Τα καλύτερα The Correspondent podcast (2024)

1
Evaluating Borrowers’ Ability to Survive Economic Hardship | Credit Conference Preview 50:49

10d ago50:49

50:49

Our upcoming annual credit conference, “Breaking Barriers: Adapt, Evolve, Overcome,” will feature insights from experts in credit and lending. One of those experts, Dev Strischek of Devon Risk Advisory Group, joined the podcast to discuss his presentation topic: “Evaluating a Borrower’s Ability to Survive Inflation and Recession.” Listen here, or w…

1
Fostering Joy: Valerie Bertinelli's Passion for Cats 5:41

11d ago5:41

5:41

In this heartwarming episode of The Cat Conversation, KJ sits down with the talented Valerie Bertinelli. Valerie, who just released a new cook book shares her joy of cooking in a kitchen full of cats and also touches on how grieving a special cat led her to fostering, an experience that changed her life. Join in on the fun and insightful discussion…

1
Community Cats and Collaboration: The Heart of Indy Neighborhood Cats 24:36

13d ago24:36

24:36

Welcome to The Cat Conversation with KJ, Your Kitty Correspondent! Each episode we help cat people like you understand your cats better so you can have a better relationship with your cat! Watch KJ on Pet Pals TV, a nationally syndicated pet show where KJ shares positive stories about cats! Subscribe to KJ TODAY, your YouTube channel for the positi…

1
Leading Through Innovation 1:08:12

24d ago1:08:12

1:08:12

To wrap up Women in Banking Month, this episode of The Correspondent features the ABA’s Most Powerful Women in Banking for 2023. Jill Castilla has been a prominent figure in community banking nationally since working with Mark Cuban in 2020 to help her customers at Citizens Bank of Edmond in Edmond, Oklahoma. She has since founded an online bank fo…

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Starting a Woman-Owned De Novo & How Community Banks Can Better Serve Women 27:33

1M ago27:33

27:33

March is Women’s History Month, and at ICBB, we’ve declared it women in banking month. This month’s episodes of The Correspondent will highlight women who are making waves in banking. In this episode, host Madison Caplinger has a conversation with Ilaria Rawlins and Lisa Berger, part of the team founding Fortuna Bank: Ohio’s first woman-owned bank …

1
Should Community Banks Invest in Social Media? 41:13

2M ago41:13

41:13

Many community banks express hesitation about embracing social media, citing compliance concerns, resources, reputational risk, and more. But for some community banks, the benefits have far outweighed the risk. For example, Paducah Bank in Paducah, Kentucky, was an early adopter of social media marketing and has gained attention from The Financial …

1
Competing with Fintechs as a Community Bank 49:40

2M ago49:40

49:40

Community banks aren’t just competing with other banks for deposits, but with fintechs, neobanks, and other non-bank challengers. How can a community bank remain competitive with limited resources in such a rapidly changing environment? Maybe it’s not the platform, but the product. In this episode, Ron Shevlin, chief research officer at Cornerstone…

1
Financial Wellness for Bank Employees: MEAP Plans 47:16

3M ago47:16

47:16

Providing for the financial wellness of staff is an important retention and recruitment tool for community banks. Navigating retirement savings offerings can be so complex and costly that it seems out of reach. However, ICBB is partnering with Lincoln Financial and Envisage Wealth Advisors to offer community banks a solution called a MEAP Plan. Thi…

1
Strategic Planning: A Proactive Approach 1:01:47

3M ago1:01:47

1:01:47

January is Financial Wellness Month, and financial wellness for community banks starts with strategic planning. But how can you get more out of your strategic planning process than just checking a box for the regulators? CEO Derek Hetherington, who solidified a proactive approach to strategic planning at ICBB after becoming CEO in 2020; and CFO Eli…

1
Q3 Market Update 41:27

6M ago41:27

41:27

In the final episode of 2023, Madison Caplinger is joined by chief credit officer Stephanie Oerther, CEO and president Derek Hetherington, and Scott Kimel from our partners at FNBB Capital Markets to discuss the trends of Q3 and the outlook for Q4 of 2023.Από τον Independent Correspondent Bankers' Bank

