Manage episode 332794724 series 2930439
Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).
On this episode, Michel and host Zack Oates discuss:
- What being a people-first restaurant means
- How to surgically cut costs
- How to pay your employees well