Improve Healthcare is an independent educational podcast focusing on delivery system improvement. It's key themes are "Policies, Processes, & Patients. Featured guests share national and international perspectives on a range of topics that impact the healthcare delivery continuum - both inside and outside of health facilities including public health, health education, and systems-thinking.
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Carrot Shtick: Conversations About Using Data to Improve Healthcare


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Carrot Shtick: Conversations About Using Data to Improve Healthcare
Kurt Waltenbaugh
Carrot Health CEO Kurt Waltenbaugh brings in industry experts for conversations that dive into the intersection of social determinants of health and predictive analytics looking for ways to remove barriers to wellness for everyone.
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Dr. Phil Wagner is founder-CEO of Sparta Science, a physician and a strength coach whose own athletic career as a football and rugby player was cut short by a series of avoidable training injuries. Dr. Wagner’s commitment to data-driven coaching and athlete development began as a strength coach for U.C. Berkeley and UCLA and as a professional rugby…
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Dr. Nagdev is Exo’s Senior Director of Clinical Education. Separate from his capacity with Exo, he also serves as the Director of Emergency Ultrasound at Highland Hospital as well as a Clinical Associate Professor of Emergency Medicine at University of California, San Francisco (UCSF). In his previous academic position, Dr. Nagdev started the point…
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Advancing Co-Production in Healthcare w/ Dartmouth Researchers - Eugene Nelson, PhD & Glyn Elwyn, MD
23:00
Eugene Nelson is a professor of community and family medicine at The Geisel School of Medicine at Dartmouth and The Dartmouth Institute for Health Policy and Clinical Practice. He serves as the director of Population Health and Measurement at The Dartmouth Institute and leads a program on new models to advance the coproduction of health care. Nelso…
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Alex Bahram is the co-founder and CEO of JupiterDX, a health data analytics and engagement platform that helps patients suffering from chronic illnesses manage their care and find effective treatments. Using wearables like apple watch and Fitbit to monitor vital signs and activity levels, JupiterDX's app assists patients with energy and symptom man…
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Eric Alvarez is the CEO and Founder of Grapefruit Health, a company that is creating a brand new workforce to help meet the significant shortage of healthcare workers today. Prior to this adventure, he has held multiple positions within the healthcare industry. Most recently Eric was the COO of a healthcare technology startup called Fibroblast, whi…
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Kenneth Dion, PhD, MSN, MBA, RN, RCSI, FAAN, Sigma President, is a 40-year veteran of the health care industry. He is a nurse entrepreneur, inventor, and scholar. In 1999, Dr. Dion founded Decision Critical, Inc., an information systems company, to meet the education, compliance, and competency development needs of health care organizations. In 201…
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Eric Demers is the CEO of Madaket Health. He believes we can transform healthcare delivery through the power of data and interoperability. With more than 25 years of global healthcare experience, Eric has built and scaled leading technology and service companies, from early stage to Fortune 100. He is highly sought-after for speaking and consulting…
Mohamed is the founder and CEO of InovCares Connected Comprehensive Healthcare, LLC.He was inspired to develop InovCares following the tragic loss of both his sister and his aunt to pregnancy hemorrhage & preeclampsia. Previously, Mohamed was the Director of Operations for the Russell Innovation Center for Entrepreneurs. During his time at the cent…
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Communicating for Greater Patient Understanding with Digitalis Medical CEO - David Sanchez, RN
15:02
David Sanchez is the Founder and CEO of Digitalis Medical and Miracle Recovery. On one hand, David is helping healthcare brands build their profits and visibility through digital marketing. Through Miracle Recovery, he works to save lives from addiction. From being a nurse in the ER, to scaling his own addiction treatment center from 0 to 7 figures…
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Dr. Brian Fengler is the Co-Founder and Chief Medical Officer of EvidenceCare (recently named as an Inc. 5000 Fastest-Growing Company), a company that provides a clinical decision support system (CDSS) that’s uniquely integrated with the Electronic Health Record (EHR) to optimize clinician workflows. Dr. Fengler authored a treatment protocol for Pu…
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Power of Artificial Intelligence to Improve Dental Practice w/ VideaHealth CEO - Florian Hillen
17:01
Mr. Hillen is the founder and CEO of VideaHealth, a Massachusetts of Technology spinout and leading dental-AI company working with leading DSOs, insurers, and other companies in the dental industry. Previously, he conducted research at the intersection of engineering and social science at MIT’s Institute for Data, Systems and Society and at Harvard…
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Scaling Care Delivery through Technology-enhanced Telehealth Platforms w/Mend CEO Matt Mcbride
17:08
