Τα καλύτερα Music Retail podcast (2024)

1
From Small Space to Big Player: The Journey of Dave’s Guitar Shop 43:35

15d ago43:35

43:35

In this conversation, Dave Rogers shares the journey of establishing and growing Dave's Guitar Shop, from its humble beginnings in a small space to becoming a significant player in the guitar retail market. He discusses the evolution of the business, the impact of the internet on sales, and the challenges faced over the years. Dave emphasizes the i…

1
Band Instrument Repair in High Schools: A New Approach to Career and Tech Education 47:28

28d ago47:28

47:28

This conversation explores the innovative approach to teaching high school students about band instrument repair, initiated by Aaron Moss in response to the retirement of a local music store. The discussion covers the development of a curriculum, student engagement, funding through CTE programs, and the importance of balancing educational initiativ…

1
The Future of Instrument Repair - Opportunities and Challenges with Bill Mathews, Executive Director of NAPBIRT 1:32:18

1M ago1:32:18

1:32:18

In this conversation, Donovan Bankhead and Bill Matthews discuss the current state of the instrument repair industry, focusing on the growing demand for repair technicians, particularly among younger generations. They explore the appeal of instrument repair as a career, the challenges faced by technicians, and the importance of fair compensation an…

1
Navigating Growth and Culture: John Tarpley on Leading a Multi-Location Music Retailer 1:02:52

4M ago1:02:52

1:02:52

In this episode of the Music Retail Podcast, Donovan Bankhead interviews John Tarpley from Tarpley Music. They discuss the history and founding of Tarpley Music, which dates back to the 1920s. They also talk about the challenges and benefits of having multiple locations, as Tarpley Music has nine locations. They touch on the importance of culture b…

1
Overcoming Challenges and Empowering Teams: The Bandwagon Music Journey with Jennifer and Linden Lantz 1:32:20

5M ago1:32:20

1:32:20

Summary In this episode of the Music Retail Podcast, Donovan Bankhead interviews Jennifer and Linden Lantz, the owners of Bandwagon Music and Repair in Nashville, Tennessee. The Lantz's background is in music education, with Lyndon specializing in instrument repair. They started Bandwagon as a small repair shop and gradually expanded to include ret…

1
Using Automation & Building your Industry Friends Groups - with EJ Dombrowski (Jim's Music) 1:23:58

5M ago1:23:58

1:23:58

SummaryDonovan Bankhead and E.J. Dombrowski discuss their friendship and the impact of reaching out to each other. They talk about the challenges of running a music store, being resourceful, and staying competitive in the industry. They also touch on the importance of automation and delegation in order to focus on innovation and growth. The convers…

1
Navigating Change: Insights on Hiring, Diversity, and Marketing in the Music Industry with Michael Santander 1:18:56

6M ago1:18:56

1:18:56

Donovan Bankhead interviews Michael Santander, General Manager of Instrumental Music Center, about his journey in the music retail industry and the importance of hiring the right people. They discuss the shift in employee mindset from wanting to be part of a 'family' to valuing a team environment. They also emphasize the need for businesses to prio…

1
Building a Business that Lasts! Hickey's Music -130 Years and Counting, with Dave Zimet 1:17:43

11M ago1:17:43

1:17:43

Hickey's Music is a 130+ year old business in Ithaca, NY. Dave has owned in since the 1990s, and shares the lessons he's learned along the way. --- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
Remembering Sammy Ash - Sam Ash Music. What is it like to be the largest family owned music chain? 1:16:11

1y ago1:16:11

1:16:11

What a treat it was to get to talk with Sammy Ash about Sam Ash Music, his thoughts on the other national competitor, how he feels about vendors selling direct (here’s looking at you, Fender), and much more! Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with …

1
Start a Profitable Instrument Rental Program with Ben Borkowski 51:49

1+ y ago51:49

51:49

Ben Borkowski of Marich Music and Taylor Harnois discuss how Ben found a way to take his skills as an instrument repair technician and built a successful business. They discuss how software solutions helped him focus his business and shed the load of paperwork and other hassles. Ben shared what he learned about how to grow a nearly 50 year-old loca…

1
Remembering Lori Supinie - Senseney Music, Wichita, KS 1:20:52

1+ y ago1:20:52

1:20:52

Resharing this interview with Lori, with some brief thoughts from me in the intro. --- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
Jamie Major, Reverb - Selling Music Gear Online 29:22

1+ y ago29:22

29:22

Taylor Harnois and Jamie Major, seller engagement manager at Reverb, talk about using the platform at reverb.com to help improve online sales. They talk about how the Reverb platform can help sellers of any size bring more visibility to their music shop and make more sales. -- SPECIAL PROMOTION -- For listeners of this podcast, Music Shop 360 is of…

