Lawyer shares the risks of involving AI with health insurance claim processing; Piloting the Journey: State Rep. Mary Margaret Oliver

Closer Look with Rose Scott

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Today, we continue our series focusing on AI and insurance claims. It’s been reported that several health insurance companies are under scrutiny for using AI to allegedly deny mass amounts of claims. The California-based Clarkson Law Firm is now leading class action lawsuits against three major insurance companies. Glenn Danas, a partner at Clarkson Law Firm, says with the use of AI, it only took an insurer an average of 1.2 seconds to review a claim before rejecting more than 300,000 within two months.

Plus, Georgia State Rep. Mary Margaret Oliver, who represents House District 84, is a DeKalb County native and an attorney. The longtime politician is known for her efforts for fighting to protect children and consumers. She joins “Closer Look” for our Women’s History Month series, “Piloting the Journey.” Rep. Oliver talks with Rose about the journey through her career, pushing for legislation that she’s sponsored over the years and more.

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