1
Recruiting New Talent for Your Community Bank 49:22

6M ago49:22

49:22

Talent acquisition and retention have recently been a challenge for organizations across all industries, and uniquely so for community banks. How can community banks attract and keep young, entry-level talent? Maggie Abney, director of the Evans Banking & Financial Services program at Eastern Kentucky University, and Britney Leach, human resources …

1
The FedNow Question: from Decision to Implementation 38:27

6M ago38:27

38:27

Since the launch of the Federal Reserve’s FedNow instant payments rail, the topic of faster payments has been front and center on bankers’ radars. Some institutions have enthusiastically embraced it, while others have taken a more cautious approach. In this episode, Madison joins ICBB chief operations officer Becky Sisco, product development specia…

1
An Award-Winning Approach to Agriculture Lending 28:38

7M ago28:38

28:38

Our friends and customers and Richwood Bank in Richwood, Ohio recently received national recognitiont as one of the Independent Community Bankers’ Association’s Top Agriculture Lenders for 2023. Chief operations officer Brian Gehres and senior agriculture lender Kent Kramer share some of their expertise on the unique technical aspects of agricultur…

1
Secondary Market Mortgage Lending for a Tough Housing Market 42:14

7M ago42:14

42:14

September in National Mortgage Professionals Month, and we’re taking the month to celebrate and empower community bank mortgage professionals. The current rate and economic environment present significant challenges to mortgage professionals. In this episode of the Correspondent, we're joined by ICBB's Missy Harrod, assistant vice president of mort…

1
Fraud & Suspicious Activity Reporting: A BOOM Preview 58:41

8M ago58:41

58:41

ICBB's annual Bank Operations Opportunities Meeting (BOOM) is coming up in October and this episode provides a taste of the relevant, engaging and educational content it provides. Chasity Bruce, customer service specialist, interviews BOOM speaker Angelica Larranga from ePay resources. Angelica covers key operations topics like preventing fraud and…

1
AI, Oh My! Harnessing Artificial Intelligence for Community Banks 1:04:46

9M ago1:04:46

1:04:46

Today’s episode of The Correspondent joins a conversation that has been taking the banking world, and the world at large, by storm: artificial intelligence, or AI. Some find it exciting, and some find it scary, but AI opens up a world of possibilities. Eric Cook, a digital strategist for a WSI digital marketing agency serving community banks and me…

1
Q2 Market Update: Inflation, Rising Interest Rates, and Post-Pandemic Liquidity Issues 57:20

9M ago57:20

57:20

In this second market update episode of The Correspondent, Madison Caplinger and chief credit officer Stephanie Oerther, president and CEO Derek Hetherington, and president of Sapphire Fiduciary Advisors Paul Stropkay reflect on Q2 of 2023. Topics include the changing lending landscape, best practices in underwriting, inflation and interest rates, …

1
Effective Customer Onboarding for Your Community Bank 49:05

10M ago49:05

49:05

In today's competitive environment, every part of your customer’s journey matters. This is especially true of the onboarding process. How can your bank onboard customers effectively, remaining efficient while maintaining that personal touch that community banks do so well? Kyle Herschberger, president of Cross Financial in Omaha, Nebraska, shares v…

1
Attracting Millennial and Gen Z Customers to Your Community Bank 40:09

10M ago40:09

40:09

A question that seems to be heavy on the minds of community bankers, and especially community bank marketers, is how to capture the business of the younger demographic. Generation Z comprises 40% of US consumers, and Millennials are not far behind them. But growing up with technology means their consumer and banking behavior can be quite a bit diff…

1
The Correspondent LIVE from 2023 Annual Credit Conference: Loan Review, Risk Management, and More. 1:00:12

11M ago1:00:12

1:00:12

This special episode of The Correspondentit was recorded live from ICBB's 2023 Annual Credit Conference. It features a panel discussion on loan review and risk management with CEO Derek Hetherington, professor Maggie Abney from Eastern Kentucky University, and Don McFadden and Matt Evans from ICBB affiliate, Bankers’ Service Corporation.…

