Τα καλύτερα Cloud Conversations podcast (2024)

1
Consumer Expectations Don't Match Industry Capabilities 21:39

7d ago21:39

21:39

Join Finbarr and Patrick as they talk through Cavell's latest Consumer Research (Available for free now), where we look at what consumer's think of the current state of CX, and discuss how that matches the current capabilities of the CX industry.Από τον Cavell Group

1
Investment Opportunities in CX - What to Expect at Cavell Invest 2024 20:16

21d ago20:16

20:16

In our latest episode, Finbarr is joined by Cavell's Director, Matt Townend, to discuss investment opportunities and current trends in the run up to Cavell Invest 2024.Από τον Cavell Group

1
What you Missed at Enterprise Connect 2024 - Cavell's Summary 15:22

1M ago15:22

15:22

Join Cavell's analyst team as they dissect the latest news and trends from the annual Enterprise Connect event in Florida, this event features all of the largest companies in the CX and Communications space. It really sets the agenda for the year, so let us tell you what that agenda is going to be!Από τον Cavell Group

1
Preparing for Cavell Summit Europe 2024 16:28

3M ago16:28

16:28

Join Finbarr and Patrick as they begin their preparations for the Cavell Summit Europe 2024. Come and hear the main talking points that will be discussed at the event and what topics will be leading the communications industry in 2024.Από τον Cavell Group

1
How is Agent Experience Shaping the Future of the Contact Centre? 23:46

3M ago23:46

23:46

Come and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre environments.Από τον Cavell Group

1
Overcoming Service Provider Challenges in Microsoft Teams 31:20

4M ago31:20

31:20

One of the biggest challenges facing communications service providers is the shift in commercial models. Traditional revenue and margin streams are being squeezed and service providers increasingly need to augment these areas with new products. Value added services (VAS) across customer experience solutions, analytics, and hardware are being explor…

1
Driving Revenue from Teams Calling 23:55

4M ago23:55

23:55

Join Finbarr and Mark Herbert from DSNTY to discuss how service providers can drive revenue from Microsoft Teams Calling solutions as well as some useful advice and pitfalls they might face on this journey.Από τον Cavell Group

1
And That's a Wrap on 2023 24:21

5M ago24:21

24:21

Join Finbarr and Patrick as they sit down to review 2023, in the run up to Christmas. What were the big trends? What did the year hold for UC and CCaaS? You might have lived through it but maybe you need a reminder!Από τον Cavell Group

1
There is more than just telephony in Microsoft Teams! 23:25

5M ago23:25

23:25

In this weeks episode, Patrick and Rick Garcia from G12 Communications discuss the range of services that can be enabled in Microsoft Teams beyond just telephony. They explore messaging, customer experience provision, and legacy system integration all of which are critical to enabling effective collaboration.…

1
Discussing the Rise of Omnichannel Customer Experience with DSTNY 22:03

5M ago22:03

22:03

Join Finbarr and Johan Dalström from DSTNY as they discuss the changing customer experience landscape and the need for service providers to tackle the growing complexity of solutions without passing that burden on to their customers. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https…

1
The Next Generation of Communication Beyond Voice 16:27

5M ago16:27

16:27

In this week's podcast, we're joined by Saif Ahmed, CEO of SCB Global about the next generation of communications beyond voice and telephony.Από τον Cavell Group

1
Nuwave Sheds Light on Cross Platform Enablement 25:24

6M ago25:24

25:24

In this episode, Finbarr is joined by Mark Bunnell, COO of Nuwave to chat about the Nuwave solution and the demand for collaboration enablement. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https://www.linkedin.com/company/cave... Twitter: https://www.twitter.com/cavellgroup…

1
Exploring Analytics in the Collaborative Era 29:43

6M ago29:43

29:43

In this week's episode, Cavell's Patrick Watson is joined by Tony Martino, CEO of Tollring to talk about how analytics are adapting to the growth of collaboration. Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si... Linkedin: https://www.linkedin.com/company/cave... Twitter: https://www.twitter.com/c…

