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Healthcare is Hard: A Podcast for Insiders views healthcare transformation through the lens of prominent leaders across the industry. Through intimate one-on-one discussions with executives, policy advisors, and other “insiders,” each episode dives deep into the pressing challenges that come with changing how we care for people. Hear the unique perspectives of these industry leaders to get a better understanding of what is happening today, the challenges across the healthcare ecosystem, and ...
 
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Our guest on this episode is Dr. Ashwini Zenooz (“Ash”), CEO of Commure, a platform that enables health systems, digital health companies, and 3rd party developers to more quickly build interoperable data-driven products for healthcare. Their goal is to facilitate new clinical and operational workflows that leverage a health system’s data infrastru…
 
Walmart is the world’s largest retailer with revenues surpassing $120 billion and more than 10,000 locations across the globe. With nearly 5,000 locations in the United States, 90% of Americans live within 10 miles of a Walmart store. No conversation about the role retailers are playing in healthcare disruption would be complete without including W…
 
In this episode, we sat down with April Koh, the CEO and founder of Spring Health, a comprehensive mental health benefit for employers. April is currently the youngest female to run a unicorn company.We discussed:-Spring Health’s focus on providing precision mental healthcare through its proprietary predictive algorithms and science-backed methodol…
 
In this episode, we interview Chris Severn, the Co-Founder and CEO of Turquoise Health, a company working to bring real price transparency to healthcare. With recent and upcoming waves in pricing legislation, combined with its fundraise led by a16z earlier this year, Turquoise is tackling the transparency problem from several angles by creating new…
 
In this episode, we sat down with Karan Singh, Co-Founder & COO of Ginger, now Headspace Health, through a merger with Headspace that was announced in August, 2021. Headspace Health is the world's leading provider of mental health and wellbeing solutions.Από τον The Pulse by Wharton Digital Health
 
In the United States, 85% of the population resides within 10 miles of a CVS Pharmacy. Through continued growth and expansion since its founding as a health and beauty products retailer in the early 1960s, CVS Health has now become America’s largest health services company. That expansion accelerated over the last two decades through acquisitions o…
 
In this episode, we interview Fay Rotenberg, CEO of Firefly Health. We chat about her experience joining Firefly Health in 2017, discussing how what started as a virtual-first primary care offering has developed into a solution that will help consumers get, find, and pay for care. Firefly Health is trying to deliver concierge medicine at scale. The…
 
In this episode, we interview the GoodRx co-founder and CEO, Doug Hirsch. We chat about his experience founding GoodRx, covering topics ranging from a time when his father literally knocked on pharmacy doors in NYC to get drug prices to their recent public offering. GoodRx seeks to expand access and affordability for prescription drugs. To do this,…
 
Since its first store opened in 1901, Walgreens has been embracing innovation in the retail pharmacy space, fueling its expansion to become a neighborhood health destination with more than 9,000 locations. As the healthcare industry navigates major structural changes – and a global pandemic – Walgreens is staying true to its roots of innovation and…
 
Investments in digital health hit an all-time high in 2020, only to surpass the new record within the first six month of 2021. Needless to say, there’s never been more attention placed on digital health innovation. But it makes for a crowded market, putting providers and health system CIOs in a challenging position where it’s impossible to vet the …
 
In this episode, we interview Michelle Carnahan, President of Thirty Madison. We discuss Michelle’s pivot from pharmaceutical executive to leader of a health tech unicorn and what that means for Thirty Madison going forward.Thirty Madison’s mission is to be a human-first healthcare company delivering specialized care and treatment to everyone. They…
 
In this episode, we interview Saeju Jeong, the Co-Founder and CEO of Noom. Founded in 2008, the company’s mission is to help people everywhere lead healthier lives through behavior change. Although today they are best known for their weight loss app, the company is making a push to extend its behavior change platform further into chronic care, supp…
 
