Manage episode 341890244 series 2930439
Clay Dover is a true restaurant marketing vet with over 30 years in the industry (even though he barely looks 30 years old)! Clay is the CEO and President of Velvet Taco, a concept known for its gourmet tacos and strong brand. He has former experience as a Marketing Manager for Chili's, the VP of Marketing for Apex Restaurant Group, the CMO of Raising Cane's, and more.
Tune in to this episode to learn:
- What goes into making a memorable guest experience
- The importance of tuning into customers and staff
- Contingency plans
- Much more