1
SIPPIO Open Up The Teams Telephony Market to Channel Providers 17:45

6M ago17:45

17:45

In this weeks podcast episode, we're joined by Steve Forcum from SIPPIO as we dive into their new product, allowing channel providers to access the Teams telephony market. We're also joined by Chad McGreanor from Cloud Revolution to hear first hand how it's already becoming a huge success. Subscribe to our newsletter to hear more from Cavell Group:…

1
Cavell Summit North America Highlights - AI in Contact Center 26:55

7M ago26:55

26:55

In this episode, join Finbarr and Patrick as they talk about AI in Contact Center and whether service providers should stay in their lanes, and other highlights from the recent Cavell Summit NAΑπό τον Cavell Group

1
Cavell Summit North America: A Preview of What's to Come 17:19

8M ago17:19

17:19

Join hosts Finbarr Goode Begley - Senior Research Analyst, and Patrick Watson - Head of Research as they discuss the delights of the upcoming Cavell Summit North America. Get a chance to learn about the latest trends and hot topics in the industry. Discover why attending this event in New York with Cavell is a must for you! Learn more here: https:/…

1
Understanding the Role of AI in the Future of Comms 25:33

9M ago25:33

25:33

Join Cavell Analysts Patrick Watson - Head of Research and Finbarr Goode Begley - Senior Research Analyst as they discuss the implications of AI in communications, including the role of virtual agents in the future of contact centres.

1
Cavell Update on Recent Zoom and RingCentral News 22:43

9M ago22:43

22:43

The last few weeks have seen exciting announcements in the Cloud Comms space, a large Zoom event with lots of news and new CEO at RingCentral. Join regular hosts Finbarr Goode Begley - Senior Research Analyst, and Patrick Watson - Head of Research as they sit down for a chat with Dominic Black, Director of Research Services at Cavell to discuss thi…

1
What Would A Disney Star Wars Park Look Like? - #70 Rolo 1:28:17

12M ago1:28:17

1:28:17

Brendan, Noah and Dakotta sit down with Rolo aka dprimexd to talk cosplay, Disney Parks and more 00:00 - Intro 04:34 - Thanos of Cosplayers 06:50 - Multiverse of Madness/Marvel Phase 4 09:33 - Moff Gideon’s Death 12:16 - Problems in the Mandoverse 14:43 - Disney Parks and Star Wars Characters 16:29 - Would A Star Wars Disney Park work? 21:46 - Star…

1
The Best Clone Wars Posters We've Ever Seen - #69 Jason Benullo Design 1:16:29

12M ago1:16:29

1:16:29

Brendan, Dakotta and Noah sit down with Jason Benullo Artwork by Nickducoteart Music by Joshie 0:12 - Intro 2:16 - Star War Theory 6:07 - Graphic Designing 8:48 - How does it take to make the posters? 13:20 - Making Animation 15:32 - Do you plan on making posters for other Star War shows? 16:29 - Star War Visions/Anime 18:23 - Jason's Star Wars Ori…

1
We need to talk about the Disney Galactic Starcruiser 38:38

12M ago38:38

38:38

Brendan and Noah sit down and talk about the unfortunate closing of Disney's Galactic Starcruiser Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Nick's Links https://www.instagram.com/nickducoteart/ https://linktr.ee/nducote15 J…

1
#68 Dupree - What it's like being an extra on The Mandalorian 1:11:21

12M ago1:11:21

1:11:21

Brendan and Noah sit down with Dupree aka Darth Hater to talk about his time as an extra on the set of The Mandalorian Season 3 Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dupree's Links https://www.instagram.com/darthhater23/ https://www.youtube.com/user/nightryde…

1
Cavell Invest Summit: A Preview of What's to Come 21:16

1y ago21:16

21:16

Are you interested in the M&A telecom industry? The latest podcast episode gives us a sneak peek into what we can expect from the upcoming Cavell Invest Summit. Our host, Finbarr Goode Begley - Senior Research Analyst is joined by Matthew Townend - Executive Director at Cavell Group highlighting the speakers, panel discussions, and networking oppor…

