Τα καλύτερα Continuous Improvement podcast (2025)

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45| Manage on Purpose: Align Teams, Develop Strategy, Grow People [with Mark Reich] 50:03

1d ago50:03

50:03

Enter to win a copy of "Managing on Purpose" by Mark Reich, Chief Engineer of Strategy at the Lean Enterprise Institute (LEI). Giveaway open through June 20th. How effective is your organization's strategy in achieving results? If your team doesn't understand how their daily work connects to bigger organizational goals, you don't have a strategy—yo…

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Breaking Through Cultural Friction: The Role of Respect for People (Strengthening Culture for Sustainable Performance) 59:57

2d ago59:57

59:57

A webinar presented by Scott Gauvin, CEO of Macresco Consulting and the Co-founder of the Respect for People Roadmap Video, slides, and more Learning objectives: Identify the hidden barriers that prevent Lean from gaining traction—and discover practical strategies to overcome them Learn the nine behaviors leaders and employees can adopt to build a …

1
Peak Performance through high accountability and high psychological safety 23:31

10d ago23:31

23:31

Από τον Rick Heyland

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44| Master the Coaching Continuum and Become a Transformational Improvement Coach 19:47

16d ago19:47

19:47

How many questions is too many? You know that asking effective questions is key to helping others solve problems and unlocking improvement, but can you ask too many questions? Yes! And when you do so, you actually hinder progress, not enable it. In this episode, I share one of the most common mistakes leaders and coaches alike make when learning to…

1
Achieve more strategic goals through improved weekly and daily planning 12:39

16d ago12:39

12:39

Από τον Rick Heyland

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43| Human-Centered Leadership Using Kata, Obeya, and Omotenashi: Japanese Management Masterclass Part 2 [with Tim Wolput] 33:22

30d ago33:22

33:22

What’s the real purpose behind the Japanese practices integral to lean management —like kata, obeya, and A3 reports? These methods are often misunderstood as mere templates or formats, without recognizing the deeper meaning and intention that drive their impact. In this episode, we’re picking up on my conversation with Tim Wolput, Japanologist, Toy…

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42| Do the Right Thing: Japanese Management Masterclass Part 1 [with Tim Wolput] 44:39

1M ago44:39

44:39

How much of the Toyota Way is dependent on Japanese culture? And how much of it all comes down to… being human? There are questions I’ve explored with 130+ global leaders who’ve joined my Japan Leadership Experience programs. To help you answer this question, I’ve invited Tim Wolput – Japanologist and Toyota Way Management expert, to Chain of Learn…

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Ask the CEO: Bill Canady on Profitable Growth, 80/20 Leadership & Lean Culture 58:46

2M ago58:46

58:46

In this special episode, I'm joined by Bill Canady, CEO of Arrowhead Engineered Products and Chairman of OTC Industrial Technologies. Bill has spent over 30 years leading companies to profitable growth, building what he calls the “Profitable Growth Operating System.” He’s also the author of The 80/20 CEO, with a second book, From Panic to Profit, o…

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41| Transactions to Transformations: Positioning for Greater Influence [with Betsy Jordyn] 1:01:30

2M ago1:01:30

1:01:30

You’re doing great work….yet you know you and the change you envision could have greater influence. You have a vision for more. More strategic work. More influence. More change that really makes an impact and actually sticks -- for your clients or organization. Only question—how do you get there? The issue isn’t your talent or skills. It’s how you …

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[Webinar] Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus 39:25

2M ago39:25

39:25

Watch the recording Presented by Lindsey Booty, RN, BS, CNOR, is the Supervisor of Performance Improvement Christopher Thomas, MD, is an Assistant Professor of Clinical Medicine at LSUHSC and Chief Quality Officer LeaAnn Teague, MBA, MT(ASCP), SBB, PMP, is Sr. Director of Performance Improvement from Our Lady of the Lake Regional Medical Center In …

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Preview: Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus and Our Lady of the Lake 7:39

2M ago7:39

7:39

In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana. Register for the webinar Lindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with t…

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Priority Management - How to accomplish your goals in less time and less stress 11:13

2M ago11:13

11:13

Από τον Rick Heyland

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40| Escape the Doer Trap: 3 Simple Shifts to Instantly Get Unstuck 38:33

2M ago38:33

38:33

Do you ever feel overwhelmed that you are responsible for doing too much? Maybe you’re frustrated that your team relies on you for answers instead of developing their own solutions. Or you’re disappointed that improvements fall apart as soon as you step away. The problem: You’re likely stuck in the Doer Trap—and it’s holding you (and your team) bac…