In this episode, we chatted with Vijay Patel, Co-Founder and Partner at CVS Health Ventures, a $100M fund dedicated to investing and partnering with high potential health technology startups aimed at building towards CVS’ vision of creating more consumer-centric care.We discussed:- The establishment of CVS Health Ventures as a fund dedicated to dig…
 
The accelerated pace of innovation in digital health, record-breaking investments in the sector and even some of the technology developed to navigate the pandemic wouldn’t have been possible without groundwork laid by The Office of the National Coordinator for Health Information Technology (ONC). And there’s probably no one who understands ONC’s pa…
 
In this episode, we interview Jonathan Bush, the founder and CEO of Zus Health. We discuss his broad vision for Zus as well as some of his learnings from founding and leading athenahealth as well as serving as the Executive Chairman Firefly Health. Zus Health is seeking to enable the new wave of digital-first provider organizations by building a un…
 
In this episode, we sat down with Clara Burtenshaw, Clara is a biotech and life sciences investor with significant transactional, VC, IP, and operational experience.We discussed:-The evolution of the psychedelics industry from a stigmatized counterculture phenomenon to a scientifically robust industry with support from the FDA for fast-tracking dru…
 
Julian Harris, M.D., is a Partner on the Healthcare Services team at Deerfield and Chairman & CEO at ConcertoCare. Launched in 1994, Deerfield Management Company is an investment firm dedicated to advancing healthcare through information, investment and philanthropy — all toward the end goal of cures for disease, improved quality of life and reduce…
 
In the United States, more than 90% of the landmass is rural. And in rural communities from coast to coast, the challenges in delivering healthcare can be very different than the urban and suburban centers that get most of the attention. There’s untapped opportunity in reimagining healthcare business models and the technology that will enable them …
 
In this episode, we interviewed Michelle Davey, the Co-Founder and CEO of Wheel. Wheel is working behind the scenes to build many of the telemedicine services you're familiar with. Its online platform matches doctors with patients and also enables any company to stand up a virtual care practice. Wheel makes it simple for companies to build virtual …
 
In this episode of The Pulse Podcast, we interview Connor Hailey, CEO and Co-Founder of Axle Health, a software platform that enables any company to add in-home visits to their patient offering. We cover Connor's penchant for startup and entrepreneurship, Axle Health's founding story and early product journey and how they have scaled to thousands o…
 
In this episode, we sat down with Sangu Delle, the Chairman and CEO of Africa Health Holdings. Africa Health Holdings is focused on building a sustainable healthcare ecosystem in Africa through its network of healthcare facilities that it owns and manages. To date, Africa Health Holdings portfolio companies have served over 510,000 patients through…
 
In this episode, we interview Vik Bakhru, MD, former COO and CFO of ConsejoSano and the founding CMO of Circulo Health. We discuss some of the challenges that ConsejoSano faced as they strove to build consumer trust in the medical system amidst the global pandemic and what’s in store for Circulo Health, the nation’s newest managed Medicaid plan.Fou…
 
In this episode of The Pulse Podcast, we interview Afton Vechery, CEO and Co-Founder of Modern Fertility, a reproductive health company making personalized fertility information more accessible.Founded in 2016, Modern Fertility is the women's health company making personalized, proactive fertility information more accessible to women everywhere, wh…
 
Dr. Farzad Mostashari’s extensive resume doesn’t fully convey the true value he brings to reimagining healthcare. He’s the former National Coordinator for Health IT at the Department of Health and Human Services, served as assistant commissioner at the New York City Department of Health, was an Epidemic Intelligence Service officer at the CDC, a fe…
 
Neil Batlivala is the CEO and Co-Founder of Pair Team. Neil Batlivala and Cassie Choi, RN founded Pair in 2019 after experiencing how critical a high functioning administrative team is to provide high-quality primary care by building out operations together at leading tech-enabled practices of Forward and Circle Medical. The majority of healthcare …
 