1
Gen-Z in the Workplace: Bridging the Communication Divide 23:03

1y ago23:03

23:03

Looking to bridge the communication gap between generations in the workplace? In our latest episode Finbarr Goode Begley - Senior Research Analyst is joined by Caitlin Quinn, Cavell's Junior (Gen-Z) Consultant. Discover the findings of their research on intergenerational communication, including the burning question of whether or not Gen-Z enjoys v…

1
Exploring the AI Buzz at Enterprise Connect 28:22

1y ago28:22

28:22

In this latest Cavell Cloud Conversations Podcast join Finbarr Goode Begley - Senior Research Analyst and Patrick Watson - Head of Research as they discuss Patrick's excursion to the huge Enterprise Connect show in America and all the talk of AI that happened at that event. As usual the conversation broadens out quickly from what happens at the sho…

1
Iain Smith: Unified Communications & the pace of AI | Cloud Conversations Ep 71 1:02:11

1y ago1:02:11

1:02:11

Iain Smith is a 9 time Microsoft MVP and a much respected figure in the field of Unified Communications. Iain joins Azure and Peter on the show this week where we discuss:• The history of UC, from MSN Messenger & Sync, to MS Teams• The current state of play with Teams from a UC viewpoint• His thoughts on what's next• AI, is the current pace of prog…

1
The Mandalorian Season 3 Episode 4 Review "The Foundling" 1:22:31

1y ago1:22:31

1:22:31

Brendan, Noah and Dakotta sit down with friends to talk The Mandalorian Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Rolo's Links https://www.instagram.com/dprimexd/ Ben's links https://www.instagram.com/benlividcosplay/ https…

1
The Mandalorian Season 3 Episode 3 Review "The Convert" 42:32

1y ago42:32

42:32

Brendan, Noah and Dakotta sit down with friends to talk The Mandalorian Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Rolo's Links https://www.instagram.com/dprimexd/ Ben's links https://www.instagram.com/benlividcosplay/ https…

1
Katie McMillan: Information Security vs legacy technology, & mentoring | Cloud Conversations Ep 70 59:37

1y ago59:37

59:37

Katie McMillan joins Kat and Peter on the show this week. Katie is a rising star in the tech community and specialises in Information Security across all platforms but with a more recent focus on Microsoft. In addition to being an inspiring mentor, Katie is also a passionate advocate for women in the tech industry and is a TechWomen100 Winner - 202…

1
The Mandalorian Season 3 Episode 2 Review "The Mines of Mandalore" 1:51:54

1y ago1:51:54

1:51:54

Brendan, Noah and Dakotta sit down with friends to talk The Mandalorian Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Ashley's Links https://linktr.ee/ashlaf99 Dupree's Links https://www.instagram.com/darthhater23/ Max's Links …

1
Fabian Bader: Protecting Azure AD hybrid identity and Defender | Cloud Conversations Ep 69 1:08:37

1y ago1:08:37

1:08:37

Fabian Bader MVP joins Ru Campbell MVP to talk about… • Changing tactics to protect domain controllers and on premises Active Directory • Defender for Identity as part of your hybrid identity security • Why FIDO2 is critical and a level up compared to traditional MFA • The intricacies of Defender for Endpoint exclusions and tamper protection Connec…

1
Defender for Endpoint In-Depth | Cloud Conversations Ep 68 1:22:06

1y ago1:22:06

1:22:06

Paul Huijbregts, Justen Graves, and returning guest Joe Anich join Ru Campbell MVP to talk about Microsoft Defender for Endpoint (MDE) In-Depth, their new book, which offers a comprehensive guide to building a deeper understanding of Defender for Endpoint, its capabilities, and successful implementation. We talk about • Defender for Endpoint produc…

1
The Mandalorian Season 3 Episode 1 Review "The Apostate" 2:14:48

1y ago2:14:48

2:14:48

Brendan, Noah and Dakotta sit down with friends to talk The Mandalorian Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin TC's Links https://www.instagram.com/tccosplays/ https://www.youtube.com/channel/UCzPUhLohxPWzZqD1ZieKP_A Ben…