Matt McBride is the CEO and Co-Founder of Mend — an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations scale their practice and care for more patients. An experienced entrepreneur, he co-founded Mend in 2015 with his three best friends to revolutionize healthcare delivery. From a young age Matt dev…
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Perspectives in Patient Safety w/ Peter Lachman, MD - Royal College of Physicians of Ireland
14:56
Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI was Chief Executive Officer of the International Society for Quality in Healthcare (ISQua) from 1st May 2016 to 30th April 2021. He has great experience as a clinician and leader in quality improvement and patient safety. He led the transformation of ISQua to be one of the leading global or…
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Dr. Hinkley was hired by the Academy of Medical-Surgical Nurses (AMSN) and the Medical-Surgical Nursing Certification Board (MSNCB) in August 2017. She has over 32 years in acute care nursing in the healthcare setting. She has ten years of association management leadership experience, having held executive positions in both individual membership as…
Rob Oliver is passionate about helping medical professionals improve the quality of healthcare they deliver. He has been educating the medical community personally and professionally for almost 30 years as a self-advocate, speaker and podcaster. He hosts the record-setting podcast “Perspectives on Healthcare” and is an award-winning International K…
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Inside Scoop on Leadership, COVID, and other topics w/ e7 Health CEO, Dr. Jonathan Baktari, MD
23:52
Dr. Jonathan Baktari, MD is the CEO at both e7 Health and US Drug Test Centers and the host of Baktari MD. e7 health is a preventative health and wellness company that has been called the “the Uber of preventive medicine” and was named the Best Technology Company in the Healthcare Space in 2019. US Drug Test Centers is a nationwide network of over …
Kyle Kiser is Chief Executive Officer at Arrive Health, the industry leader in delivering data-driven insights to the point of care. In this role, he focuses on helping providers and care teams improve patient access, affordability, and outcomes while reducing administrative burden. By partnering with health systems, health plans, IT vendors, and p…
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Guido Baechler is CEO and Director at Mainz Biomed (NASDAQ: MYNZ) a leading developer of market-ready molecular genetic diagnostic solutions for life-threatening conditions. The Company's flagship product is ColoAlert, an accurate, non-invasive, and easy-to-use early detection test for colorectal cancer. Guido has 30 years of global experience lead…
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For over 20 years Jordan Cram has advised organizations to spend more strategically on improving operations in the built environment. He has successfully created digital transformation visions and delivery teams for leading clients worldwide in healthcare, oil and gas, power and utilities, engineering and construction, public infrastructure, educat…
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Innovations in Eye Care to Expand Access for Vulnerable Populations w/ Lexitas CEO George Magrath, MD
13:04
Dr. George Magrath is CEO and a board-certified Ophthalmologist. He has worked in the clinical research industry for 5 years. George worked previously worked at Hovione, LLC Edison Investment Research Limited Medical University of South Carolina prior to joining Lexitas in August 2020. He received a Bachelor of Science in biological chemistry from …
Jamie Schanbaum was a University of Texas student when she contracted meningitis in 2008. After two days in the hospital, Jamie was diagnosed with meningitis, and given only a twenty percent chance of survival. Jamie ultimately was faced with the difficult decision to amputate her lower legs and all fingers. Today, Jamie is a passionate advocate fo…
Cody Hall is the Founder and CEO of Octiva Healthcare. Cody has a diverse background in military, technology, and healthcare making him capable of leading organizations and teams effectively. Cody led customer service and Human Resource teams from early-stage startups to industry-leading tech giants, creating benchmark customer experiences and empl…
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Scalable Chronic Care Management Services & Technology w/Engooden Health President and CEO - Thomas Ferry
24:15
Tom joined Engooden Health as President and CEO after two years as a member of the board. Prior to Engooden, for nearly 20 years Tom was CEO of Curaspan, a discharge planning technology company that he co-founded in 1999 and sold in 2016. Before Curaspan, Tom held multiple business development roles at American Hearing Centers, Thermo Electron Corp…
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Beth Cavenaugh, RN, BSN, CHPN, is a certified hospice and palliative care nurse. With over 25 years in internal medicine, short stay surgery, and both home and inpatient hospice, she understands firsthand that compassion in health care can be elusive. In collaboration with Dr. Dominic Vachon, an expert in the science of compassion, and MJ Murray Va…
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Healthcare's MissingLogic: Addressing Burnout in Healthcare using the Polarity Intelligence Framework
23:44
In this episode Michelle Troseth and Dr. Tracy Christopherson share insights into their seminal work on addressing burnout in healthcare. Michelle Troseth and Dr. Tracy Christopherson are co-founders of MissingLogic®. They help healthcare organizations and healthcare leaders combat burnout through the power of a framework driven approach founded on…
