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Got your customer journey figured out on your website?
Manage episode 428958636 series 3536815
Το περιεχόμενο παρέχεται από το Holly Christie (Wordpress Website Simplifier). Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Holly Christie (Wordpress Website Simplifier) ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Have you heard the term 'customer journey'?
But you've never been quite sure of what it means?
Every customer you have will be on a specific part of their journey in their business or career. It's your job to meet them at that point and to help them, through your products or services, to get to the next stage of where they're at.
It's not about getting people from A - Z, it's about getting them from A - B (or B - C, or even M - N, depending on where they're at).
In this co-hosted episode with Amy Newlands, we talk about what they journey looks like for both, you and your customers. How to work out the stage you need to meet them at, and how to turn that meeting into successful outcomes for you both.
Ready? Let's get started.
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