In this episode, we chatted with Dan Knecht, M.D., M.B.A., Vice President of Clinical Product at CVS Health. Prior to this, Dan served as Vice President of Health Strategy and Innovation for Medical Affairs at Aetna, a CVS Health company.What we discussed:● The CVS Health-Aetna merger in 2018 has enabled the joint company to create more customer-ce…
 
Dr. Andrey Ostrovsky is the former Chief Medical Officer of the US Medicaid program. He is now the Managing Partner at Social Innovation Ventures where he invests in and advises companies and non-profits dedicated to eliminating disparities. He also advises federal and state regulators on how to incorporate human centered design into policy making.…
 
Dr. Sachin Jain says he got a silent education about healthcare and medicine around the dinner table from his father, an anesthesiologist and pioneer in pain management. But he still wasn’t sold on a career in healthcare until the end of his junior year at Harvard when he took a course on the quality of healthcare in the U.S. taught by Dr. Howard H…
 
In this episode of The Pulse Podcast, Vivien interviews Andrew Parker, CEO and Co-Founder of Papa, an on-demand assistance service to help people and their family members stay independent while living securely and happily at home. Andrew has a passion for healthcare, technology and people. Prior to founding Papa, Andrew ran Health Systems Sales and…
 
In this episode, we interview Dr. Jon Bloom, the Co-Founder and CEO of Podimetrics. The company’s mission is to improve patient lives through early detection and prevention of diabetic foot ulcers. They are a virtual care management company dedicated to preventing diabetic amputations through their SmartMat product and partnerships with both payers…
 
In this episode, we sat down with Brad Fluegel, lecturer at the Wharton School’s Health Care Management program and former Senior Vice President and Chief Healthcare Commercial Market Development Officer for Walgreens. Before that, he was the Executive Vice President and Chief Strategy and External Affairs Officer for Wellpoint, now Anthem, and Sen…
 
Improving patient experience has been a driving focus for Winjie Miao during her twenty year career at Texas Health Resources, where she’s now senior executive vice president and chief experience officer. Texas Health cares for more patients in North Texas than any other provider through 350 access points including 27 hospital locations and a netwo…
 
In this episode, we connect with Erin Lee, the VP of Global Operations and Managing Director of Babylon (U.S.). Babylon is a London-based telehealth startup leveraging AI to provide quality and affordable primary care around the world. Babylon has operations globally, including in the U.S., Canada, UK, Rwanda, and several countries within Asia and …
 
In this episode of The Pulse Podcast, we interview Naomi Allen, CEO and Co-Founder of Brightline, a behavioral health care technology company delivered for families and children. We discuss her amazing journey at the forefront of the new digital health wave as one of the founding team members of Castlight, her leadership lessons from Livongo and th…
 
In this episode, Sandy interviews Jannine Versi, COO & Co-Founder of Elektra Health. Elektra Health is on a mission to smash the menopause taboo by empowering 50M women in the US today navigating menopause with a full-stack digital solution. Elektra has been featured in Forbes, Pitchbook, the Financial Times and Crunchbase, and was selected as a "r…
 
In this episode of The Pulse Podcast, Vivien interviews Gabriel Mecklenburg, President and Co-Founder of Hinge Health, the leading musculoskeletal (also known as MSK) solution for employers and health plans. We discuss Hinge Health's journey from the early days for Gabriel and Daniel and finding product market fit to growing the business by more th…
 
Last year tested nearly every aspect of the healthcare system, making the 2021 J.P. Morgan Health Care Conference like none other in its 39-year history. But there’s at least one constant from the past few years – the insight Dan Michelson, CEO at Strata Decision Technology, offers in the recap he writes for Becker’s Hospital Review. With a custome…
 