1
We're back!!! 37:43

1y ago37:43

37:43

Brendan, Noah and Dakotta give a little update Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Nick's Links https://www.instagram.com/nickducoteart/ https://linktr.ee/nducote15 Joshie's Links https://open.spotify.com/artist/7IjPy…

1
#67 Dodge 1:27:23

1y ago1:27:23

1:27:23

Brendan and Noah sit down with cohost of the Ladylorians, Dodge! Artwork by Nickducoteart Music by Joshie Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dodge's Links https://www.instagram.com/dodgerroo/ https://linktr.ee/dodgerroo Dak's Links https://linktr.ee/DakDjarin Nick's Links https://www.instagram.co…

1
ChatGPT, Community, and Viva Explorers | Merethe Stave | Cloud Conversations Ep 67 1:00:53

1y ago1:00:53

1:00:53

In this weeks episode, Microsoft MVP, and Senior Cloud Architect at Cloudway, Merethe Stave joins Femke and Peter to discuss: • ChatGPT • Viva Explorers • Working at Cloudway • Tech Community events in Norway • And much more Connect with Merethe online: LinkedIn: https://www.linkedin.com/in/merethest... Twitter: https://twitter.com/MeretheStave…

1
SC-100 Exam Guide & working with Multi-cloud solutions | Dwayne Natwick | Cloud Conversations Ep 66 54:35

1y ago54:35

54:35

In this weeks episode, Microsoft MVP Dwayne Natwick returns to the show. Dwayne joins Ru and Peter to discuss: • Working with multi-cloud solutions • His new SC-100: Microsoft Cybersecurity Architect exam guide • Changing to the new Microsoft MVP security category • And much more Connect with Dwayne online: LinkedIn: https://www.linkedin.com/in/dna…

1
Automation in Operator Connect: Challenges & Opportunities Unveiled 16:28

1y ago16:28

16:28

In our latest podcast episode Cavell's Head of Research, Patrick Watson is joined by Jeff Coleman (Director, PingCo) and Erhan Boduk (Global Partner Executive, PingCo) where they explore the challenges that service providers face when joining Operator Connect Accelerator program. Questions explored: What are some of the key/most common challenges y…

1
Empowering Cloud, Unified Comms & Microsoft Teams | Tom Arbuthnot | Cloud Conversations Ep 65 41:16

1+ y ago41:16

41:16

Tom Arbuthnot is a Microsoft MVP, a Microsoft Certified Master, and Co-Founder of Empowering.Cloud. Tom joins Peter on the show this week to discuss: • Unified Communications • The evolution to Teams from Lync and Skype for Business • His career journey • Co-Founding Empowering.Cloud • The importance of community • Work/life balance • Education • A…

1
2023: Predictions & Possibilities 32:25

1+ y ago32:25

32:25

In this episode of our podcast, our Cavell Group team Patrick Watson - Head of Research and Finbarr Goode Begley - Senior Research Analyst take a look at some predictions for 2023 and how they will affect the world of digital communication and networking. Listen today as they dive into whether people will begin using the upcoming digital avatars in…

1
Physical computing with Power Platform | Eswar Prakash | Cloud Conversations Ep 64 1:11:28

1+ y ago1:11:28

1:11:28

Eswar Prakash is a Technical Development Lead in Power Platform at Resonate. Eswar joins us on the show this week to chat with Azure and Peter to discuss: • Unified Communications • Power Platform • Early computers • Mathematics • Internet of Things • His passion for Science Fiction • His love of food • And more Connect with Eswar online: LinkedIn:…

1
Favourite Teams features, & Teams governance | Femke de Vroome | Cloud Conversations Ep 63 42:06

1+ y ago42:06

42:06

Femke de Vroome is a Productivity Engineer at Wortell. Femke joins us on the show this week to chat with our very own Femke Cornelissen - also now of Wortell (The Femke's of Wortell), and Kat Beedim to discuss: • Women in tech • Unconscious bias • Simplifying the Teams governance customer journey • Governance vs control • Should Teams Premium be in…