1
Q1 Market Update 23:03

12M ago23:03

23:03

This episode marks the first first quarterly market update, where Madison is joined by chief credit officer Stephanie Oerther, senior lender Brandon Feltner, and president and CEO of ICBI affliate Sapphire Fiduciary Advisers Paul Stropkay, to discuss trends, current events, and other issues that have arisen over the past quarter.…

1
Why Offer International Services? A Key Competitive Advantage for Your Community Bank 38:11

12M ago38:11

38:11

Many community banks are hesitant to offer international payments services to their customers, perceiving it to be risky and not worth the investment. But without them, they may risk losing their best customers to a larger institution. Madison Caplinger, along with Dan Caputo, VP of Global Treasury for AscendantFX, and Chasity Bruce, Customer Servi…

1
Ransomware: What to Do When Your Bank Gets Hit, Part 2 38:25

1y ago38:25

38:25

Ransomware and other cyber crimes are an ever-increasing (and very expensive) threat to community banks and their customers. There are many ways to prevent such an attack, but cybercriminals are getting smarter every day. What do you and your team do when the worst happens? In this se ondpart of a two-part episode, cyber banking attorney Bill Repas…

1
Ransomware: What to Do When Your Bank Gets Hit, Part 1 31:31

1y ago31:31

31:31

Ransomware and other cyber crimes are an ever-increasing (and very expensive) threat to community banks and their customers. There are many ways to prevent such an attack, but cybercriminals are getting smarter every day. What do you and your team do when the worst happens? In this first part of a two-part episode, cyber banking attorney Bill Repas…

1
Why You Should Invest in Continuing Education for Your Credit and Lending Teams 50:07

1y ago50:07

50:07

Now more than ever, finding and keeping great credit and lending staff is a difficult but necessary part of successful community banking. But what if great lenders and analysts are made, not born? In honor of our upcoming credit conference, we spoke to Derrick Jackson, Chief Credit Officer at First Saving Bank, Indiana, and keynote speaker at Still…

1
Managing Credit Risk in an Uncertain Lending Environment: The Regulators' Perspective 48:24

1y ago48:24

48:24

For the past few years, community bank lenders have had to contend with a lot of uncertainty and rapid changes in the lending environment. How can they effectively manage their credit risk? On this episode, we discuss managing credit risk in an uncertain environment with Matt Evans, president of ICBI-affiliate Bankers' Service Corporation, and Alle…

1
Building a Culture that Keeps People in Your Service Department 50:48

1y ago50:48

50:48

Customer service is a cornerstone of community banking, but it's also a high-turnover profession. How can community banks build a culture that keeps quality tellers and customer service people from quiet quitting or joining the Great Resignation? In this episode, you'll hear from Chasity Bruce, customer service specialist III at ICBB, and the leade…

1
Employee Retention and Engagement for Community Banks 29:07

1y ago29:07

29:07

Employee turnover is a pervasive and costly problem for community banks. In this episode of The Correspondent, marketing associate Madison Caplinger interviews Britney Leach, Human Resources Director at ICBB, and Kathy Leombruno of Citizens Bank West Virginia, which was recently named #29 on the American Bankers' Association's 2022 Best Banks to Wo…

1
Staying the Course: A Conversation on ICBB's 35-Year Legacy 1:13:13

1y ago1:13:13

1:13:13

Welcome to the first-ever episode of The Correspondent, a YouTube-exclusive podcast from ICBB! In celebration of the bankers' bank's 35-year anniversary, this episode features interviews with inaugural CEO, Bill Fallon; second CEO, John Clark; and current CEO, Derek Hetherington on the past, present, and future of ICBB.…

1
Patrick Chalmers – Democracy isn’t working: five ideas that are already helping to fix the problem 22:52

3+ y ago22:52

22:52

Innovations in people power are changing how government decisions are made, from Brazil to Kenya, Switzerland and Taiwan.This story was first published at The Correspondent here: https://thecorrespondent.com/521/democracy-isnt-working-five-ideas-that-are-already-helping-to-fix-the-problem/68953409074-cce461a9Voice-over/producer: Eleanor CaudillExec…

