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In this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPSX - https:/…

In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech lea…

In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder. Resources CIAO…

In Episode 350 of the CIAOPS “Need to Know” podcast, along with the latest news from the Microsoft Cloud, we explore how Microsoft Power Pages is revolutionising web development for SMBs. Learn how this low-code platform enables businesses to build secure, scalable portals—without needing full-stack developers. From customer support portals to part…

Explore the future of AI integration, Microsoft Cloud updates, and security innovations tailored for the SMB market. In this episode, we dive into the transformative role of AI MCP servers, the latest Microsoft 365 and Teams updates, and practical security and compliance strategies. Whether you're an IT pro, business leader, or tech enthusiast, thi…

Welcome to Episode 348 of the CIAOPS Need to Know podcast — your regular dose of insights, updates, and practical guidance on Microsoft technologies, cybersecurity, and the evolving digital workplace with a special focus on what's best for SMB. ResourcesCIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPSX - https://www.twitter.com…

In this episode I take a look at some of the latest announcements from Microsoft Build as well as recent changes to the Microsoft 365 home page. As expected Build gave us lots of new and enhanced capabilities coming to services like Copilot Studio and provide a raft of enhanced ways to better use AI across tenant information. There are still plenty…

In this episode I have a chat about the E5 security add on for Microsoft 365 Business premium and what additions it provides for security. Microsoft Build is also this week so we expect plenty of news and update there. Stay tuned for that but for now listen along get up to date with the Microsoft Cloud. Brought to you by www.ciaopspatron.com Resour…

Join me for the latest news an updates from the Microsoft Cloud just on eve of Microsoft Build. Microsoft 365 Copilot Wave 2 is upon u and I provide some thoughts and information on what to expect as well as some thoughts around why data is the important thing to consider with AI rather than which model might currently be better. Listen along and l…

Join me to hear about the latest news and update from the Microsoft cloud as well as a deep dive into SharePoint agents. Plenty of AI news is again coming your way in this episode as Copilot spreads its wings and continues to grow across the stack. List in for more details. Brought to you by www.ciaopspatron.com Resources @directorcia Join my share…

Celebrate the 50 year anniversary of Microsoft. Like them or not you have to admire what they have been able to achieve and opportunities they have provided my business with their products and services. Unsurprisingly, AI was also part of that celebration with a raft of updates worth noting. Purview is big! If you haven't yet dived in then maybe it…

Join me for this episode with all the latest news and update from Microsoft as well as my take on the importance of logging as a security basic that many overlook. Plenty of security news in this episode especially around the latest exploits of MSHTA.EXE that you should be prepared for. Listen for all the information. Brought to you by www.ciaopspa…

In this episode I provide the benefits that become available once you add and Azure subscription to your Microsoft environment. From pay as you go options with Copilot and SharePoint all the way through adding more security to your environment, Azure contain a range of features that you should consider. I'll also bring you up to date with all the l…

I take a look at something many overlook when it comes to security in their Microsoft 365 environment - Exposure score. In essence it is like a targeted Secure Score for a particular threat like Business Email Compromise. There is also news and updates from the Microsoft Cloud so listen along and review the show notes for more information. Brought …

In this episode I try and explain Microsoft 365 Copilot Chat and where it fits into the Microsoft 365 environment, which is challenging without visual but hopefully it gives you a better idea. In essence Microsoft 365 Copilot chat is free to all Microsoft 365 users and provides the same AI across just the web but with commercial data protection. Yo…

A change of format for this episode. I recorded an interview with Andrew Bremner and Tim Stephinson around insurance for MSPs which I think provides a lot of value. Been a while since I have done an interview episode, so let me know what you think and whether you want to see more interviews like this? In the meantime, the news in the Microsoft Clou…

Welcome to 2025. Thanks so much for listening. A couple of 'summary' or 'annual' blog posts that are worth taking a look at. I also do some annual posts on my blog around what I used over the previous year if you wanted to know. I also share how I capture and work with information on a daily and the tools I use to achieve this. Let me know what wor…

A final episode for 2024. Thanks all for listening in 2024. For this episode I thought I'd wrap up my thoughts on the previous AI episodes experiment as well a let you know how I use Ai currently I also have some resources that I suggest you dig into to give you a better understanding of where all this Ai hype may end up. Brought to you by www.ciao…

Happy Christmas to all listeners. A final episode before the holidays, again with some AI generated content but this time from technical articles not product announcements. I pointed NotebookLM at some Exchange Online best practices documents to see what it came up with and love your feedback on whether this a better or worse than the previous two …