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Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State ...
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We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers: The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential. A comprehensive analysis of dystopian …
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We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers: The current state and future of AI in retail: separating hype from substance. Practical applications of AI for retailers and consumers, and how it can trans…
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We are thrilled to present a new session where our CEO Brian Walker conversed with K D Adamson, renowned futurist and ecocentrist. In this session, we discussed: What does the future of AI look like? Should we be bothered by AI itself? How will organisations/CEOs future-proof themselves with AI? How will Chat GPT play an important role in the futur…
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We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist. https://retaildoctor.c…
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We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Jaime Cairns, Chief Strategy Officer at Fluent Commerce. In this session we discuss: The nature of data in retail - How will retailers of the future cultivate data that is meaningful? The future retail experience for customers Time as a currency W…
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We welcome our 2023 Inspirational Retail Leader finalist, Feras Keram, Co-Founder and CEO of Pharmacy 4 Less. Feras talks about his greatest role model, his Father, who's great resilience has inspired him throughout his career to be the leader he is today. Feras also delves into where is best ideas come from. Enjoy this insightful conversation with…
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We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Paco Underhill, Owner of Peckshee LLC, futurist, motivational speaker and author of multiple global bestselling books – including Why We Buy: The Science of Shopping published in 27 languages and used in design schools and MBA programs all over th…
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We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Marcella Larsen, Ex-Microsoft, Ex-Salesforce and founder of Woven Group, as they talk about everything AI. In this session we discuss: - What does the future AI landscape look like? - How can AI assist retailers? - Why should CEOs bother about AI?…
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We welcome our 2023 Inspirational Retail Leader finalist, Paula Maxwell, Head of Retail at Sleepy's. Paula delves into role models that have inspired her throughout her career to be the person she is today. But the thing that sets Paula apart from other retail leaders is her guiding principle - Always being curious, a mantra that Paula puts at the …
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We welcome our 2023 Inspirational Retail Leader winner, Margaret Porritt, Founder of Feathers Boutique. Margaret empowers women and has been doing so from the very start of her career. She has guided many young women in the fashion industry giving them confidence and sharing her knowledge and expertise in such a fickle industry - many of whom have …
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Join Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, as we explore the concept of customer loyalty through: Understanding just what loyalty means to customers, and How you can build that loyalty with your tribe. We hope you enjoy this session!Από τον Anastasia Lloyd-Wallis
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We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Dr Catherine Ball, Associate Professor, author of Convergence and scientific futurist who is on a mission to demystify emerging tech. In this session we discuss: Should consumers question how much and how easily they hand over data/personal inform…
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In this session RDG CEO, Brian Walker invites Business Futurist and Strategist Morris Misel to discuss the future retail landscape, with a focus on technology and its accessibility. What is the purpose of technology in retail? Is all retail governed by technology? Join us as we delve into what will happen in the future of retail. Listen more here!…
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In this session RDG CEO, Brian Walker continues his conversation with our guest Business Futurist and Innovation Expert Craig Rispin to discuss some of the levers of the Future of retail. Join us as we delve into technologies of the future, with further discussions on the omniverse. What do we expect to happen in future years to come in retail? Lis…
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In this session RDG CEO, Brian Walker welcomes back our guest Business Futurist and Innovation Expert Craig Rispin as we discuss some of the levers of the Future of retail. Join us as we delve into technologies of the future, with a focus on AR, the metaverse and multichannel retailing. What do we expect to happen in 2030? What will be the new norm…
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In Episode 4, our COO and Head of Insights Anastasia Lloyd-Wallis discusses 8 consumer trends that were identified by RDG Insights Division at the start of 2022 and how they conducted research frequently to truly understand how consumers feel and what we can expect them to do in the next 6-12 months. How has COVID affected consumer behaviour? What …
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How are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme​​​​​, Director, Retail and Gaming Research at Citi and Retail Doctor Group's CEO Brian Walker and COO Anastasia Lloyd-Wallis as we delve into the latest insights from RDG proprietary research into …