1
Irene Caselli – Trauma can be inherited. We need to understand what we’re passing on 9:21

3+ y ago9:21

9:21

When it comes to negative experiences in childhood, the body seems to keep score. But even small changes can positively affect health in later life.This story was first published on The Correspondent here: https://thecorrespondent.com/170/trauma-can-be-inherited-we-need-to-understand-what-were-passing-on/22499192980-d9ba47c5Voice-over/producer: Emi…

1
Nesrine Malik – Our world is built for profit. Let’s build one that protects us instead 19:46

3+ y ago19:46

19:46

We live in a society where it’s easier to get a Michelin-star meal delivered to our doorstep than it is to get a medical mask that protects our nurses and doctors. And it’s designed that way. But we can change it for the better, just as we can change ourselves.This piece was first published on The Correspondent: https://thecorrespondent.com/683/our…

1
OluTimehin Adegbeye – Why social distancing won’t work for us 12:44

3+ y ago12:44

12:44

Keep a distance from each other. Work from home. Or rely on a social safety net. The measures against the coronavirus pandemic are made by and for those parts of the world that can afford to retreat in individualism. But for millions of people in cities like Lagos, Nigeria, there’s no such thing as socially distancing yourself.This story was first …

1
Tanmoy Goswami – The time has come to take the self out of self-care 14:16

3+ y ago14:16

14:16

The longest year of the 21st century is about to end; New Year resolutions ahoy. It's that time again when we embrace self-care, and a booming self-care industry serenades us with its baubles. But the seemingly fun, empowering idea of self-care has an ugly underside: it is weaponised against those who are most vulnerable and have the least access t…

1
Maikel Kuijpers – Plastic is a brilliant material. But our relationship with it is trash 25:27

3+ y ago25:27

25:27

It’s in your smartphone, you brush your teeth with it and it’s even in your mattress. Plastic is everywhere – and it’s not going anywhere soon. But as important as the material is, we treat it carelessly because we’ve been taught that it’s worthless. We can start to change that.This story was published on The Correspondent here: https://thecorrespo…

1
Nesrine Malik – Why the world can get worse by constantly saying it’s getting better 16:21

3+ y ago16:21

16:21

Progress is a measure of things being different, not necessarily better. And talking about it as an achievement can actually make it more difficult to spur real forward movement. If we want to understand our society’s progress, we need to change the way we speak about it.This story was also published on The Correspondent here: https://thecorrespond…

1
Jason Hickel – Outgrowing growth: why quality of life, not GDP, should be our measure of success 14:54

3+ y ago14:54

14:54

Mainstream economics still thinks growth is essential, but this blind belief in GDP is just enriching the rich and killing the planet. We don’t need more growth to improve people’s lives. By working less, buying and producing less, and investing in public services, we can improve quality of life – and fight the climate crisis.This story was first p…

1
Maaza Mengiste – Trapping ghosts: photographs don't lock us to loss, they remind us to live 19:40

3+ y ago19:40

19:40

The grief caused by death is similar to the pain of distance, but our photographs can help bridge the gap to our loved ones. The pictures we carry with us are a defiant refusal to believe that all our good times are behind us.This story was published on The Correspondent here: https://thecorrespondent.com/484/trapping-ghosts-photographs-dont-lock-u…

1
Irene Caselli – Dear parents, stop organising your kids' playtime 13:47

3+ y ago13:47

13:47

2020 has been a trying year for parents, with close to a million school kids affected by lockdowns and school closures. Parents have struggled to arrange a schedule for schooling and playtime. The good news: play doesn’t need to be planned – and it shouldn’t be.This story was published on The Correspondent here: https://thecorrespondent.com/812/dea…

1
Tanmoy Goswami – ‘Investing’ in mental health is doomed to fail because humans aren’t stocks 14:29

3+ y ago14:29

14:29

The World Health Organization focused on investing in mental health as the theme for this year’s World Mental Health Day. That might sound sensible, but it’s precisely this language of ‘investment’ that is taking the mental health conversation backwards.This story was first published on The Correspondent here: https://thecorrespondent.com/764/inves…

