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Joanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solvin…
 
Casey Hilder is the Director of Marketing at Starbird Chicken, one of strongest and fastest-growing restaurant brands in the country. We were excited to have him on this edition of Give an Ovation! On this episode, Casey and Zack discuss: The importance of adapting Gaining inspiration from others TikTok for restaurants Loyalty: amount vs frequency?…
 
Scott Landers is the Co-Founder of Figure 8 Logistics, a digital service that is helping to pioneer the world's leading food delivery experts of tomorrow. From workshops and industry insights to on-demand support, Figure 8 Logistics truly lends a helping hand to those look to commandeer food delivery systems. Tune in to hear Scott's expertise and f…
 
Lauren Fernandez understands what it means to hustle. Whether it's paving the way as a first generation Cuban American, starting her own business, or helping restaurant brands grow from 1 to 2 units, to 10, and then to 20 and beyond. Lauren is the Founder and CEO of Full Course. Full Course partners with restaurants to optimize existing operations,…
 
Tanvir Bhangoo is truly a jack of all trades. As a digital executive and advisor working with global brands, member of the Forbes Technology Council, former VP of Tech at Freshii, AND Director at Restaurant Brands International, Tanvir understands the tech and tools needed to meet consumers in their space. The list could go on and on but now, Tanvi…
 
James Passafaro is the Co-Founder of Opsi, a daily management tool built to progress the way modern operators manage their restaurant. James channeled his experience as a chef and the issues he saw with tech and employees into restaurant tech. His hands on experience and initiative, James understands what it means to truly help the heart - back of …
 
There may not be anyone with a more impressive hospitality marketing pedigree than Erin Levzow! We can't list it all here, but she has experience marketing for Caesars, MGM, Palms Casino, Wingstop, and is now the VP of Marketing Technology at Del Taco. She is also the recipient of many awards, such as 40 under 40 Brand Innovators, Top Women in Reta…
 
Carl Starkey is the Co-Founder of AWSM Sauce, the world's first sustainability focused sauce and condiment company. If that doesn't scream innovation, I don't know what does! Carl is an expert in all things CPG (consumer packaged goods). Carl provides an interesting perspective to the podcast as his expertise is in sending the consumer home with an…
 
Kathleen Wood! She has 30 years of restaurant leadership experience, she was the Co-founder and President of the Leadership Institute at Elliot Group, President and COO of Rasing Cane's Chicken Fingers, Founder of Suzy's Swirl, and for 14 years has served as Founder and CEO of Kathleen Wood Partners. And she is the author of Founderology - wow! On …
 
With a stack of credentials, Marie Smith has established herself as a leader inside and out of the restaurant industry. As the CIO and Co-Founder of Data360, Smith has dedicated herself to helping the non-tech savvy individuals conquer tech and data. Marie and host Zack Oates discuss: Optimizing the use of tech Helping individuals to normalize data…
 
Xavier Jackson is a former D1 basketball player turned entrepreneur, and the President of Coinlete. Coinlete's mission is to create a community of brands and athletes that recognize the power that each one holds in the relationship + continue giving athletes the resources they need to be successful. Xavier and host Zack Oates discuss: How restauran…
 
Arne Saupe is the VP of technology at Farmer's Fridge. Farmer's Fridge started out offering smart fridges but have grown into at home delivery. Farmer's Fridge's goal? To provide fresh healthy meals whether you’re on the go or at home. Given his experience in tech, Arne understands all aspects of system design and development. Tune in to hear how h…
 
Paul McEnany is a content strategist, product wizard, Host of the Tastemakers podcast, and Co-CEO of Plein Air Agency - a creative company for restaurant brands. Paul brought a breath of fresh/plein air to Give an Ovation! On this episode, Paul and Zack discuss: The biggest mistake restaurants make in advertising The importance of understanding wha…
 
Lloyd Oshiro is the VP of Marketing Innovation at The Food Connector. The Food Connector helps companies to develop and execute marketing plans. With heightened innovation and the ability to see the bigger picture, Lloyd brings his expertise to this weeks podcast episode! On this edition, Lloyd and Zack discuss: Restaurant industry pipeline Food se…
 
Aaron Roberts is the President and Executive Producer at Rising Tides Creative, an all in one creative resource which is used by some of the most forward-thinking restaurants in the industry such as Cali BBQ. Rising Tides Creative is known for bringing restaurants and other brands to life online, and brought those same creative juices to this episo…
 
Tim McLaughlin is a restaurateur and restaurant tech extraordinaire. Having owned two restaurants, Tim understand the grit, innovation, and drive that it takes to run a business in the restaurant industry. Now, as the CEO of GoTab, Tim applies this experience to making payment processes easier and other operations run more smoothly. On this episode…
 