1
Tara Noble, Dubs Drum Basement - Long Term Customer Relationships 44:15

1+ y ago44:15

44:15

Taylor Harnois and Tara Noble talk about the challenges and rewards of specialization in the retail music industry. Tara discusses the benefits of building lasting relationships based on expertise and the network of drummers she associates with. Tara also shares some of her insight and advice she learned from years working in the retail industry. -…

1
Carolyn Iga, Neighborhood Music School – Fostering A Cultural Community 28:50

1+ y ago28:50

28:50

Taylor Harnois and Carolyn Iga talk about what started as a love for music developed into an entrepreneurial adventure in music instruction. Carolyn’s restless nature led her to look for a new way to blend a music school and retail music shop and how she found tools and models to help support her passion for music and her desire to serve and elevat…

1
Enumclaw Music, Serving the Music Community 46:21

1+ y ago46:21

46:21

David Bozich and Michelle Ventura talk with Taylor Harnois about the challenges of running a music store in a small town. They discuss how going online has enabled them to find audiences outside of the market and better serve local musicians. They detailed how refining their business processes has helped streamline their business. They also discuss…

1
Genevieve Swift, Lashof Violins - Providing A Personalized Experience 25:52

2y ago25:52

25:52

Episode Summary Taylor Harnois and Genevieve Swift of Lashof Violins talk about the history and tradition of running a violin shop with decades of presence in Maryland. Genevieve tells the story of how she and her business partner met and decided to pursue the manufacturing of fine string instruments. They talk about the importance of accumulating …

1
Migrating Your Data with Music Shop 360 25:23

2y ago25:23

25:23

In this episode Taylor Harnois talks with Music Shop 360’s data migration experts Neils and Jesse. They talk through common migration concerns for shop owners and how they address data when converting to a new point-of-sale software. They talk about the solutions they have found to migrate historical data from almost all existing systems. Neils and…

1
Casey Green, Guitarma - Creating A Welcoming Atmosphere 27:54

2y ago27:54

27:54

Casey Green and Taylor Harnois talk about the joy of operating a music shop focused on delivering excellent used gear to musicians. They discuss the importance of focusing your shop’s product mix and looking for ways to differentiate your business. Used equipment can be a challenge, but if you know what you're try to sell and how to communicate wit…

1
David Lardizabal, Davids’ Broken Note - A Passion For Repair 29:54

2y ago29:54

29:54

Taylor and David talk about how David got into the instrument repair business. They discuss how always increasing your expertise allows you to create opportunities for growth. David talks about how improvements in running a business and instrument repair have saved him time and effort. His repair videos and reputation in the music community has ena…

1
Announcement: New Host, New Brand 1:00

2y ago1:00

1:00

Hello everyone! I'm the new host of the Music Shop podcast, Taylor Harnois. This short episode is just to introduce myself and announce that our sponsor, Rain Retail Software has created a new brand called Music Shop 360. This software still has all the same great features of Rain, but includes new features specifically for music stores. If you're …

1
Just What the Dr. Ordered: Effective Marketing Tips for the Holidays and During a Recession - with Bob Phibbs, The Retail Doctor. 38:50

2y ago38:50

38:50

What's the point of doing marketing that checks a box if it doesn't move the needle?Bob gives us excellent, expert advice on how to connect to our customers. --- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
John and David Connors, Connors Music - Modernizing A Music Store 25:15

2+ y ago25:15

25:15

Eric Thornton talks with John and David Connors to discuss how they transformed a successful family owned music store into a thriving online music business. The Connors share their experience of discovering that they need to provide an eCommerce platform for their store and how they came to choose Rain as the best POS system for them. They discuss …

1
Nate Corning, Mark's Guitar Shop - Thriving During a Pandemic 21:38

2+ y ago21:38

21:38

Nate Corning discusses the rewards and challenges of running Mark’s Guitar Shop in Spokane, Washington. The shop focuses on service and sales of new and used equipment and the strategies and tools they use to accomplish their goals. Although Nate started his career as a performer he discovered a love of the retail music business and the skills he c…

1
Miles Stewart, Musician Supply - Never Leave Customers Disappointed 28:01

2+ y ago28:01

28:01

Miles Stewart of Musician Supply discusses the music store business in South Carolina. Miles focuses on meeting the customer where they want to be. He talks about creating in-store and online experiences that meet customers unique needs and not leaving them disappointed. Eric and Miles explore how music stores learn and adapt to the changing market…