1
Rutger Bregman – Yes, it’s all the fault of ‘the system’. But let’s talk about you this time 16:25

3+ y ago16:25

16:25

The idea that individuals can't solve the climate crisis has gained momentum in progressive circles. They say we can’t change the world by shaming each other for air travel or eating meat. But how much are ideals worth if they don’t demand sacrifices?This story was also published on The Correspondent here: https://thecorrespondent.com/796/yes-its-a…

1
Eric Holthaus – Apocalypse never: why climate catastrophe won’t make us change 9:41

3+ y ago9:41

9:41

There's an idea among many 'climate people' that large-scale environmental disaster will finally force governments to act. But talking about catastrophe will only bring catastrophe. Instead of waiting for disaster, there are other ways to bring about radical climate action. This story was first published on The Correspondent here: https://thecorres…

1
How to live a good life series: Emily Dreyfuss interviews Massimo Pigliucci 40:53

3+ y ago40:53

40:53

Philosophy can seem like endless discussions of a bunch of abstract theories. So in episode two of The Good Life, Emily Dreyfuss spoke to philosophy historian Massimo Pigliucci about how it can help us practise a better life.The transcript of this podcast is published on The Correspondent here: https://thecorrespondent.com/793/podcast-emily-dreyfus…

1
Ketan Joshi – Renewables are cheap and effective. Now, let’s make them just and humane too 14:03

3+ y ago14:03

14:03

The technological chapter of climate transformation can be whatever we choose to make it. If we allow it to be a bulldozing, profit-driven enterprise, the energy transition will fall apart – ratcheting impacts of climate change.This story was first published on The Correspondent here: https://thecorrespondent.com/561/renewables-are-cheap-and-effect…

1
Zoe Smith – Why surrendering to death, grief and loss is fundamental to reimagining how to live 13:21

3+ y ago13:21

13:21

We’re uncomfortable with death – we either run from it or approach it with a stiff upper lip. But the pandemic has confronted us with our own mortality, making it clear we lack the tools and techniques to deal with such immense loss. So to live a life not crippled by fear, we have to be able to face our fear of dying.This story was first published …

1
Zaid Jilani – Democrat or Republican, on the big polarising issues, you actually agree 12:23

3+ y ago12:23

12:23

The evidence is clear: once US Americans drop their labels, they are more aligned on what they actually believe their government should do – yes, even on healthcare.This story was first published on The Correspondent here: https://thecorrespondent.com/234/democrat-or-republican-on-the-big-polarising-issues-you-actually-agree/30969477396-9bd2f2faWan…

1
Zaid Jilani – US elections are bought. And the people paying don’t want the same things we do 13:58

3+ y ago13:58

13:58

A new study finds just how divergent the interests of US partisan donors are from those of the party base. With the 2020 election expected to be the costliest ever, the potential for consensus narrows as politicians dial for dollars.This story was first published on The Correspondent here: https://thecorrespondent.com/762/us-elections-are-bought-an…

1
Njoki Ngumi – In hospitals, our dignity is up for sale. Here’s how we return care to healthcare 16:12

3+ y ago16:12

16:12

As a doctor in Kenya, I saw that quality care is almost always sacrificed to profit – something that happens around the world. Now is the time to consider a healthcare system that exists beyond just the white walls of the hospital.This story was first published on The Correspondent here: https://thecorrespondent.com/497/in-hospitals-our-dignity-is-…

1
Jesse Frederik – Blockchain, the amazing solution for almost nothing 21:44

3+ y ago21:44

21:44

Blockchain technology is going to change everything: the shipping industry, the financial system, government … in fact, what won’t it change? But enthusiasm for it mainly stems from a lack of knowledge and understanding. The blockchain is a solution in search of a problem.This story was first published on The Correspondent here: https://thecorrespo…

1
OluTimehin Adegbeye – Borders don't just keep people out. They define their worth 15:52

3+ y ago15:52

15:52

Most borders are recent inventions, so why can’t we imagine a world without them? They’re historical hangovers that perpetuate suffering and injustice. And they’re not even that effective. It’s time to rethink the importance we give to arbitrary lines on a map.This story was first published on The Correspondent here: https://thecorrespondent.com/14…

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