Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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211. Landing Your First Customer Experience Role w/ Jason Champion
MP3•Αρχική οθόνη επεισοδίου
Manage episode 335487873 series 3253424
Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
While it may seem simple, member and employee experience is a difficult prospect to manage. There are many personalities, wants and needs to balance.
By taking the time to spend time with people to hear them, understand their perspectives and walk the journey of finding their needs, you build a roadmap of creating a culture that translates to satisfied employees who connect with satisfied members.
Hear our conversation with Jason Champion, Director of Member Experience at NRTC:
Why using employee Enneagrams will change the way leaders communicate
How Jason fell into working in customer experience from sales
What NRTC did to revolutionize member experience during COVID
Where to focus on employee and member experience
More information about Jason Champion and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/jasonchampion1/
Company Website: https://www.nrtc.coop/
Other Relevant Links: The Enneagram Institute, John Gates on LinkedIn, Posie Fields Flower Farm, Chick-fil-A
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
continue reading
By taking the time to spend time with people to hear them, understand their perspectives and walk the journey of finding their needs, you build a roadmap of creating a culture that translates to satisfied employees who connect with satisfied members.
Hear our conversation with Jason Champion, Director of Member Experience at NRTC:
Why using employee Enneagrams will change the way leaders communicate
How Jason fell into working in customer experience from sales
What NRTC did to revolutionize member experience during COVID
Where to focus on employee and member experience
More information about Jason Champion and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/jasonchampion1/
Company Website: https://www.nrtc.coop/
Other Relevant Links: The Enneagram Institute, John Gates on LinkedIn, Posie Fields Flower Farm, Chick-fil-A
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 επεισόδια
MP3•Αρχική οθόνη επεισοδίου
Manage episode 335487873 series 3253424
Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
While it may seem simple, member and employee experience is a difficult prospect to manage. There are many personalities, wants and needs to balance.
By taking the time to spend time with people to hear them, understand their perspectives and walk the journey of finding their needs, you build a roadmap of creating a culture that translates to satisfied employees who connect with satisfied members.
Hear our conversation with Jason Champion, Director of Member Experience at NRTC:
Why using employee Enneagrams will change the way leaders communicate
How Jason fell into working in customer experience from sales
What NRTC did to revolutionize member experience during COVID
Where to focus on employee and member experience
More information about Jason Champion and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/jasonchampion1/
Company Website: https://www.nrtc.coop/
Other Relevant Links: The Enneagram Institute, John Gates on LinkedIn, Posie Fields Flower Farm, Chick-fil-A
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
continue reading
By taking the time to spend time with people to hear them, understand their perspectives and walk the journey of finding their needs, you build a roadmap of creating a culture that translates to satisfied employees who connect with satisfied members.
Hear our conversation with Jason Champion, Director of Member Experience at NRTC:
Why using employee Enneagrams will change the way leaders communicate
How Jason fell into working in customer experience from sales
What NRTC did to revolutionize member experience during COVID
Where to focus on employee and member experience
More information about Jason Champion and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/jasonchampion1/
Company Website: https://www.nrtc.coop/
Other Relevant Links: The Enneagram Institute, John Gates on LinkedIn, Posie Fields Flower Farm, Chick-fil-A
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 επεισόδια
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