1
Max Larson, Centre Music House - Using Software To Save Time 27:39

2+ y ago27:39

27:39

Max Larson of Centre Music House discusses how his family built a business based on private lessons. Max has spent the last decade modernizing and automating the business to enable staff to focus on what they do best and enable technology to solve some of its backend processes. Max tells the story of how modernizing lesson scheduling helped elimina…

1
Will Roffers, Owner of Northland Music Center - Instrument Rental Strategy 24:42

2+ y ago24:42

24:42

Will Roffers of Northland Music Center discusses with host Eric Thornton of Rain Retail Software how Will built a successful music store in Northern Wisconsin. They talk about how Will grew what he describes as a music closet into a thriving physical location and an online business that serves musicians, students, and enthusiasts across the region …

1
The Chapmans, Owners of The Acoustic Shoppe - The Customer Experience 32:29

2+ y ago32:29

32:29

John, Jeremy, and Jason Chapman of The Acoustic Shoppe sit down with Eric Thornton of Rain Retail Software to talk about how the Chapman brothers have turned happy accidents from their life into a successful music store recognized as a leader in specialized music business. The Chapmans and Eric tell the story of how they grew the business from its …

1
Introducing The Music Shop Podcast 0:40

2+ y ago0:40

0:40

Are you a music store owner looking to take your business to the next level? In The Music Shop podcast, we talk with stores from all across the country about their story, the challenges they are facing and how they are overcoming those challenges. We talk everything from ecommerce strategy to inventory management to how to get new customers in the …

1
Lee Coats - owner of Springfield Music, Inc from 1986-2020. Growing to Transition. 1:07:31

3y ago1:07:31

1:07:31

This was recorded off the cuff using my cell phone, so please excuse the poor audio quality. But I think you'll hear the love, respect, and gratitude we have for one another in this episode. This is a bit of a trip down memory lane for Springfield Music, but for those interested in our history or growth, or those who are considering an ownership tr…

1
Mark Hebert: Cosmo Music - Ontario, Canada & The Musical Instrument Superstore! 55:21

3y ago55:21

55:21

Cosmo Music has blown my mind ever since I first heard of them at the NAMM Top 100 Awards! One of the largest interactive music stores in the world - there is lots to learn from this episode. The history of Cosmo Music Pictures of the store --- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support…

1
Crystal Morris (CEO of Gator) on Getting Women in Leadership, Building a Business, and Outsourcing. 1:11:22

3y ago1:11:22

1:11:22

I know I got LOTS of useful things from this conversation that I needed to hear NOW, and I’m sure you will too. Learn how to be proactive in getting women in leadership roles in your organization, design products and programs to meet your customers desires, building culture, growth through acquisition, making key hires, how to do all the marketing …

1
Squiggy DiGiacomo of The Music Experience 35:12

3y ago35:12

35:12

In this episode we sat down with the great Squiggy DiGiacomo of The Music Experience. Squiggy is always a ton of fun, we discuss what he has been been up to and what is on the horizon. Check out http://themusicexperience.com/ for more info. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument communi…

1
Tony & Andrew of EMD Music 33:11

3y ago33:11

33:11

In this episode we sat down with Tony Graham and Andrew Swift of EMD Music to talk what they have been up to. For more info on EMD visit: https://www.emdmusic.com/ The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a reliable source for diverse music products. If you need invento…

1
Jack Schwarz of Fano Guitars 43:15

3y ago43:15

43:15

In this episode we sat down with industry legend Jack Schwarz. Jack is a wealth of knowledge and his energy and passion are inspiring. We talk everything from his time with Fender to what he is up to now with Fano Guitars. Check out what Jack and his team are up to here: https://www.fanoguitars.com/ The Music Retail Show is brought to you by MIRC, …

1
Brian Berk of The Music & Sound Retailer 35:13

3+ y ago35:13

35:13

In this episode we sat down with Brian Berk, editor in chief of The Music & Sound Retailers. We always enjoying seeing Brian and having the chance to sit down and talk. Check out https://msretailer.com/ for more from Brian and his team. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community b…

1
Evan Vallis of LPD International 29:14

3+ y ago29:14

29:14

In this episode we sat down with Evan Vallis of LPD Music International. Evan and his team at LPD are a full-line musical instrument, accessories, and pro audio equipment distributor based out of Michigan. Check out https://www.lpdmusic.com/ for more info! The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical in…

1
Ted Burger of Hanser Music Group 36:54

3+ y ago36:54

36:54

In this episode we sat down with Ted Burger, President of Hanser Music Group. Ted and his team are doing some really great work, check out https://hansermusicgroup.com/ for more info on what they are up to. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a reliable source for …