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Technology Advancements in Point of Care Ultrasound w/ Exo CEO Sandeep Akaraju & Physician Leader Dr. Joseph Minardi
19:35
In this episode, I sat down with a technology leader Sandeep Akkaraju and physician leader Joseph Minardi to discuss point of care diagnostic imaging. Prior to founding Exo, Sandeep was Founder and President of Jyve Inc. (acquired by a major semiconductor corporation at an exit valuation of more than $60M). Previously, he was CEO of IntelliSense, a…
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In this episode, I sat down with movers and shakers in Clinical Data Management! Brian Foy, Chief Product Officer of Q-Centrix Brian Foy joined Q-Centrix in 2014 to lead product development, by 2017 he led both the product and engineering teams. As Chief Product Officer, Foy led the development and launch of the only enterprise clinical data manage…
In this special episode, I sat down with Men's Health and Wellness Coach Dennis Procopio. He shares his history and some really insightful ideas and methods for wellness in a stressful world! Dennis is the Founder of Man-UP Life Coaching and focuses on men's health in terms of mindfulness, building positive relationships, and working through mental…
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In this episode, we hear from Ari Tulla ; he is passionate about developing innovative solutions that improve peoples’ lives, and is a proponent of food as medicine. Ari Tulla is a San Francisco-based entrepreneur and the co-founder & CEO of the smart nutrition service, Elo, whose mission is to transform food from the leading cause of disease to me…
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The Broken Math in Healthcare w/Technology Pioneer - Sanjeev Agrawal, President & COO at LeanTaaS
28:12
Sanjeev serves as the President and Chief Operating Officer at LeanTaaS, the leading health care predictive analytics company based in Silicon Valley. LeanTaaS has an expanding customer base and is currently working with over 490 hospitals across 125 health systems with remarkable success. Sanjeev co-authored a book published by Forbes - "Better He…
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Uses of Artificial Intelligence in Clinical Care Delivery w/ GYANT Chief Medical Officer - Dr. Justin Graham
27:26
Justin Graham, MD, MS, is a senior physician executive and digital health product innovator with over 25 years’ experience in medicine, infectious disease, informatics, electronic health records, and healthcare operations. Since 2020 Dr. Graham has been the Chief Medical Officer at GYANT, a digital health start-up specializing in complex medical co…
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Community-Based Improvement in the Dallas Metro Area w/ Parkland Health Plan COO, Andrew Shapiro
20:55
Great chat with a Dallas area safety leader Mr. Andrew Shapiro! Andrew has more than 25 years of experience in leading the development and delivery of effective systems of care to meet customer needs in diverse markets. In his current role, he is responsible for managing non-clinical plan operations impacting members, community stakeholders, and pa…
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Richard Palarea is the CEO of Kermit, a Baltimore-based healthcare cost reduction and spend management company bringing automation and insight to the high spend category of implantable medical devices within hospitals and health systems. Since it’s founding in 2011, Kermit has saved hospitals more than 200 million dollars and manages 40% of the imp…
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Jacqui Stewart is the Chief Executive Officer of The Council for Health Service Accreditation of Southern Africa NPC (COHSASA). She has worked in the public and private health care sectors in South Africa and England. Having qualified as a registered nurse in Cape Town she went on to specialise in Cardio-Thoracic nursing in London. She ran the Hear…
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Enhancing Patient Engagement & Safety w/ Engage Technologies Group Inc CEO - Michael Boerner
19:16
In this episode, I spoke to an innovator in Mobile Intelligence - Engage Technologies Group Inc - Founder and CEO - Michael Boerner. He is blazing a trail with some truly exciting technology to enhance operational workflows across industries and particularly in healthcare! Michael Boerner is the Founder and CEO of Engage Technologies Group, Inc., a…
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Thought-provoking discussion on technology-enabled primary care with an innovator! Thompson Aderinkomi is currently co-founder and Chief Executive Officer of Nice Healthcare a technology-enabled primary care clinic that delivers all care in the comfort of the patient’s home; contracting directly with small employers. Minnesota Governor Mark Dayton …
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Enhancing Patient Engagement and Physician Experience w/ Organizational Psychologist, Joshua Washington
21:40
In this episode, I sat down with a brilliant thinker in physician engagement, and patient experience to discuss strategic approaches to improve care! Joshua Washington is President of Lee Malveaux - People Strategy and Solutions. As an organizational psychologist, Joshua has spent the last decade helping over 200 medical facilities with their peopl…
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Dr. Byrd, is Associate Dean and Chair of the Department of Public Health in the Graduate School of Biomedical Sciences at Texas Tech University Health Sciences Center. Dr. Byrd received a BSN from the University of Arizona and worked as a public health nurse for several years in the Tucson area before obtaining her Masters of Public Health from Uni…
