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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recogniz ...
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What questions are on your mind? That’s the question I posed to you last month when I asked you to “Ask me anything!” I received many great questions and, as promised, I’ve picked five to dive into during this episode. Asking the right questions is a fundamental part of leading transformational change. It’s not just about finding answers—it’s about…
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Is your organization stuck in a constant state of crisis, where everything feels like an urgent, must-fix-now situation? As a leader, cutting through that noise is key to prioritizing and aligning your team’s efforts to focus on what really matters. In this episode, Isaac Mitchell, VP of Operational Excellence at Ballad Health System, shares his ex…
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It’s Chain of Learning’s first anniversary this month! And it’s the time of year for gratitude and thanks – and for reflection. Thank you for listening and for being part of this Chain of Learning that we are growing together. To mark this podcast milestone, I want to practice what I talk about on nearly every episode – reflection – as I believe it…
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Has your organization been making progress on its continuous improvement journey, only to find things starting to stall? Is your team hesitant to share ideas, or are your lean or process improvement initiatives viewed mainly as cost-cutting measures rather than a comprehensive strategy for long-term success? Perhaps you've been focusing on just one…
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Do you ever feel like you're stuck between chaos and bureaucracy, unable to break free from the status quo? You are probably facing a common challenge that other leaders and change practitioners experience: how to navigate uncertainty while trying to drive innovation and agility in your organization. In this episode, Atif Rafiq, seasoned C-suite ex…
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Do you ever feel stuck as a leader? It may seem like no matter how many problems you solve or tools you implement, you're still not seeing progress toward a sustainable organizational culture of continuous improvement and operational excellence. Maybe you have been leading change the wrong way. In this episode, Cindy Hinds shares what she’s learned…
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Ever felt like your meetings or workshops aren’t moving the needle? How would you like to facilitate your next work session with confidence and ensure that your leaders are leaving motivated, aligned, and action-oriented? Whether you're a continuous improvement practitioner, consultant, manager, or executive—facilitation is a crucial skill to maste…
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Want to inspire action in your presentations and transform your message from boring to unforgettable? The secret: it’s not data and facts that create impact — it's your stories. As humans, we’re wired to remember and respond to stories because they connect with our emotions and drive our decisions. Storytelling is more than just a trending term; it…
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25 | Get Results Through the Power of Serious Leadership [with Kecia Kelly and Amy Chaumeton]
51:40
Do you and your leadership team feel burdened by solving all the problems that get in the way of achieving the results your organization needs? You’re not alone. This is the crux of the leadership challenge: transitioning from being the primary problem-solver to a transformational leader who creates the conditions for their people to achieve result…
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If you're passionate about continuous improvement, quality, or operational excellence, chances are Dr. W. Edwards Deming has shaped your journey—even if you haven't realized it yet. But do you know how this influence came about and the profound impact Deming’s management theories have had on shaping quality and improvement approaches such as Lean, …
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What does “winning” mean to you as a leader? And what is your leadership role in creating a winning strategy and organizational culture? According to Billy Ray Taylor, CEO and President at LinkedXL and former Goodyear Tire executive, winning is not only about setting a clear strategy and aligning on the goals and metrics, but engaging your team mem…
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Have you ever paused to reflect on the critical moments of your life and realized their impact on your own trajectory and others' lives? In this special episode of Chain of Learning, I welcome back Isao Yoshino as we celebrate our decade-long partnership and the anniversary of our book "Learning to Lead, Leading to Learn." Together, we discuss the …
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Today's guest, Isao Yoshino, a 40-year Toyota leader, has influenced thousands of leaders worldwide and inspired my book, "Learning to Lead, Leading to Learn." Join us as we celebrate two anniversaries: our first meeting in July 2014 and the four-year anniversary of our book. In Part 1 of our conversation, Mr. Yoshino shares his insights on leaders…
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Have you ever received blank stares from leaders when you’ve advocated that they adopt an improvement method or tool you know will help them? Perhaps the problem is not your idea but rather that you aren’t communicating in a way that connects these concepts with the business outcomes they need or in language that they understand. One hurdle that ca…
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Do you e𝘃𝗲𝗿 𝘄𝗼𝗻𝗱𝗲𝗿 𝘄𝗵𝘆 𝘆𝗼𝘂𝗿 𝗶𝗱𝗲𝗮𝘀 𝗱𝗼𝗻’𝘁 𝗴𝗲𝘁 𝘁𝗵𝗲 𝗯𝘂𝘆-𝗶𝗻 𝘁𝗵𝗲𝘆 𝗱𝗲𝘀𝗲𝗿𝘃𝗲 — 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄 𝘁𝗵𝗲𝘆 𝗵𝗮𝘃𝗲 𝗯𝗲𝗻𝗲𝗳𝗶𝘁? Or have you ever struggled with getting your senior team on board with your vision for change, getting support for a new initiative, or getting leaders to sign on to your services as a coach or consultant? Good news — mastering the skil…
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What do you think of when you hear the word “kaizen”? An event? A process that you are working on improving? Something else? The Japanese word “kaizen” is usually translated to mean “continuous improvement.” But there is a deeper meaning. It’s actually the lynchpin to creating a real culture of continuous improvement. In this episode, I unpack the …
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Does successful change always have to start from the top? How can you stop pushing change on your leaders and instead create pull from them for the organizational culture you envision? If you're leading continuous improvement internally, these questions are crucial because they address the challenge of how to cultivate a workforce of capable, engag…