1
Allen McBroom of Backstage Music 34:01

3+ y ago34:01

34:01

In this episode we sat down with Allen McBroom, owner of Backstage Music in Starkville, MS. Allen is an industry vet and stays connected to the industry via the iMSO and as a columnist for The Music & Sound Retailers magazine. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a …

1
Gamal Nagi of Grover/Trophy Music Products 54:54

3+ y ago54:54

54:54

In this episode we sat down with Gamal Nagi of Grover Tuners/Trophy Music Products. We had a great time talking tuners and more! Check out https://grotro.com/ for more info. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a reliable source for diverse music products. If you ne…

1
James Tsaptsinos of KMC Music 37:51

3+ y ago37:51

37:51

James Tsaptsinos, VP of Global Sales for KMC Music sat down with us at our booth during the 2021 Summer NAMM show. We talk about everything from what is going on at KMC to James' own podcast. We had a great time talking with him! Check out https://kmcmusic.com/ for more info on KMC. The Music Retail Show is brought to you by MIRC, LLC - providing s…

1
Glen McCarthy of Teaching Guitar Workshops/GAMA 30:45

3+ y ago30:45

30:45

In this episode we sat down with Glen McCarthy, Executive Director of Teaching Guitar Workshops and board member of GAMA (Guitar & Accessories Manufacturers Association). Glen is a wealth of knowledge and his passion for music education is as inspiring as it is important. Check out https://www.discoverguitar.com/ for more info on GAMA Check out htt…

1
Mark Anzelc of Reverb.com :: Summer NAMM 2021 30:26

3+ y ago30:26

30:26

In this episode we sat down with Mark Anzelc, Sales Engagement Manager at Reverb.com from our booth at the summer NAMM show. It's always good to see Mark, he has great insight into how to maximize your potential on Reverb. The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a reli…

1
Adam Levin Summer NAMM Interview 22:33

3+ y ago22:33

22:33

In this episode we sat down with Adam Levin of Chuck Levin's Washington Music Center from our booth at the summer NAMM show. Visit https://chucklevins.com/ for more info on Adam's store.

1
Trevor Fedele of MXL Mics 45:10

3+ y ago45:10

45:10

In this episode we sat down with Trevor Fedele, director of MXL Microphones. We had a great conversation with Trevor about all things MXL and much more! Find out more about MXL: https://mxlmics.com/ The Music Retail Show is brought to you by MIRC, LLC - providing solutions for the musical instrument community by being a reliable source for diverse …

1
Dealer Profile: Kevin Johnson of Music-Go-Round 1:03:22

3+ y ago1:03:22

1:03:22

In this episode we sat down with Kevin Johnson, owner of 3 Music-Go-Round locations. Kevin dives into his history of over 25 years in music retail as well as some of his strategies for buying and selling music products. View Kevin's stores here: Music Go Round Columbus - https://www.musicgoround.com/locations/columbus-oh Music Go Round Ann Arbor - …

1
Chris Trombley - John Keal Music. Just EMBRACE It! 45:48

3+ y ago45:48

45:48

Chris shares how he went from a substitute teacher needing a job to the owner of John Keal Music.--- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
Wanna Know How to Build Your Business to Last 100+ Years? Nick & CJ Averwater (Amro Music) Share! 1:03:23

3+ y ago1:03:23

1:03:23

What does it take for a business to thrive for a century? Listen and find out!--- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
Beth Houlihan - Kidder Music (Peoria, IL). The 2nd Generation Family Music Store. 52:54

3+ y ago52:54

52:54

Beth shares the history of Kidder Music, how it was founded by her parents, and her experience growing up and taking over the day to day.--- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

1
Jeff Moore: Senior Vice President, ESP Guitars 1:04:54

3+ y ago1:04:54

1:04:54

In this episode we sat down with Jeff Moore, Senior Vice President of ESP Guitars. Jeff is a great guy with a long history in the industry. We discuss all things ESP/LTD as well as Takamine, and much more. Check out https://www.espguitars.com/ for more info on what Jeff and his team are up to! The Music Retail Show is brought to you by MIRC, LLC - …

1
Lesson Studio Update: Mason Music, Resonate Music School, San Diego Music Studios 1:23:23

3+ y ago1:23:23

1:23:23

How has the pandemic affected music studios - specifically those businesses that are primarily focused on teaching? What are their thoughts on the future?--- Support this podcast: https://podcasters.spotify.com/pod/show/musicretail/support

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