$10k Lessons with Lee: Intake Teams & Moving to Fixed Fees (Pt 3 of 3) - #87
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My partner and I paid $10k (gulp!) for a day of Lee Rosen's time back in 2015. His advice turned around our law firm and the course of my career.
His sage counsel turned out to be worth millions to Sterling Lawyers.
In this third installment, I share Lee's advice to us on:
1 - Intake team optimization principles
2 - Converting to Fixed Fee from Hourly
3 - How to utilize the Net Promotor Score in our client service
In this show, I share the stuff that actually worked. None of this theory. This is how it happened.
I hope it helps you grow your firm!
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I’m here to share my law firm’s secrets, tactics, and strategies of how we have grown from 0 to 25 attorneys and over $15m in revenue in our first nine years.
Yes! It’s true--even if you compete directly with us. I want to tell you the gritty truth on what worked, what failed, and where we are aiming next.
Here’s why.
My teammates and I envision transforming how family law clients are served.
And we can’t transform the practice of law all by ourselves. We need more lawyers growing their practice, kicking butt / taking names, and winning along with us.
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You can subscribe to "The J. Sterling Hughes Show" Podcast. I go into a ton of detail in the podcast.
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When I’m not spilling the goods on our firm's story, I am Winona’s husband, and our six kids' daddy. ❤️
I also love me some fishin’ as often as I can. It’s also occasionally fun to catch a fish too!
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