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How Continuous Improvement Powers Operational Excellence in Healthcare 6:24

3M ago6:24

6:24

Read the blog post In this episode, we explore how continuous improvement serves as a key pillar within a broader operational excellence strategy in healthcare. While many organizations strive to enhance quality and efficiency, real progress happens when continuous improvement is not treated as an isolated initiative but as an embedded practice wit…

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Level 5 Leadership- Personal Humility and Fierce Resolve 14:38

3M ago14:38

14:38

Από τον Rick Heyland

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39| Doing More Isn’t the Answer: Why Simple Wins [with Lisa Bodell] 39:02

3M ago39:02

39:02

Ever feel like your to-do list never ends? Running from meeting to meeting with no time to think—let alone lead or create? You’re not alone. The problem isn’t you – that you’re not working hard enough. You’re probably stuck in the complexity trap—buried in endless demands, inefficiencies, and busywork that keep you (and your team) from doing what t…

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Lean Transformation Summit Highlights & Checklist Best Practices with Greg Jacobson & Mark Graban 22:29

3M ago22:29

22:29

Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep pr…

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Criminology's Broken Windows Theory applied to Scaling your business 9:23

3M ago9:23

9:23

Από τον Rick Heyland

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The Evolving Role of Leadership in Operational Excellence - A Chat with Jeff Roussel, KaiNexus Chief Revenue Officer 13:48

3M ago13:48

13:48

Join Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus’ Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations. In This Episode, You’ll Learn: Career Evolution & Leadership: Jeff ref…

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How to get maximum discretionary effort using focused aggregate KPI's 9:36

3M ago9:36

9:36

Από τον Rick Heyland

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Webinar: What PE Teachers and PEX Professionals Have in Common - Coaching, Leading, Teams 56:35

3M ago56:35

56:35

Watch the recording Presented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical Center What do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kid…

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38| What’s the Future of Lean? [with James Womack] 31:57

3M ago31:57

31:57

What have we really learned after four decades of lean? Is lean thinking still relevant today? And importantly — what needs to change to ensure its future success? In the previous episode, I sat down with James Womack, founder of the Lean Enterprise Institute, to look back on 40 years of lean thinking and management since the publication of The Mac…

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What PE Teachers and PEX Professionals Have in Common - Webinar Preview via KaiNexus 6:37

3M ago6:37

6:37

Register to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled f…

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B2B Sales: Value added Follow-up and a client success story using the whole process 21:31

3M ago21:31

21:31

Από τον Rick Heyland

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B2B Sales: The Pitch and the Close 20:32

4M ago20:32

20:32

Από τον Rick Heyland

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37| Lean Has Failed (or Has It?) [with James Womack] 54:04

4M ago54:04

54:04

“Lean has failed.” That’s the bold statement James Womack—founder of the Lean Enterprise Institute and MIT researcher whose team introduced the term “lean” to the world—made at a conference where we both recently spoke. That really stuck with me. Has lean really failed? If so, what can we do to course correct? To explore this, I invited him to shar…

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KaiNexicon 2025, Preview of KaiNexus User Conference with Mark Graban and Dr. Greg Jacobson 16:01

4M ago16:01

16:01

Learn more and register In this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives …

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B2b Sales: How to set-up the perfect Discovery call 15:09

4M ago15:09

15:09

The 5 most common mistakes in making a discovery call. The perfect Discovery call agendaΑπό τον Rick Heyland

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[Webinar] Mistake-Proofing in Action: Real-World Examples Across Industries 58:45

4M ago58:45

58:45

To view the webinar recording, for slides, and more Presented by Mark Graban Hosted by Linda Vicaro Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare,…

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Preview: Mistake-Proofing in Action: Real-World Examples Across Industries 3:16

4M ago3:16

3:16

Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturi…

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36| What's Your Purpose? Kokorozashi and Weaving the Known and Discovered with Intention 23:19

4M ago23:19

23:19

How often do you pause to get a clearer view of your purpose and learn how your life experiences influence your leadership impact? Whether it’s in the moment to reflect on a recent situation or zooming out at a major milestone to see the bigger picture, reflection can be incredibly powerful. I’m hitting pause myself this week as I turn the big 5-0!…

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A process for Long-term Strategic Planning 13:58

4M ago13:58

13:58

3 steps: 1. Analysis 2. Planning 3. Execution processΑπό τον Rick Heyland

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35| Stuck in the Middle? Embrace Both/And Thinking to Drive Results [with Wendy Smith] 38:56

5M ago38:56

38:56

What do you do when you’re stuck between two conflicting options? Deliver short-term results or take a long-term view? Focus on business outcomes or people development? Help by being the expert with the answer or a coach asking questions? For most of us, these competing choices are a source of conflict. We deal with uncertainty by asserting certain…