1
Bad Batch Season 2 Episodes "Spoils of War" and "Ruins of War" Review 1:49:02

1+ y ago1:49:02

1:49:02

Brendan, Noah and Ben sit down to discuss the first two episodes of The Bad Batch "Spoils of War and "Ruins of War" Artwork by Nickducoteart Music by Joshie Ben's Links https://www.instagram.com/benlividcosplay/ Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Nick's Links https://www.instagram.com/nickducotea…

1
Andor Review 1:12:44

1+ y ago1:12:44

1:12:44

Brendan, Noah and Dakotta sit down to talk Andor with Mandalorian Business, Zack the Maker and Mando Lando Artwork by Nickducoteart Music by Joshie Mandalorian Business' Links https://linktr.ee/MandalorianBusiness https://www.instagram.com/mandalorianbusiness/ Zack's Links https://www.instagram.com/zackthemaker/ https://drazuboutpost.com/ Ben's Lin…

1
Careers in tech, and 12 tips at Christmas | Will Rowe | Cloud Conversations Ep 62 52:01

1+ y ago52:01

52:01

Will Rowe is a well known figure in the Microsoft community and is Director at MS Talent, which he has built to work with and place people with the right skills in fantastic roles working for amazing companies, usually industry-leading Microsoft Gold Partners. Will joins us on the show this week to chat with Femke and Peter to discuss: • Launching …

1
#66 Star Wars Lawyer 1:08:45

1+ y ago1:08:45

1:08:45

Brendan and Noah sit down with Kris aka Star Wars Lawyer Artwork by Nickducoteart Music by Joshie Kris' Links https://linktr.ee/StarWarsLawyer Brendan's Links https://linktr.ee/brendanisdumb Noah's Links https://linktr.ee/Noah4517 Dak's Links https://linktr.ee/DakDjarin Nick's Links https://www.instagram.com/nickducoteart/ https://linktr.ee/nducote…

1
Viva Explorers, Travel and Flying planes | Ana Inés Urrutia | Cloud Conversations Ep 61 1:03:48

1+ y ago1:03:48

1:03:48

Ana Inés Urrutia joins us this week to chat with Azure and Peter about travel, and her career with Dynamics 365 and Human Resources. We also chat about: • Fashion • Flying planes • The Viva Explorers • And much more! Connect with Ana online: https://twitter.com/AnaInesUrrutia https://www.linkedin.com/in/anainesurrutia/ https://www.anainesurrutia.co…

1
The Pathfinders Power Platform Community | Meron Gebremedhin | Cloud Conversations Ep 60 1:08:00

1+ y ago1:08:00

1:08:00

Meron Gebremedhin joins us this week to chat with Azure and Peter about her journey into tech, working across the Power Platform and Cyber Security. We also chat about: • Mentorship • Certifications • The Pathfinders Power Platform Community • And much more! Connect with Meron online: https://twitter.com/Blacklionm1 https://www.linkedin.com/in/mero…

1
Exploring the Microsoft Operator Connect Accelerator Program with SIPPIO 16:17

1+ y ago16:17

16:17

In this week's podcast, Cavell Senior Research Analyst, Patrick Watson chats with Microsoft's 1 of 6 operator connect accelerator partner and Teams telephony expert Dawn-Marie Elder, COO & GM (SIPPIO) about their latest Accelerator Program launch. Topics: Introduction to Sippio and their latest Accelerator program How important do you think having …

1
Season 3 - Launch Show | Cloud Conversations | Ep 59 59:29

1+ y ago59:29

59:29

After a bit of a break, Cloud Conversations is back with new content and a brand-new member of our hosting team, Femke Cornelissen. We are absolutely thrilled that Femke has agreed to join us and hope you will join us in giving her a very warm welcome. In this episode, we also chat about: • What we've all been up to • The importance of taking time …

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