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Are you focusing on the right problems in your organization? More importantly, are you creating the conditions and processes to solve them effectively? In this episode, Mark Graban and I explore the importance of developing the skills of an Analytical Systems Thinker—one of the eight core competencies in my Change KATALYST™ model—to catalyze truly …
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Want to know the secret to success? It’s about embracing lifelong learning, being willing to try new things and seek out information, setting intentions to get better, and embracing the failures that come with learning your way forward. I believe when we stay in learning – a learning attitude, mindset, and practice – anything is possible. Being a “…
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What's your reaction when you hear the phrase “corporate politics”? Does it make you cringe and want to run away, or do you get curious about how to leverage them to influence outcomes? In this episode, Betsy Jordyn joins me to discuss the essential skill of how to successfully navigate organizational politics. As a long-time organizational develop…
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Have you ever had a team member look at you with frustration when you share your great ideas and suggestions with them? Or, have you ever felt like—with all the things you need to solve and do—you don’t have time to ask questions? Like you’re stuck putting out fires rather than nurturing, growing, and developing the people you lead? If this resonat…
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What is the difference between authentic cultures of continuous improvement versus superficial displays? In this episode, Patrick Adams shares his insights on the heart of organizational culture and transformational leadership and highlights the essential elements of a real culture of continuous improvement -- so that you can ensure that you and yo…
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What’s your purpose as a continuous improvement leader? And how can you fulfill your potential as a transformational change leader? Tune in to my conversation with master operational excellence change leader Karen Martin to find out! Becoming a transformational change leader means balancing your technical skills to deliver results while cultivating…
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What if you had a new superpower that would unlock your leadership potential? One so simple yet will amplify your impact, open doors to the C-suite, and accelerate engagement across your organization so that you deliver more business results while realizing your vision for a people-focused learning culture? This episode unveils your superhero cape …
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Move from Technical Expert to Influential Leader Do you want to move beyond being a tools or process improvement project “doer” or technical expert to a transformational change leader? Have you wanted to step into greater influence and impact in your organization? Or perhaps you're a leader seeking to create broader organizational change but don't …
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Have you ever wondered why some organizations consistently outperform others? And why, even when using the same tools and methodologies, some companies are able to leverage them to achieve success whereas at others they just become the flavor of the month? If you are curious about the answers, you won't want to miss this episode with Steve Spear an…
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What if HOW you go about setting your goals can change the impact you have – even more than the goals themselves? It’s that time of year for setting goals, to reflect on what you achieved – or didn’t achieve – in the past year and make resolutions and big goals for the coming year. Yet most of us have it backwards when we go about setting goals. We…
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Quick question, have you ever wondered what it would be like to listen in to “hallway” conversations to discover what leaders say and reflect on with each other? If you're curious, you're in the right spot. In this episode, I take you behind-the-scenes with exclusive conversations I had with transformational change leaders and executives in attenda…
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Have you ever felt burned out and exhausted from the constant pressure to perform, to achieve, or to get it “right”? Or is your organization putting a lot of effort into improvement projects and strategic initiatives, but you are finding that you aren’t making much improvement and you are working on the same problems year after year? If so, you mig…
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How can simple phrase can change your perspective on you as a person and as a leader? “Don’t focus on how to DO, but rather on how to BE.” In this episode, I explore this meaningful and powerful quote and the impact it has had on me. It reaffirmed what I know to be true about the essence of leadership and making impact personally and professionally…
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3 | A Growth Mindset is the Foundation of a Continuous Improvement Culture [with Carol Dweck]
35:25
What is a growth mindset? How is a growth mindset the critical foundation for an organizational culture of continuous improvement, operational excellence, and innovation? What is the connection between a growth mindset and a Lean mindset? Getting comfortable with the struggle inherent in learning something new is challenging. This can be especially…
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What does it really take to create a thriving organization – one that is not just focused on delivering results, but doing so by engaging people’s minds AND hearts to collaborate, innovate, and solve problems as the way to get to those results? If you’re trying to create a culture of operational excellence and continuous improvement, what’s love go…
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The pressure to get results and outcomes, to deliver value for customers, and to stay ahead of the competition remains paramount for organizations to survive into the future. But what if the way to not just survive – but also to thrive – is not through a singular focus on the outcomes themselves, but rather the learning process to get there? If you…
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If you’re a leader who knows that people are at the center of exceptional organizational culture – and that a commitment to continuous learning is the way to create that culture – tune in now to Chain of Learning. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recognized leade…
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