In this episode, we interview Steve Kraus, Partner at Bessemer Venture Partners. At Bessemer, Steve focuses exclusively on healthcare, where he’s made investments in and holds seats on the boards of some of the most successful companies in this space, including Bright Health, Ginger, Hinge Health, Aspen RxHealth, and, most recently, Folx Health. Ea…
 
In this episode, we interview Deborah Kilpatrick, Co-CEO Evidation Health. With a network of over 4M individuals across the U.S. and a platform that gathers key real-world data from patients’ day-to-day lives, Evidation is on a mission to enable and empower everyone to participate in better health outcomes. Since its founding in 2012, Evidation has…
 
In this episode, we chat with Eren Bali, the Co-Founder & CEO of Carbon Health. Carbon Health is a technology-enabled healthcare provider with a mission to make high-quality healthcare accessible to everyone. Carbon Health meets patients where they are, providing seamless, accessible healthcare to patients across a variety of access points.…
 
Nita Sommers is an Operating Partner at Khosla Ventures focused on health care. Nita has spent over 20 years working in the health technology sector, with a passion for early-stage, high growth companies transforming health care. She was an early member of the R&D team at athenahealth, which went public in 2007. Additionally, she was one of the fir…
 
Before the term Value Based Care existed, Blue Cross Blue Shield of Massachusetts (BCBSMA) unveiled one of the nation’s first risk-based payment models – its Alternative Quality Contract (AQC). Patrick Gilligan joined BCBSMA in 2007 to oversee the AQC’s rollout after spending nearly 14 years negotiating contracts on the provider side at Partners He…
 
In this episode of the Pulse Podcast, we interview Sid Viswanathan, Co-Founder and President of Truepill. Starting with its pharmacy-driven APIs and since moving into telehealth and at-home lab diagnostics, Truepill has been building healthcare infrastructure for the modern (and future) world. This infrastructure is already working behind the scene…
 
In this episode, we interview Andrew Dudum, the Founder & CEO of Hims & Hers. Hims & Hers is a digital health company focused on destigmatizing health and wellness conditions while making it easier for everyone to access quality care. Since launching in November 2017, Hims & Hers has raised approximately $260MM in funding from investors including O…
 
In this episode, we interview Nate Maslak, Co-Founder and CEO of Ribbon Health. Ribbon is breaking the long-standing barrier of complex and challenging provider data by identifying and delivering the most accurate, comprehensive data on providers, facilities, insurance plans, and cost and quality measures through a seamless API layer. These product…
 
As someone who has been in the middle of healthcare policy and reform in the U.S. for decades, John McDonough has a unique perspective on how the rapidly changing political climate in Washington will impact the healthcare industry. John’s dedication to public health began in 1985 after he was elected to the Massachusetts House of Representatives wh…
 
In this episode of The Pulse Podcast, Vivien interviews Casey Means, Chief Medical Officer and Co-Founder of Levels Health. Levels is a metabolic health company that empowers individuals to radically optimize their health and wellbeing by providing real-time continuous glucose biofeedback coupled with machine learning driven insights to inform pers…
 
Robert Musslewhite has viewed healthcare innovation and the lifecycle of a healthcare services company from nearly every angle over the past two decades. He joined The Advisory Board Company because it was a small but fast-growing organization where he felt he could make an impact, and where he ultimately became chairman and CEO. Under his leadersh…
 
In this episode of The Pulse Podcast, Vivien interviews Stephanie Strong, CEO and Founder of Boulder Care. We discuss Stephanie's amazing entrepreneurial journey, Boulder's evidence-based model of care, access deregulations during COVID, go to market and partnerships with your first pilot, and tactical advice for first time healthcare entrepreneurs…
 
In this episode of The Pulse Podcast, we interview Paul Martino, Co-Founder & Chief Strategy Officer of VillageMD. Founded in 2013 with backers including Oak HC/FT and Kinnevik, VillageMD is a leading provider of healthcare for organizations moving toward a primary care-led, high-value clinical model. VillageMD works with physician groups, independ…
 
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