32

On today’s episode of The Dugout CEO, we are joined by Mike Shaheen, Director of Student Leadership at Whitefield Academy, Former Director of Ministry at Fellowship of Christian Athletes, and current Head Baseball Coach at Whitefield. In this episode, we delve into a powerful framework that equips, empowers, engages, and advises students, ultimatel…

1
Don’t Quit: You Might Be One Moment Away from Making Your Dream Become Reality (CJ Beatty) 42:19

6M ago42:19

42:19

In this episode, the baseball and softball Motivator CJ Beatty shares valuable insights on carving a niche, finding your hedgehog concept, and applying parenting principles to leadership. TOPICS FROM THIS EPISODE: Mental Toughness in Sports and Life: CJ emphasizes the significance of mental toughness, sharing personal experiences and explaining its…

1
And That's a Wrap on 2023 24:21

6M ago24:21

24:21

Join Finbarr and Patrick as they sit down to review 2023, in the run up to Christmas. What were the big trends? What did the year hold for UC and CCaaS? You might have lived through it but maybe you need a reminder!Από τον Cavell Group

1
Purpose First: Todd's Guide to Finding Clarity in Life (Todd Gongwer) 45:01

6M ago45:01

45:01

In this thought-provoking episode, Todd Blyleven, advisor to Division 1 World Series Winning Coaches, explores the dynamic tension between competitiveness and valuing human beings in the realms of coaching and leadership. TOPICS FROM THIS EPISODE: Misguided Passions and Priorities: The conversation delves into misguided passions and priorities, exp…

1
There is more than just telephony in Microsoft Teams! 23:25

6M ago23:25

23:25

In this weeks episode, Patrick and Rick Garcia from G12 Communications discuss the range of services that can be enabled in Microsoft Teams beyond just telephony. They explore messaging, customer experience provision, and legacy system integration all of which are critical to enabling effective collaboration.…

1
Discussing the Rise of Omnichannel Customer Experience with DSTNY 22:03

6M ago22:03

22:03

Join Finbarr and Johan Dalström from DSTNY as they discuss the changing customer experience landscape and the need for service providers to tackle the growing complexity of solutions without passing that burden on to their customers. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https…

1
Productivity Beyond Efficiency: Focusing on the Right Things (Gray Mackenzie) 33:36

6M ago33:36

33:36

In this episode with Zenpilot Founder Gray Mackenzie, we explore three critical aspects of personal and professional success: compartmentalization, productivity, and the significance of building and maintaining meaningful relationships. Join us in this enlightening conversation as we explore how compartmentalization can help you achieve your long-t…

1
Building a Winning Business: The Journey from MLB Player to Franchise Owner (Brandon Beachy) 38:47

6M ago38:47

38:47

In this insightful episode with Brandon Beachy, we explore valuable lessons from the world of leadership, resilience, and entrepreneurship. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Transition from Baseball to Business: This topic explores Brandon's transition from a career in Major League Baseball to the wor…

1
The Next Generation of Communication Beyond Voice 16:27

6M ago16:27

16:27

In this week's podcast, we're joined by Saif Ahmed, CEO of SCB Global about the next generation of communications beyond voice and telephony.Από τον Cavell Group

1
Beyond the Diamond: Unveiling the Journey in "The Rookie" (Jim Morris) 42:39

7M ago42:39

42:39

The Rookie Jim Morris shares valuable lessons on leadership, hiring the right people, and the importance of having a supportive team. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Jim Morris's Baseball Journey: The transcripts discuss Jim Morris's unique and inspiring journey in baseball, from his initial dreams …

1
Nuwave Sheds Light on Cross Platform Enablement 25:24

7M ago25:24

25:24

In this episode, Finbarr is joined by Mark Bunnell, COO of Nuwave to chat about the Nuwave solution and the demand for collaboration enablement. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https://www.linkedin.com/company/cave... Twitter: https://www.twitter.com/cavellgroup…

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Discovering Your Leadership Voice: Knowing Strengths and Kryptonite are Key to Helping You Achieve Your Full Potential (Jeremie Kubicek) 38:50

7M ago38:50

38:50

In this episode with the Co-Founder of GiANT, Jeremie Kubicek, we explore the concept of leadership through the lens of the "5 Voices" framework. Our guest, Jeremie, shares invaluable insights on understanding your leadership style, owning your role in problem-solving, and building high-functioning teams. Join us on this exciting new episode of the…

1
Exploring Analytics in the Collaborative Era 29:43

7M ago29:43

29:43

In this week's episode, Cavell's Patrick Watson is joined by Tony Martino, CEO of Tollring to talk about how analytics are adapting to the growth of collaboration. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https://www.linkedin.com/company/cave... Twitter: https://www.twitter.com/c…