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In Episode 3, Anastasia invites Adam Renn from Aussie Broadband to customer behaviour in the past few months and what is bound to happen in the future. How has COVID-19 impacted the telco space? What are consumer expectations and how do you give customers what they want immediately? We hope you enjoy this session and learn some useful insights!…
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Welcome to The Future of Consumers Podcast hosted by our COO Anastasia Lloyd-Wallis. In Episode 2, Anastasia invites Marketing Specialist Lesley Knight and CMO Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction, as well as consumer trends for the near future. Who are your customer…
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What will happen to the Future of Franchising? As we move towards a retail ecosystem for brands, we start to see centralised data and greater brand consolidation as well as customers shopping across multi channels. Join guest speakers: Richard Thame, CEO of Couriers Please, Anthony Grice, CEO of Clark Rubber, and Jake Bromwich, CEO and Managing Dir…
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In this session RDG CEO, Brian Walker welcomes back our guest The Retail Futurist Howard Saunders as we discuss some of the levers of the Future of retail. Join us as we discuss the rapidly evolving consumer mindset, and as we encounter emerging concepts, metaverse development, as well as a robust discussion around what’s at the heart for this driv…
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The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. This podcast series features insightful conversations between our CEO, Brian Walker and these leaders. In this first episode, we welco…
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As technology continues to advance, major tech companies are heavily investing in devices and capabilities to open the metaverse to users worldwide. How will this then change the way consumers shop in the future and at which rate? Listen to the conversation between our CEO Brian Walker and Jason Greenwood, our frequent guest from Greenwood Consulti…
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In this month's episode, we welcome Brian Solis, a global innovation evangelist from Salesforce, from the US to discuss the changes in the global retail sector, particularly shoppers' behaviours, that are accelerated by the pandemic. Brian Solis and our CEO Brian Walker will together explore emerging concepts such as "Shopping at the edge" and how …
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Welcome to this latest episode of the Future of Retail Podcast Series. In this episode, we welcome Kelly Slessor, CEO of ShopU, Ahbi Vohra, CEO of Okkular and Matthew Craig, Director of MindArc to join CEO Brian Walker in a conversation about Fluid Retail. When omnichannel becomes a hygiene factor for businesses and technology advances at a rate th…
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Welcome to RDG's first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey - Managing Director of Kmart Australia in a discussion on his journey with Kmar…
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In this first episode of 2022, travel to the future of retail with our CEO Brian Walker and Frank Quix, CEO of Q&A Insights Consultancy from the Netherlands. Frank is also the chairman of the Ebeltoft group – a global alliance of retail consultancy of which Retail Doctor Group is an elected Australian member of. Join us as we discuss the future of …
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In this session, join our CEO Brian Walker in his lively conversation with UK-based futurist and retail evolution champion Howard Saunders, who has continuously challenged the norms. Join us as we discuss the changing consumer mindset in today's rapidly evolving climate, and as we encounter emerging concepts such as the god of data and ego graphics…
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Moving through a long period of lockdown, the retail stores have transformed significantly as a result of the changing shopping behaviours and advancement of technology. Join our CEO, Brian Walker, and CEO of Echochamber, Matthew Brown in the UK as they discuss how physical retail evolves with critical implications for retail leaders in the post-pa…
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From the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we we…
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Cloud services have become a major catalyst in building an efficient model for a modern retail business. In Australia, the number of retailers utilising cloud services in their operation has increased significantly over the past few years. As a retailer, it is high time you considered the use of the cloud for your business, and if you're already a …
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Welcome to the latest edition of the future of retail podcast series. As we start to immerse ourselves in the digital stratosphere, we look to the use of technology to power how we engage with customers, a continuation our work in understanding what the future of consumer behaviour in retail will be like. In this session, join Brian Walker, CEO Ret…
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In our latest State of the Nation episode, join Retail Doctor Group CEO, Brian Walker and Head of Insights, Anastasia Lloyd Wallis aas we discuss Building Efficient Retail. With guest speakers: Tom Leak, General Manager at Rebel Sport, and Marcus Bartlett, CFO of Munro Footwear Group we discuss how to build best in class retail focussing on the cri…
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Are you curious about what the future of retail might look like? In this episode, in collaboration with RetailBiz, our CEO, Brian Walker discusses his outlook on the current retail landscape and what consumer trends that he anticipates will come out of this period into the future.