What's the record for person involved in the most organizations at one time? It might just be our guest today, Ellis Winstanley with 11 active positions currently listed on his LinkedIn, some of which include Board Member of the Texas Restaurant Association, President of El Arroyo in Austin, and President of Axial Shift, an operations platform for …
 
Joe Monastero is the COO of Texas Restaurant Association. TRA aims to serve as an indispensable resource for the hospitality and foodservice industry. TRA membership enables your company to build customer loyalty, rewarding careers and financial success. Joe understands what it means to grow a business. Through TRA he is dedicated to helping any an…
 
Jason Berkowitz is the Founder of ARROW UP, a highly-designed training tool for reducing liability, insurance premiums, and building a stronger culture in restaurants. He has extensive restaurant experience, having been involved in over 40 restaurant openings and was most recently the COO of Tocaya Organica. On this episode, Jason and Zack discuss:…
 
Juan Orrego, Co-Founder and CEO of Cuboh, knows what it takes to provide an optimal third party experience. Cuboh consolidates all your online ordering tablets in one device. Juan's middle man perspective has raised him an expert in efficiency, visibility, and post ordering experience. On this episode, Juan and host Zack Oates discuss: Ghost Kitche…
 
Clay Dover is a true restaurant marketing vet with over 30 years in the industry (even though he barely looks 30 years old)! Clay is the CEO and President of Velvet Taco, a concept known for its gourmet tacos and strong brand. He has former experience as a Marketing Manager for Chili's, the VP of Marketing for Apex Restaurant Group, the CMO of Rais…
 
Bryan Solar, GM of Restaurants at Square, is a pro at using tech to help restaurant owners, staff, and customers to bridge gaps. Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. Tune in to learn how you can optimize tech within your business! On this episode, Bryan and host Zack Oa…
 
*Editor's note: Jodie was the Chief Marketing Officer of Fazoli's at the time of this podcast recording. She has since become the CMO of Donatos Pizza. Jodie Conrad is a restaurant marketing veteran with over 30 years in the industry and experience in marketing at Wendy's, Coca-Cola, Fazoli's, and more. She's now the Chief Marketing Officer at Dona…
 
Colin Webb is the Co-Founder and CEO of Sauce Pricing. Sauce allows you to leverage your restaurant data to increase profit margins and grow sales. In just a few clicks, your company can scale expert pricing strategies. With an eye for data optimization, Webb's expertise enables him to unlock a goldmine of data for companies. On this episode, Colin…
 
Sam Caucci is the CEO and founder of 1Huddle, a training platform that aims to improve staff performance and better prepare employees for the workforce. 1Huddle has changed the training game by engaging employees with quick paced games that are customizable to the company's brand and can be played in under five minutes. If you're feeling déjà vu, t…
 
Rachael Nemeth truly understands what it means to work in the restaurant industry, from line cook to manager! Nemeth now takes on being CEO at Opus, a powerful training technology designed for your "deskless" workforce. Opus creates multimedia lessons and distributes them over mobile, helping you to strengthen your workforce. On this episode, Zack …
 
Tommy Kirk was a classic Disney child actor, starring in dozens of films and making big money for the studio. But as he grew older, his celebrity status waned until the fateful day when he was cast aside by the industry he sacrificed his childhood for. Opening and Closing Music Credit: Deadly Roulette by Kevin MacLeod https://incompetech.com/ Promo…
 
Bennett Maxwell is the CEO of Dirty Dough, home to super-stuffed cookie bombs! Dirty Dough is bringing one-of-a-kind cookies to the masses, and helping entrepreneurs find passion and success! With a background in sales, Maxwell brings his charismatic spirit to the Give An Ovation Podcast! On this episode, Zack and Maxwell discuss: Picking a franchi…
 
Steve Madonna is the SVP of Culinary at Bar Louie, the Original Gastrobar concept with about 70 locations nationwide. Previously, Steve spent 12 years working as a Chef and Culinary Director at Wolfgang Puck. Steve is an expert is menu design and brought a Puck-ton of actionable insights to this edition of Give an Ovation. On this episode, Zack and…
 
Jean Harlow, the Original Blonde Bombshell, was on the fast-track to becoming Hollywood's brightest new star. But just 10 years into her career, Jean suddenly died, but the imprint she left in cinematic history, will live on forever. Opening and Closing Music Credit: Deadly Roulette by Kevin MacLeod https://incompetech.com/ Promoted by MrSnooze htt…
 
Clayton Wood, CEO at Picnic, is pursuing innovation by making automation the future. Picnic is the essential back-of-house assembly line. The modular food prep station assembles your pizzas with precision and speed, delivering a consistent product every time. Say hello to the future of restaurant tech with this week's podcast episode! On this episo…
 
Tammy Billings is a co-founder at Aben, a marketing operating system that alerts, executes, and measures ROI from data. Tammy's foundational belief for Aben was the idea that the data available to large enterprises should be open for all businesses to leverage. With an affinity for sales, technology, and data analytics, Tammy brings her vision to t…
 