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Special Episode - Advancing Interprofessional-Intergenerational Health Education w/ the Healthcare USA 10th Edition Author Team
25:31
In this special episode, I sit down with colleagues and the publisher of Healthcare USA, 10th edition. This particular text is publishing on March 4th 2022 and is designed for college course use in health administration, public health, nursing, and other health professions programs as well as business and public policy. This new edition includes a …
In this episode, I sat down with healthcare philanthropist and innovator, Jacob Beckley. His work in the blockchain and crypto space is making a difference for families of children around the globe suffering with childhood cancers! Jacob Beckley is the Founder of CURE Token, chairman of the board for the Beckley Foundation, and the Executive Vice P…
In this episode, I welcomed a successful pharma colleague from the United Kingdom - Ms. Janice MacLennan as we discuss ‘Implementing successful pharma brand strategies post-COVID’. Janice MacLennan has more than 30 years of experience in the pharmaceutical industry helping pharma brands take new drugs and therapies to market, and ensuring successfu…
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Unleashing the Potential of Primary care w/ U.K. Physician Quality Leader - Dr. Robert Varnam
27:33
In this episode Primary Care Innovator and Executive Coach from England, Dr. Robert Varnam shares his insights into what is needed to unleash greater potential in primary care. Dr. Robert Varnam is a general practitioner (GP) in inner city Manchester, a strategist for change and a leadership coach. His background is in researching and leading quali…
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In this episode, Goodroot CEO Mike Waterbury shares his innovative approaches to medical and pharmacy cost transformation; living up to his title as the "10th Man in Healthcare"; He gives his insights into tackling medical debt as well as other hot topics! Michael Waterbury is founder and Chief Executive Officer of Goodroot , a community of compani…
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Modern Healthcare Delivery, Deliverance, or Debacle w/ Michael Zema, M.D. CPE, CSSGB, FACP, FACC
26:52
In this episode, I had a great conversation with seasoned thought-leader and physician on healthcare delivery. Dr. Zema shares his wisdom from years of practice including insights for how to improve the care delivery system; as well as a preview of his exciting new book: “Modern Healthcare Delivery, Deliverance or Debacle – A Glimpse From the Insid…
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Community Driven Artificial Intelligence in the Metaverse of Medical Data w/ Dexter Hadley, M.D. PhD
29:50
In this episode, I speak with a national thought-leader on community driven AI and the Metaverse with Dr. Hadley. Dr. Hadley’s expertise is in translating big data into precision medicine and digital health. He earned his PhD in genomics and computational biology while at medical school at university of Pennsylvania and he trained in clinical patho…
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Making Cough Count: Bringing Acoustic Epidemiology to the Clinic w/ Hyfe AI - Chief Medical Officer, Dr. Peter Small M.D.
20:07
In this episode, I spoke with a global leader in medical innovation. He shared his work around cough and innovation to help alleviate suffering for patients around the world. Hear his thoughts on a range of issues related to global health and innovation! Dr. Peter Small is currently the Chief Medical Officer at Hyfe, pursuing his vision to make cou…
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COVID-19 Hospital Preparedness and Lessons Learned with WHO Eastern Mediterranean Region (EMR) Leaders
29:57
In this episode, I spoke to two leaders in the World Health Organization Eastern Mediterranean Region (WHO EMR)on COVID-19 in terms of insights for preparedness, challenges and lessons learned among the vast and diverse countries of the area! Dr. Hamid Ravaghi is currently working as Regional Advisor for Hospital Care and Management in WHO/ Eastern…
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Digesting Research in the Clinical Space: Evidence-Based Translation using Innovative Approaches
16:23
Katie Caspero, MS, OTR/L is the founder of OT Graphically where she uses infographics to helps researchers share their work, supports occupational therapists with staying up to date on evidence, and empowers clients to be more engaged in their care. Katie describes herself as an entrepreneur, pediatric occupational therapist (OT), research assistan…
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Reducing Obstetric Violence for Safe and Respectful Childbirth through the use of Birth Doulas
21:36
In commemoration of World Patient Safety Day 2021, I welcomed a special guest and colleague from Cairo Egypt Ms Merette Khalil to enlighten us about Doulas, Obstetric Violence and Respectful Birth! Merette Khalil, MScPH [she/her] is a multi-lingual health systems researcher, gender and sexual reproductive health and rights advocate, feminist, doula…
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I had the privilege speaking on an important social determinant of health - Youth Homelessness with Ms. Julianne Hanckel, Director of Communications and Marketing at Lifeworks! Julianne leads a multi-million dollar fundraising and public awareness campaign to end youth homelessness in Austin. She is a proud graduate of Howard University in Washingt…