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Creating WOW Moments: Impacting Teams and Communities (Tyler Gillum) 43:35

7M ago43:35

43:35

Tyler Gillum, Head Coach of the team Savannah Bananas, shares stories that shaped his character, emphasizing the profound impact individuals can have on one another. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Leadership and Vision at the Savannah Bananas: Discussion about the importance of leadership, particul…

1
Healing from Trauma: Sharing Your Story and Finding Strength (Todd Blyleven) 45:29

7M ago45:29

45:29

In this heartfelt episode, we sit down with the inspirational Todd Blyleven, who shares profound insights on the importance of cherishing life, confronting trauma, and leveraging one's gifts and story to make a meaningful impact. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Trauma and Recovery: Todd Blyleven's e…

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SIPPIO Open Up The Teams Telephony Market to Channel Providers 17:45

7M ago17:45

17:45

In this weeks podcast episode, we're joined by Steve Forcum from SIPPIO as we dive into their new product, allowing channel providers to access the Teams telephony market. We're also joined by Chad McGreanor from Cloud Revolution to hear first hand how it's already becoming a huge success. Subscribe to our newsletter to hear more from Cavell Group:…

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Game-Changing Mental Skills: Lessons from a World Series Champion (Joshua Lifrak) 38:33

8M ago38:33

38:33

In this episode with Director of Performance Limitless Minds and President LIFT UP Consulting Joshua Lifrak, we delve into the key aspects of personal development, emotional intelligence, and building an ideal team. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: The Pressure to Succeed: The conversation explores t…

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The Grass is Greener Where You Water It: Thriving in Your Current Situation (Andy Storch) 39:00

8M ago39:00

39:00

In this engaging episode, our guest Andy Storch, the host of two podcasts, The Talent Development Think Tank & Own Your Career Own Your Life, shares invaluable insights on leadership, personal development, and achieving success by empowering others. Join us on this exciting new episode of the Dugout CEO! TOPICS FROM THIS EPISODE: Discovering Your P…

1
Cavell Summit North America Highlights - AI in Contact Center 26:55

8M ago26:55

26:55

In this episode, join Finbarr and Patrick as they talk about AI in Contact Center and whether service providers should stay in their lanes, and other highlights from the recent Cavell Summit NAΑπό τον Cavell Group

1
A Winning Team: Strengthening Your Marriage and Bond with Your Children (Luke Sawyer) 38:02

8M ago38:02

38:02

In this powerful episode, we are joined by Luke Sawyer, Director of Baseball Chapel, helping ballplayers experience abundant life. With Luke, we tackle the profound subjects of shame, vulnerability, and leadership. Together, we explore the transformative effects of transparency and intentional leadership in business and personal life. Join us on th…

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Swinging for Success: Insights from an Award-Winning Entrepreneur and CEO (Kris Dehnert) 37:13

8M ago37:13

37:13

In this episode, with our awesome guest, Kris Dehnert, the CEO of Dugout Mugs and the Founder of Dehnert Media, we explore the keys to long-term success, the importance of building meaningful relationships, and the value of discernment in decision-making. Join us here on the Dugout CEO! TOPICS FROM THIS EPISODE: Customer-Centric Approach: The commi…

1
Building an Award-Winning Baseball Franchise (Cade Griffis) 53:15

9M ago53:15

53:15

In this episode, we are thrilled to welcome a special guest, Cade Griffis, Founder and CEO of D-BAT Sports, an accomplished entrepreneur and business leader. Together, we explore the mindset and approach required to build a successful business. Cade shares his unique insights and experiences, shedding light on the pitfalls of treating a business li…

1
The Sales Architect: Creating a Winning Sales Blueprint (Lee Salz) 36:13

9M ago36:13

36:13

Join us in this episode as we welcome sales expert and author Lee Salz. Discover how to differentiate yourself from competitors, create memorable experiences, and build strong relationships with customers, prospects, and employees. Lee emphasizes the importance of a prescriptive sales approach, asking strategic questions, and teaching others to rep…

1
Embracing Self-Awareness and Vulnerability (Jeff Johnson) 29:59

9M ago29:59

29:59

On this episode of The Dugout CEO, we are joined by Jeff Johnson, a people Motivator, trusted Media Exec, and an Emmy Winner. In this conversation, Jeff shared valuable insights on success in a leadership position. We discussed that Successful leadership requires self-awareness and humility, acknowledging that you don't have all the answers. Join u…

1
Cavell Summit North America: A Preview of What's to Come 17:19

9M ago17:19

17:19

Join hosts Finbarr Goode Begley - Senior Research Analyst, and Patrick Watson - Head of Research as they discuss the delights of the upcoming Cavell Summit North America. Get a chance to learn about the latest trends and hot topics in the industry. Discover why attending this event in New York with Cavell is a must for you! Learn more here: https:/…

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