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Fixing the Unfixable: The True Challenges of a Technicial
Manage episode 446221252 series 3554106
Το περιεχόμενο παρέχεται από το Andrew Uglow. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Andrew Uglow ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode of the Friction-Less Workshop podcast, we discuss the intricate aspects of technician management. We explore the importance of clear problem identification, technician engagement, and evolving management practices to enhance performance and efficiency in automotive workshops. Key topics include understanding the root cause of issues, the limitations of old management principles, and the necessity of reevaluating practices in today's tech-driven environment. Importantly, we dive into the psychology behind fixing perception and the importance of distinct, effective management approaches for different technician roles.
Andrew has a variety of free downloads and tools you can grab.
Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.
This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .
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