Akash Kapoor, CEO and Founder of Curry Up Now, is renowned for more than his growth from food truck to brick and mortar. As Chief Troublemaker, Akash is an expert in finding growth through discomfort and pushing the envelop. Tune in to find out key tips on growing your business and stepping outside of your comfort zone! On this episode, Akash and h…
 
Richard Zaro, Founder and CEO of Cutlets Sandwich Co., is looking to disrupt the sandwich landscape and nationalize cutlets. Zaro has proven his ability to keep the consumer happy and smooth out the consumer journey through online interactions. On this episode, Richard and host Zack Oates discuss: Customer satisfaction Consumer touch points Online …
 
Allen Beck, director of off-premise and catering at Costa Vida, is an expert in all things third party and online ordering. This week, he brings experience with catering and working as a go-between to our podcast and shares how he reaches out and maintains relationships with third parties. On this episode, Allen and host Zack Oates discuss: Third p…
 
Nick Bogacz, founder and president of Client Pizza & Draft House, has proven his ability to grow a business. With over 20 years of experience in the pizza and restaurant industry, Nick opened his first location in 2012 and has grown his operations to six current locations! On this episode, Nick and host Zack Oates discuss: Managing responsibilities…
 
Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer). On this episode, Michel and host Zack Oates discuss: W…
 
Sun Choi is the Co-founder of Yummy's Korean BBQ and Sushi, a family-run restaurant located in Orem, Utah. In this episode of Give An Ovation, Sun Choi offers valuable insight as to what inspired him to leave the IT security industry and open a restaurant alongside his family. This episode is extremely personable as we learn more about his culture,…
 
Chad Horn, Co-founder and COO of Devour, is bringing restaurant tech to a whole new level. Devour is the first web3 payments, NFT and rewards platform catering to restaurants and their guests. Chad has paved a people-oriented career and is bringing the immense opportunities of Web3 technology to restaurants. Chad's episode is only the tip of the ic…
 
This episode of Give An Ovation Features Lee Kindell, Founder and CEO of Moto Pizza! Famous for their deepish and other delicious and doughy menu items, Kindell is an expert at bettering your brand. The key ingredient? Passion. Tune in to Lee's deep dish on how to develop your brand through passion, skill, and drive. On this episode, Lee and Host Z…
 
As CEO and founder of Piestro, a fully automated pizzeria, Massimo Noja De Marco is no stranger to thinking creatively and bringing positive guest oriented service culture. With over 20 years experience in the hospitality industry, Massimo is commandeering innovation within the restaurant industry. On this episode, Massimo and Host Zack Oates discu…
 
As founder and CEO of not one but two companies, Troy Hooper is a jack of all trades! As founder and CEO of Kiwi Restaurant Partners, Hooper offers hospitality consulting, management, development, franchising, and concept creation services. This podcast is especially engaging and you definitely won't want to miss it. On this episode, Troy and Host …
 
Tomer Molovinsky is the CEO and cofounder at Per Diem. Per Diem is a subscription business that partners with neighborhood businesses to create food and drink experiences their customers love. Tomer has built Per Diem into a company where hospitality and innovative tech meet. On this episode, Tomer and Host Zack Oates discuss: In store vs digital p…
 
Gage Anderle is a director of virtual brands at Dickey's Barbecue Restaurants, Inc., a family owned restaurant franchise. His experience in brand management, sales growth, strategic planning, and more has enabled Gage to take brands from brick and mortar to 100+ ghost kitchen operations. Tune in to hear what Gage has been cooking up in the virtual …
 
Solomon Choi is the founder and CEO of 16 Handles. 16 Handles is New York City's first self serve frozen yogurt shop. With over 20 year experience in the restaurant industry, Solomon's restaurant concept became the segment leader in NYC and grew to over 40 locations internationally. Tune in to hear how he rose to the entrepreneurial top and took a …
 
Alex is a restaurant industry innovator, in-demand speaker, and passionate advocate for restaurant operators and workers. A fourth-generation restaurateur, the restaurant business has been in Alex’s blood for over 85 years. Alex currently leads Nextbite, a digital platform designed to develop restaurant delivery. Tune in for his expertise in restau…
 
Monte has over 40 years in the industry working every position from dishwasher all the way to Director of Operations. As a restaurant coach and hospitality coach Monte shares his wealth of knowledge in food, beverage, hospitality, service, sales, and cost controls that he has gained through 40 years of success and mistakes. On this episode, Monte a…
 
Will Pacio is the cofounder and CEO of Expo, a data science platform that has contributed greatly to transforming the hospitality industry. Expo focuses on helping large multi-unit operations better leverage all of their data in one integrated solution. With over 20 years in the restaurant industry- with responsibilities ranging from line cook to h…
 
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