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Welcome to the latest instalment of the Retail Doctor Group State of the Nation Podcast series. In today’s session, we are joined by special guests: Anthony Heraghty – CEO Super Retail Group Jeff Antcliff – Executive General Manager Commercial Services Vinnies VIC Julie Mathers – CEO/ Founder Flora & Fauna Dene Heath – CEO/ Founder LiTMUS Retail Gr…
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Hi, and welcome to the latest instalment of the Future of Retail podcast series. In todays session, we are delightedto have Futurist and Innovation Expert – Craig Rispin join RDG CEO, Brian Walker in delivering some insightful connections for the world of tomorrow speaking on Robotics and Automation. Through such topics as the what the Democratisin…
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Hi and welcome to Retail Doctor Group’s State of the Nation podcast series. The recent surge in COVID-19 cases leading to lockdowns across different states in Australia has seen retailers struggling as the majority of the sector is now forced to close. In this CEO summit, we have invited Natalie Brennan (Muffin Break's General Manager), Carlos Anto…
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Hi and welcome to the latest edition of Retail Doctor Group’s Future of Retail podcast series. In our latest episode, join RDG CEO, Brian Walker as we welcome our latest guest – Jason Greenwood from Greenwood Consulting. Jason is a sought-after ecommerce speaker and legend of the industry. For 20+ years Jason has had the privilege of helping organi…
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Hi and welcome to Retail Doctor Group’s State of the Nation podcast series. As access to physical retail has become challenging during COVID-19, more customers are turning to online shopping. Our latest Retail and Consumer Sentiment research conducted by the Retail Doctor Group insights division shows online sales are the #1 priority for retailers.…
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In this latest episode, we welcome Brian Walker, CEO Retail Doctor Group, and Anastasia Lloyd-Wallis, General Manager and Head of Insights. At RDG, we've been paying close attention to consumer sentiment or the changing nature of consumer behaviours over the years, and retailer sentiment looking at what the leading retailers, CEOs and boards have b…
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Welcome to the latest edition of Retail Doctor Group’s State of the Nation podcast series. Join our CEO, Brian Walke,r and Head of Consumer Insights, Anastasia Lloyd-Walls, in this latest discussion, where we were delighted to be joined by CEO of Adore Beauty, Tennealle O'Shannessy, and former 7-Eleven National Franchise Manager, Tanya Robertson, a…
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In our session today, Retail Doctor Group CEO, Brian Walker takes us on a journey - Navigating the Future of Retail – the seven chapters of the future. Brian Walker uses over 20 years of experience within the retail sector and draws on experiences from around the world, to predict the retail of tomorrow, today. Through these chapters, we explore ho…
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Welcome to the latest edition of the Future Of Retail. We are delighted to bring you this session in which, Retail Doctor Group CEO, Brian Walker, is joined by Cameron Ross, Managing Director of Bleuco APAC whose mission is to democratize payments so that merchants and customers have accessibility, flexibility, and autonomy in the way they choose t…
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One trend that remained strong through all the uncertainty of 2020 is that of sustainable retail. Far from being a passing fad, understanding environmental and social responsibility is proving to be the best way to build a strong strategy. But the question remains: what factors are really important to consumers and swaying their purchase decisions?…
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Welcome to the latest edition of the Future of Retail. In this session, Retail Doctor Group CEO, Brian Walker is joined by HotWax Commerce founder & CEO, Anil Patel to discuss the retail ecosystem of the future. Anil Patel brings over 25 years of business and technology experience having led award-winning development projects for Quest Telecom, Vol…
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4 in 5 retailers expect online sales to increase post-Covid, and 1 in 2 expect in-store sales to decrease. (Source: RDG Consumer and Retail Sentiments Study). Retailer leaders must adapt quickly to win in this new retail landscape. To drive progress through topical discussions and strategic insights, we are thrilled to invite you to our acclaimed S…
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Welcome to the latest edition of The Future of Retail. In today’s conversation we are pleased to Welcome Chakyl Camal - Co-founder and CEO of Panthera Group to discuss the Future of Retail Assets with Retail Doctor Group CEO Brian Walker. Chakyl is passionate about the convergence of digital and in-store retail customer journey and experience. Amon…
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Future of Retail - Episode 5 - Understanding the Future of Retail. Join Retail Doctor Group CEO, Brian Walker, in conversation our guest Business Futurist and Innovation Expert, Craig Rispin, as they discuss emerging business, people and technology trends driving change in our world today and into the near future; change management and how can reta…
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