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Scaling Operating System- How to scale your business in less time and less stress 14:36

5M ago14:36

14:36

Από τον Rick Heyland

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34| Why Change Initiatives Fail (And What You Can Do) [with Michael Bungay Stanier] 38:49

5M ago38:49

38:49

Why do 70-90% of change initiatives fail? That’s a staggering statistic. In many cases, new leadership comes in, economic pressures rise, or the next "flavor of the month" initiative takes over. What’s happening and what can you do to counteract this trend? And if you are a change leader, lean practitioner, or continuous improvement coach, how do y…

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33| Ask Me Anything: How the Right Questions Shape Your Leadership Impact 38:47

6M ago38:47

38:47

What questions are on your mind? That’s the question I posed to you last month when I asked you to “Ask me anything!” I received many great questions and, as promised, I’ve picked five to dive into during this episode. Asking the right questions is a fundamental part of leading transformational change. It’s not just about finding answers—it’s about…

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Continuous Improvement vs. Operational Excellence: Streamlining Business Operations 26:07

6M ago26:07

26:07

Read the blog post We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfec…

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15 Benefits of Standard Work 6:14

6M ago6:14

6:14

Read the blog post Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold statement, but when you think about the continuous improvement cycle, it makes a lot of sense. How can you move from the current state to the desired state if the current state is a moving target?…

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Matching the right Strategies to match your growth aspiration 13:04

6M ago13:04

13:04

Από τον Rick Heyland

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32| When Crisis Strikes, Hold on to Your Purpose [with Isaac Mitchell] 52:32

6M ago52:32

52:32

Is your organization stuck in a constant state of crisis, where everything feels like an urgent, must-fix-now situation? As a leader, cutting through that noise is key to prioritizing and aligning your team’s efforts to focus on what really matters. In this episode, Isaac Mitchell, VP of Operational Excellence at Ballad Health System, shares his ex…

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Managing Up- How to more effectively work with your senior executive or board member 24:38

7M ago24:38

24:38

Από τον Rick Heyland

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31 | How Reflection Fuels Growth: Celebrating One Year of Chain of Learning 34:03

7M ago34:03

34:03

It’s Chain of Learning’s first anniversary this month! And it’s the time of year for gratitude and thanks – and for reflection. Thank you for listening and for being part of this Chain of Learning that we are growing together. To mark this podcast milestone, I want to practice what I talk about on nearly every episode – reflection – as I believe it…

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Finding the right level of personal and corporate Accountability for peak performance 15:05

7M ago15:05

15:05

Από τον Rick Heyland

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[Webinar] Creating Leader Standard Work (LSW) Across a Distributed Business Model 59:05

7M ago59:05

59:05

Presented by Brent Loescher on Nov 19, 2024Get slides and more TKMG Academy An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering everything from embracing current cultures, developing an organizational culture wit…

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30 | Fostering Excellence Through Joy and Respect for People [with Stephanie Bursek] 41:58

7M ago41:58

41:58

Has your organization been making progress on its continuous improvement journey, only to find things starting to stall? Is your team hesitant to share ideas, or are your lean or process improvement initiatives viewed mainly as cost-cutting measures rather than a comprehensive strategy for long-term success? Perhaps you've been focusing on just one…

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Elevate Excellence: Unveiling 9 Quality Improvement Techniques 8:21

7M ago8:21

8:21

Read the blog post I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality impro…

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[Preview] Creating Leader Standard Work (LSW) Across a Distributed Business Model 7:50

7M ago7:50

7:50

Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar:It will be presented live on November 19 from 1:00 pm - 2:00 pm ETRegister hereAn exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering …

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An Introduction to the Lean Concept of Catchball 5:17

7M ago5:17

5:17

Read the blog post Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and re…

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29 | Accelerate Decision-Making: Innovate through the Unknown [with Atif Rafiq] 39:23

8M ago39:23

39:23

Do you ever feel like you're stuck between chaos and bureaucracy, unable to break free from the status quo? You are probably facing a common challenge that other leaders and change practitioners experience: how to navigate uncertainty while trying to drive innovation and agility in your organization. In this episode, Atif Rafiq, seasoned C-suite ex…

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The 7 Steps of Hoshin Kanri (or Hoshin Planning) 5:25

8M ago5:25

5:25

Read the blog post The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt the Hoshin Kanri method (also known as Hoshin Planning or Strategy Deployment), which integrates daily management with the strategic breakthroughs needed to propel the organization forward. Hoshin Kanri helps create spe…

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